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iMessage and iCloud services not working while Freedome is on
Hi, I'm currently travelling in Vietnam and been using a lot of public wifis. Web browsing and whatsapp work fine with Freedome on. Unfortunately neither iMessage nor iCloud email work with Freedome. When I turn it off, they work fine. I tried to change settings (privacy tracker off, safe browsing off, location services…
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Freedome has stopped working
Hello. Recently I got a problem with freedome after updating my phone. Whenever I boot the up, I get 2 notifications that say "Freedome has stopped working". I'm using Oneplus one on android 6.01 and Cyanogen 13.1. Is there a solution available for this problem? Also, can freedome be uninstalled and reinstalled with the…
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iOS won't let me use my 1 year subscription code
Hi there, i 'I purchased a one month demo of Freedome from the Apple App Store and was so impressed I decided to buy a one year, five device subscription from you so I could protect all my devices. However, the iOS subscription has now expired and I have no option of using my five device code to re-activate the protection…
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IP problems with Freedome and Windows 10 Preview version 14366.0
Updating to Windows 10 Preview version 14366.0 with Freedome already installed and not active. Blocks Windows from fetching IP config from Router. It works as long as you don't need to renew or switch router. Nothing in router log. Solution: Reinstall Freedome
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Can't get into the XboxLive
Hello,I have this this problem if Freedom is ON (disabled: Browsing and Tracking protections). Connection fails already in a testing phase. If I'm using other similar products e.g. Kepard there are no problems. What VPN protocols Freedom supports and how to activate one (OpenVPN)? Or what could be wrong? Thank you, Br…
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How to transfer code after reinstall windows?
Hello all, I install Freedome on 3 platforme - my iphone - my ipad - my computer Yesterday i need reinstalled windows multiple time on my computer . Now, i need reset all freedome licence for reinstall Freedom on - my iphone - my ipad - my computer because i used my 3 licences with reinstallation. Could you help me please?
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Compatibility with other security software
Can Freedome run concurrently with Symantec's Norton Internet Security on Windows 10?
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Freedome subscription use
Trying to downlaod above paid subcription but unable to do so??? I have 2 versions of freedome in m applications folder do I need to erase these first as it says cannot be deleted as in use??? regards Paulene EDIT: Title
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Lost my license
I have unfortunately lost my activation codes. I had to reinstall everything on my desktop computer and found out I've somehow lost the email with the activation codes to activate Freedome VPN again on desktop computer. I also can't access my F-Secure Account at that time and password recovery did not help me there for I…
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Activating keys does not work as promised
Hi, I have 5 installations in my computers and mobile devices. After the renewed key policy I read from your support forum that even thogh I cannot, anymore, enter keys when they expire it is now possible to put the first key in the device that has most days left and that day count will be used for all the devices (see:…
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Freedome renewal on IOS
Hello I have 2 subscriptions for 1 year for Freedome that I purchased from the F-Secure Website in June and July 2015 (for 3 devices each). The first expires in 1 week. As such I renewed my subscription today by purchasing a 5 device licence, again through the F-Secure website. But I cannot extend my license on my 2 IOS…
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Lost my license
Hello, I have accidentally deleted the email where i had my license key for 3 machines. I have got my paypal recipe of the purchase available. Is it possible to recover the key somehow Please solve my issue Thank you
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Changing my IP address
How can I change my IP address? (I am talking about the IP assigned by Freedome, not the one assigned by my ISP). The reason for changing my IP is to make it harder to be tracked. If this reason does not make sense I would be interested to know. Although Freedome provides an encrypted "tunnel" it still may (as I understand…
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Freedome not working in specific countries
Hello, I travel a lot and have successfully been using Freedome for quite some time. Now, though, it appears I cannot connect in e.g. Indonesia and Singapore. Freedome claims that the protection is "on" but as soon as I try to browse anything there's no connection. Having said this, Freedome works back in Europe. Have the…
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Cannot turn Freedome on on Windows 10 pc or Android mobile following update
Morning Freedome will not turn on Windows 10 PC or Android Mobile. Installed the update today on the PC. Could you please help? Thanks
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Freedome not working properly on iPad with WiFi
I bought Freedome for my iPad and when I open it, it tries to check that the VPN is okay it gets stuck there and one moment later it asks me to reboot the device. The same happens with other locations. With 3G it works as it should. I don't have this same problem with my phone or my computer when using the same…
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dns issuse
Hi, I had click an advertise at google.com while I was funning freedome but the webpage jump to another website h t t p :/ /5015. xg4ken.…
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Is Freedome protecting also thoughts?
I tried to open page godlessmom.com but Freedome prevented that and told it to be 'harmfull'. (first I thought it's done by SAFE...) Sounds like somebody has reported a site that they don't like instead of it being harmful technically. In my opinion F-Secure shouldn't put sensorship to ideas, but just to actually harmful…
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application error
My Freedom Error Windows 10 Home. It does not help reinstall the application
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Sony Video & TV SideView app and other Cast/Throw apps don't function with freedome on Xperia Z5
Hi, I've been using freedome on my Sony Xperia Z for over a year now and was fully satisfied. I could stream programs from my phone on my Sony bravia TV and use the Sony Video & TV SideView app as a remote. I recently bought a new mobile set, Xperia Z5 compact and I simply can use it in the same way without shutting…
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Vocher code problem
Hi I installed Fredome for my windows about two months ago and used a vocher code and got a free three months trial, I accidentally removed the program and when I reinstalled it, it is saying your subscription is expired and that code is not working anymore when I tried to get free tial period again (although I had more…
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Poll: Freedome iOS working reliably?
I am on an iPhone 6s with iOS 9.3.2 and it will just not work relibably and most of the time not at all. Removing the VPN settings through the app works most of the time but even that will not always work. Trying to connect to Amsterdam and Espoo. Please reply with what iOS version and device you are either succesful or…
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Where is my subscription key?
Hi, I bought Freedome 3 device license. And immediately used the key displayed on the screen to activate a trial version. I got no invoice, or any other documentation with the keycode on it. No I want to install FD on two other devices but have no record of the kycode. How do I recover it? Thanks, OW
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F-Secure & Windows 10 VPN Settings
Can you tell me what information should be used in windows 10 vpn setup for F-Secure?
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DOESN"T WORK RIPOFF ALERT
Everytime I try to connect it gives me a "Your encrypted VPN connection cannot be created because of issues with network configuration (netsh.exe fails) please check that you have IPv6 traffic enabled" error. My Ipv6 is enabled There are no registry values to correct None of the solutions given on this forum work, this…
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Freedome will not turn on
Ok I have really looked forward to a valued vpn from a reputable company such as f-secure, so I was really excited to try this freedome. I have tried it about a month or 2 ago and had the same problem. I contacted live support and also have exchange emails to fix it. They came to the conclusion after sending them…
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F-secure symbol on my laptop
How do i know my F-Secure has been installed i have no symbol on my laptop
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[Solved] No internet access after *unintentional*,incomplete uninstallation of Freedome
Please help. My subscription for F-Secure Internet Security ended.. Because of my current economical situation i could not afford to renew it, so i decided to uninstall it. I had been a subscriber for couple years now, it was a sad decision but hell, what are you gonna do I selected "F-secure" on the "Uninstall or change…
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can not connect with my mac
hi before 1 week i can conecct with my freedome vpn but now when i open my mac i try to coneccting to vpn but its just showing try to conecct but can not coneccting i dont why pls same one can tell me what i must to do ?
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Freedom / Vista
Does Freedom work vith windows Vista?