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Data retention
Hi freedom On your privacy policy you write that you can't make out what traffic a particular user has and that you don't really know who your users are. At the same time you write that you would give out information on your users if the government asked you to. Seems like an inconsistency here. How can you cooperate with…
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endless starting error message at mac-version
Hi dear users I have had some key-chain problems at my mac lately. After that, the freedom can't be performed with a starting message 'the files are damaged. Please uninstall and restart'. Although I have tried many times un- and re-install, this message crashes continually. Does anyone know about a error like this??
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Freedome crashes after installation.
Good day, Everytime Freedome is installed, an error occurs and it crashes. There is a conflict between Freeodome and my antivirus, and Freedome's support tool has created a diagnostic report, but i dont know how to send it to F-Secure team in order to fix the problem. Awaiting your kind support. Thanks.
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Freedome over SSL
I'm finding that publically open access points are blocking VPN ports, in particular my local mass transit authority. Are there any plans for F-Secure's Freedome VPN to go over port 443? I am using the Google Play Freedome app on my Android device.
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Virginmedia (VM) will not send Outlook emails when Freedome is on
As above. If Freedome is off emails send. I switched off VM Virus wall, ticked IPsec, L2TP and PPTP pass through and switched to port 465 in setting on the VM hub and saved. All as advised on some blogs but the issue remains. I believe that VM does not support VPN's for home use. I have not been able to get ISP advice.…
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Private IP address?
Hi, As you know, Netflix and Hulu are making it very difficult to view their content with proxies and VPN's. A couple of US servers are still working, but Netflix is adapting quite fast. Very soon, no server will have access to Netflix. Seems the only way to get around this is to get a private IP address. So the question…
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Reocurring browser message
Hi I am constantly getting a browser message from F-secure stating harmfull website blocked. On one hand it is good that f-secure is protecting me. On the other hand it is annoying that the window keeps popping up when I am trying to watch youtube etc. Harmful web site blocked hxxp://a.couponcherry. com/index.php This web…
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Freedome VPN bar all my outgoing phone call using Samsung Note 5. Please help!
When I on Freedome VPN, all my outgoing phone call using Samsung Note 5 will not work. The phone will continue dailing (without any tone) till it ends itself after maybe 10sec. However incoming call is working fine. Please help! When I off freedome VPN the outgoing phone call resumes normal. Please help. Thanks in advance!
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Ookla speedtest not recording any speed (0 upload, 0 download) on android
Hi guys, Just got a subscription to Freedome and running in on my Nexus 5 (OS version 6.0.1). When using the Ookla Speedtest app (not the mobile site) on my phone, the app records a ping but always 0 for upload and download. I'm sure this used to work a while back during trial but maybe I'm wrong. Is this expected? If so,…
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Freedome not working I am still being tracked
HI, windows 7 PC use IE11 browswer. freedome says its working and loads but if I go from facebook to ebay as soon as I go back to face book I am getting adverts for the things I have just looked at. I paid for freedome to stop all this ? fredome is updated every times it asks been using it a couple of months now and its…
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Subscription Expired, when Not Expired
Hi, I still have about 6 months on my paid subscription and have only used it with this computer. The thing is, it looks like it forcefully updated itself and does not remember the code. I reentered the code from my email and it says it's the 'maximum number of devices' although it's only to be used with one. Help?
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Could we get a version of Freedome that doesn't throttle the videocard?
This is a common problem with multiple "addon" programs that really gets on my nerves, your program should have nothing to do with a videocard, yet I am sitting 42c on idle. I quit the program and goes back to normal (~28c), closing the window does nothing. I don't need an answer, help or want to talk about this, just a…
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VPN servers blocked by F-secure and multiple license required for multiple accounts on one mac
Netflix has now blocked every US server that's available on Freedome and I can't watch US content anymore. I think this was one of the advertisement points of Freedome when it first came out. To be able to access geoblocked content. Well now that point is gone. Also when I enter one lisence to one of the users on my…
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Cant connect with freedome while using Kaspersky.
I tried the trial period for freedome on windows 7 and 8.1 while using kaspersky, and i always get the same notification from Kaspersky "Cannot guarantee the authenticity of the domain to which the encrypted connection is established" and the reason for that is "The certificate chain is not complete". I can only use…
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Cant connect with freedome while using Kaspersky.
I tried the trial period for freedome on windows 7 and 8.1 while using kaspersky, and i always get the same notification from Kaspersky "Cannot guarantee the authenticity of the domain to which the encrypted connection is established" and the reason for that is "The certificate chain is not complete". I can only use…
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Can't turn on protection
Something is not going right; I have Freedome on several machines, and now I've updated my main PC and re-installing everything, also Freedome. Win 10, i7, etc. First of all, it doesn't seem to install right. It never finishes at first, and then when I try again, it finishes and seems to work and I was able to input my…
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iOS 9.3 and on-demand VPN vs. notfications
does it work now?
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Auto disconnect
Hi, I have some problem with auto disconnecting after 10 mins Because i should manually connect after every 10 mins when there is no internet? and if Iam not near ( faraway from Device ) the device it will send traffic without freedome VPN. solution: If it is possible make it an option in settings panel to choose whenever…
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Error
when freedome click Start ON a window opens and brand me Sorry an error occurred what to do
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Sonos Music system
Why is Sonos blocked by Freedom? How can I ooerate Sonos when also running Freedom?
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freedoome lisance
my freedoome lisance is lost,help me please
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i have a code but difficulty to register
i have difficulty to register with F-SECURE CODE. i'm on the free version
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"Something went wrong, we are sorry" Error for Freedome
Hi there, I updated Freedome to the latest version and now whenever I try and turn freedome on I get a generic "Something went wrong, we are sorry" error. I've already gone through the forums and the only solution I've seen posted is "Sorry you need to re-install windows 10". That isn't a solution for me. I updated…
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Does Freedome block the Metaphor exploit?
Following news of the Android Stagefright exploit dubbed Metaphor, can Freedome detect and block the exploit?
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Subscription/license period
I have a subscription/license for three devices. When do these license periods start: All three when the first one is installed like F-S IS or each one when each one is installed?
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Transfer License on iOS
Hi, I recently moved away from 2 Android devices and need to activate my license on 2 iOS devices, I am unable to transfer my license as per this article (https://community.f-secure.com/t5/F-Secure/Why-Freedome-asks-for-a-license/ta-p/78984) as I am doing it on iOS, please advise how I can do this? Regards Rob
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Internet ONLY works when Freedome is connected
Hi, Last night I ran the suggested update to Freedome. This morning I turned on the computer to discover that I can no longer access any websites if Freedome is not turned ON. I have the program set to load (but not connect) automatically when Windows loads. I tried exiting Freedome completely, but it made no difference.…
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Freedome running slow and causing trackpad errors OSX
Hi. I took my Mac to the Apple Store because my trackpad was randomly selecting and dragging and also I was experiencing slowness. The genius bar ran numerous hardware diagnostics and could find no faults. They advised I turned off FileVault. I have done this, but I'm still getting the same problem. Today I experienced…
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Freedome not Connecting
Have arrived in Hawaii Freedom is not connecting on two device's Ipad and Win 10 Laptop,both were working on the US West Coast without problem, I Have Reset the VNP with in the App with out any luck. Any ideals ?
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When i have freedome turned ON
Hello, I have problem when i turn freedome on and use several websites, for example bet365 thinks im inactivated and starts logging me out.. this happens never when freedome is not turned on. So is there some option with freedome i can use to prevent this? Im new to freedome and know nothing about it..