-
Adobe CC keeps prevent my Freedome connection.
Hi, I've called many time for sovle this problem. Freedome keeps disconnect when I reboot computer. Sometime it keeps happeneing almost more than a few days. Fortunately I found the reason why, I deleted "Akamai" netsession and disabled "Adobe CC" auto running features, such as Adobe update manager and Adobe CC Things. But…
-
Could not verify your code. Please try again later.
"Could not verify your code. Please try again later." Hi, Getting this issue when trying to install on my new ipad mini, I should have at least one licences left on my 5 device subscription, also the days left appear to be different on each on my other devices (Mac, Macbook, Android and iPad2). Can someone help me with…
-
Freedome Fatal Error
Hey, Installed Freedome on wife's Macbook Air. A few days later it just reports: Fatal Error, Data required by Freedome is missing or corrupt, please re-install software. Reinstalling doesn't help and Freedome just crashed with a "Please send FreedomeSupportInfo.zip and full description of your problem to Freedome support…
-
Freedome is not accepting subscription on my 2nd android phone
I had to reset my 2nd phone. While freedome was working perfect before, after resetting it went back to 14 days trial. I have re-downloaded it on thru my google play account on which the subscription till June 2016 is valid but its still showing trial. Can someone help me please on this.
-
Freedome window not visible after update
After a recent Freedome update I find that the Freedome window is no longer displayed, I just see a small white rectangle on screen. The system tray shows Freedome is present and ON and I can select other locations successfully but the main dialog fails to display. This is on Windows 7. I've tried restarting the laptop,…
-
Slow speed in NA when Freedome enabled
Hi, What kind of decrease should I expect when Freedome is enabled? Using Netwrok Speed Test application I get the following perromance: w/o Freedome enbaled delay: 38ms Dl: 29.68 Mbps Ul: 10.18Mbps w Freedome enabled, connected to nearest server, but similar results with several others: delay: 84 ms Dl: 5.88 Ul: 7.1 Mbps…
-
Android N Beta: Freedome does not work!
Since installing Android N beta, my VPN doesn't work. Does F-Secure have plans to resolve this?
-
Freedom shuts down after 2 minutes
I have Mac OS X.11.3. Freedome shuts down on it's own after some minutes. What can I do?
-
After download Freedom I can not open the folder to install
I have download Freedom (at least 8 times), but then when I click to open the file and install, nothing happens. Any solution? Thanks!!
-
Deactivate multi-device usage and set up on a new iPad
Hi, I have a multi-device subscription (3 devices) which is currently set up on a Windows PC, an Android Phone and an iPad. I want to deactivate my iPad subscription and set up on my new iPad. How can I go about doing this? Thanks
-
Automatic update does not work
Hi, My Freedome client doesn't update itself. When i click "check for updates" in the menu bar, nothing happens either. Today i had version 1.1.2531.0, but i just downloaded it manually from the website again and there was a newer version: 1.3.2910.0 I've already tried removing Freedome and reinstalling but that didn't…
-
.enjin sites blocked
Hey! it seems .enjin guild sites are blocked as they might be harmful, how come? Also when something is blocked that way is there any way to visit that site apart from disabling freedome/browsing protection and is there some kind of whitelist coming?
-
Cannot activate after updated Android OS
I can only see the window but not activare. I un installed and reinstalled, with boot included, and behavior is the same. What can I do?
-
Belgian location in Holland?
Hello, When connected to the "Belgian location " I am connected to a server in Holland. (The IP address is located in Holland). Could someone verify this? Thank you.
-
code freedome lost
hi i lost my code freedome i can to receive it? thx and sorry for my bad english EDIT: Removed payment information
-
cannot open freedome
Hi, I recently purchased freedome. I installed it, but when I try to open it from my applications nothing happens..?!
-
Problem solved thank you
Problem solved.
-
Reconnect loop on Windows 8.1
Similarly to the the problem described in this post, I'm getting continous reconnects but in my case on Windows 8.1: https://community.f-secure.com/t5/F-Secure/Windows-10-and-VPN-reconnect/m-p/72939/highlight/true#M1978 The problem only seems to happen when I'm using WiFi, based on a quick test the connection was stable…
-
Freedome license
Dear All, Can anybody tell me how to buy one F-Secure Freedome license for my windows pc.? Thanks
-
Apple Mail unable to connect to any mail server when Freedome is switched on
Hi, I use Mac OS X Version 10.11.3 with Apple Mail. While Freedome 1.1.2531.0 is switched on, Apple Mail is unable to connect to the Mailaccounts. I use the following Mailaccounts - icloud (IMAP) - Arcor (IMAP) - a personal mailserver (IMAP) - Yahoo (IMAP) The effect is reproducable. Is Freedome switched on, none of the…
-
programme wont open to add purchase code
I have an expired install of freedome. Today I purchase a 1 year subscription. Opened programme to add my purchase code. I get a message saying that trial has ended as I expected. I click to subscribe. Programme closes and then nothing happens. Absolutely nothing, no new window opens. I have uninstalled the programme,…
-
How to cancel Freedome subscription?
I bought an 1-year subscription for Freedome? I've already sent two messages to techincal support with this question. There was no answer and I couldn't find any automatic way to do this.
-
New install, no internet connection when Freedome turned on
I just installed my free trial of Freedome. It installed without errors. As soon as I turn it on, I get a message saying that information is encrypted but my wireless connection shows 'No Internet Connection' and I can't open any web pages. I have tried several different servers, samething. I have another pc that uses…
-
Tramsfer license from android device to another android device
Hi, I bought 3pcs Freedome license from your Black Friday offer in last year. I've installed it on three devices: my mobile, my tablet and my media player. However now my tablet went broken and I bought a new one and of course I cannot use Freedome on the new device because the old one has reserved the one of the licenses.…
-
Just bought a license for 5 items
I already had a license for my iPhone and then a bought a license for 5 items. I try to enter the new license on my iPhone but I just get an error message telling me that the license are not valid on my iPhone. The old license on my iPhone is valid until the end of May. But I want to use my new license.
-
F-Secure's techical support
I've made THREE separate reclamations to F-secure's technical support regarding program problems without receiving any answer. I'm very dissapointed in the arrogancy of the company & suggest everybody else to avoid this company in the future, because there is alternatives which respect their customers & whose products are…
-
What happened to P2P Support
Hi Admins! I have some problems using P2P feature Not Working Completely Even 1 KB is not transfered [Download or Upload] We hope you check it?? Info: Windows: 10 Clients: Vuze, Utorrent , ... No Connection Problems
-
Speed Issue from United Kingdom [GB, London] Servers
Hi! Admins! I have notices from several past days slow connection from Freedom Servers in United kingdom and Norway! You may check server status and speed connections and there is only few IP address specially in United Kingdom It is a huge country we hope you provide more servers and higher speeds and more cities. Thanks!
-
How your VPN can be a front door access to your system.....................
Hello, I recently read an article in MRG Effitas and I was quite worried !!! I wanted to understand in detail what makes the F-Secure to avoid such problems !! This is something of great concern to me, because I had the idea that my VPN connection was« inviolable» !!!…
-
VPN drops on Huawei (Android 5.0.1)
I've recently changed phone, and on the new Huawei P8 lite the VPN connection drops every time (within seconds, max. minutes) the phone is idle/locked. Freedome version is 2.1.1.3446.
