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Transfer multi platform license between IOS devices
I recently purchased a multi platform liccense for 5 units from F-Secure. Now I would like to transfer one of them installed on my old iPhone 4s to a new iPhone 6s. What is the procedure? I have seen that there is a procedure in place for non-IOS units. But how do I do it for my iPhone?
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More problems adding devices to Freedome subscription
Hi All, I have a 5-device, 1 year subscription (which is about half way through) to Freedome VPN. I have bought a new phone and I'm trying to remove my old phone as a registered device, so that I can use it on my new phone. I cannot find a way of doing this anywhere. I have been through all the menus on my Mac and on my…
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Can I conect to freedome vpn in 3 PC with one suscription?
Hello, I have a question about the suscription of 3 divices, I want to know if with that suscription I can work with 3 PC? Because I'm seeing on your website with a picture with a pc, a smarphone and a table. I hope yoir prompt response.
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I cannot connect to any server except one.
Hi I am trying to use the product from Iran. Unfortunatelly F-Secure does not connect to any of the servers except for one. This goes the same on PC and iOS (bought a year subscription for iOS). I am trying to find logs and see the source of the problem but I cannot find any. Thank you
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Freedom Account ID
Hey, where can I find my Freedom Account ID or the regarding E-Mail-Address on the MAC? On the tab subscription I can only see the status of my subscription, but not the id,mail or how long the subscription runs. Thanks
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Constant high network traffic when Freedome is on
Is it normal that Freedome causes constant high network traffic? When the protection is off there is almost no traffic but when I turn it on Task Manager Performance tab shows about 56/256 kbps (send/received) traffic for Freedome TAP driver and 128/264 kbps for my LAN adapter. The reason I am asking is that this happens…
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Outlook and freedome
Hello All, I have several adresses with Outlook : - some adress are hosting by 1and1 and working perfectly for send an receive message - some adress are hosting by Free (France), with this one, i can send message but i can't receive message. If i disconnect Freedome, i can send and receive normally, Does someone have an…
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Freedome VPN
What if the app is disabled by a hacker and how can i tell?
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Android App: Connection drops quick after connecting
Hey Im using F-Secure Freedom on my Samsung Galaxy S6 (Android 6.0) and I have a problem. When I turn F-Secure Freedom on, then the connection to the VPN drops after a few seconds :/ I already turned app optimization off and restarted my smartphone often but its not working.
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Freedome blocking sites
Why is Freedome blocking Pornhub? I can access the site but the videos won't play. This happens on every platform. Is there a specific reason for this? Disabling the tracking option lets me watch the video but I don't think I should be forced into choosing from being tracked or watching a simple video. If this issue is not…
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Freedome "could not verify your account"
I ran into a problem with Freedome for iPad (iPad2 running the latest version of iOS and the latest Freedome). I recently had to delete and reinstall Freedome from my iPad, and now it does not accept my subscription code. I have a subscription for three devices, and -- to best of my understanding -- only two of them are in…
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Freedome for Business Windows Clients?
Will Freedome for Business be available for Windows Clients or smartphones/tablets only?
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Freedome won't turn on
Hi, I have freedome f-secure on my Galaxy Tab A 9.7. It worked fine at the beginning but now I can't turn it on (the center button). I turned off app optimization in smart manager back when I first installed freedome. I don't know what has changed since but it hasn't been working for at least the past month. Any…
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Currently Mac DMG package seems to be broken and cannot be installed
At this time current mac dmg image is broken. Is someone else having this problem? (Yeah trust me, I know what I'm doing. Redownloaded it already 4 times (even with different computer).)
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Latest iOS update to Freedome deletes subscription
I use a multi device subscription and the latest update to Freedome in iOS deletes the subscription data & now tells me that I have reached my 5 device limit! Any ideas on how to delete devices so I can reuse the subscription on the same device? Thanks
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Can not connect to the authorization server?
Hi, I got this problem when I try to watch some videos, when I have freedome on? Those videos are blocked in my country so I need to use vpn . help pls! thx.
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Freedome blocks iCloud sync
Looks like Freedome blocks iCloud sync between Apple devices. I just spent a while investigating why my iCloud-saved files do not appear on my iPhone iCloud Drive. Then noticed my Mac had Freedome connection on and iCloud couldn't sync. I turned off Freedome and files were saved to iCloud immediately plus they showed up on…
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Which all Countries can I select for my VPN in FREEDOME
Hello, Before I buy, I would like to know what all countries can I select for my VPN in FREEDOME?. Is India one of them? Thanks
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BoxAdsl AND Freedome
Hello, I try to configure F-secure freedome on my adsl box, Please check the picture here,What ip adress i must enter in PPTP configuration?HOST :ID :PASSWORD : Thanks a lot, Tho Thanks a lot,
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Windows requesting a digitally signed driver problem with win7 x64
Hello All, I try to install freedome VPN and i have an error with signed driver. I try to reboot with F8 and switch off "check digitally signed driver" on windows, The problem is same, I try to downolad the patch here : https://technet.microsoft.com/en-us/library/security/3033929 i can't install it and i have a WUSA.EXE…
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Belgian content always blocked
Hi, I'm for the moment in Asia. I bought a Freedome license to be able to watch Belgian content. Each time I try to watch those programs, I get the message "content only avalaible in Belgium" even if the virtual location is set on Belgium ! I found this answer you have to another user…
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F-Secure Freedome, Android shell warning
Hi, I have been running for a while the F-Secure freedome android app on a phone that does not have updates for android past the 4.4.2. lately the app has started warning about a malicious app with description name: shell, Application:Android/Generic.3d2680c826!Online I have installed the F-Secure Mobile Security however…
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Purchasing options for Freedome (License Length, Terms, Platforms and Support)
I purchased a 1 month subscription through the Google Play Store. I figured it was applicable for 1 month (30 days) for up to 2 devices (in my case it would be an Android Phone, and 2 Windows devices). I was dismayed when it was only valid for Android devices during that period. I forgot to read the fine print. (The last…
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Freedome reveals my actual position
Hi, I got a problem with Freedome on my iPad and iPhone. It reveals my actual position even when I turn off the location services. So I can't watch some videos on websites or, for example, use Spotify. I bought a Freedome license just to avoid those problems. Freedome is totally useless for me if I can't hide my actual…
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opengl 2.0 error message on starting freedome
feedome installs ok but when i come to run the progam I get the following error message Failed to create Opengl context for format qsurfaceformat(version 2.0, options qflags()............... Install a driver providing opengl 2.0 or higher................. The error message goes on to ask you to edit the PATH which i have…
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command line opens when using freedome
If I have freedome running my computer will a litte now and then open command prompts that close themselfs really quickly (I cant see the commands written, they just flash by) This is annoying AF, any lnown issue that you guys are working at?
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Timeout value in Freedome ?
My customer is using Freedome on multiple computers, there is weird issue on one of their services they use daily. Service is web based and some parts of it is very slow to open, when try to open these slow parts of service we get "Inactivity Timeout" IF Freedome is enabled. If disable freedome then service will work. I…
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Upgrade subscription
Hi, I bought Freedome to my iPad and now I'm considering to upgrade the subscription to cover my Mac and wife's iPad, too. How to proceed?
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My Freedome doesn't want to turn on
When I try to turn on Freedome it gives me an error.
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Freedome for iPad - Netflix
I just bought new iPad and installed freedome but it is blocking my Netflix. I have a US Netflix account and my VPN location is set to US (West coast) but the VPN still blocks any Netflix streaming with a pop up message 'proxy block or something ..' I have the same set up on my Nexus 6P and don't have this issue. Any help…