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Freedome and Apple CarPlay audio problem
Bought a car last week with Apple CarPlay. Found would play music back for 5-10 minutes then: 1) there was a loud buzz over the speakers and the track indicator would suggest the music was still playing 2) the track indicator would then indicate the music had stopped. 3)The player app would close. This happened both with…
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Can't install Freedome on Mac
So my 5 day trial just expired, I clicked on the link to subscribe and bought a 1 year subscription. I got a confirmation email with a subscription code. When I try to update my subscription through the app it says I have no license after I log in. I tried to install the app again from the link in the email but this…
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DNS error Android 6.0
DNS server unavailable when connected with Freedome VPN on Android. Problem never happened after months of use until yesterday. Reinstall and connecting to other networks doesn't solved the problem
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Speed is down to 1 Mb/s with Freedome, 35 without.
Tonight, I had to disconnect Freedome, because of speed. Connected to Helsinki server, Ookla Speedtest shows 1Mb/s download, and without Freedome it is approx 35 Mb/s. This is no good! Ipad 4, IOS 10.
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Refund iOS subscription
Hello, just want to start by saying I'm happy with the product freedome. Unfortunately I made a stupid mistake and bought the IOS subscription through my iTunes Store thinking it was the same cross platform or 3 device setup as the rest. Anyway, as I would like to use freedome of my home computers as well I would like to…
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No licence after updating
Hello! After updating to MAC OS Sierra, I can´t log on to the freedom. I´m using the F Secure Total, enter the email and password, and the security code from the Duo app. The I get the message that I don´t have a lisence. My F-Secure SAFE subscription is for almost one more year. Br. Roger MacOS Sierra, 10.12
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Black Screen
So I went to my Freedome screen and it was pure black. I exited, and ran it as adminstrator. It still shows up as all black, and is no longer protecting and encrypting my connections. How do I fix this? And what's wrong?
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Can't find my Freedome ID
Hi! How do I find my Freedome ID to use the app on my iPad in addition to my iPhone that I bought the app with? I tried all the numbers in the bill I got by email but none of them worked.
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Does not work on Mac OS X 10.11.6... Freedome UI without text...
Just installed Freedome for Mac... Tried running the application... Absolutely no text on the user interface... I can see the main button and the icons on the lateral bar, but when I click on any button, there's absolutely no text whatsoever on the blue background... What did I do wrong and what can be done to make it…
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This really sucks
Happily bought your product without any suspicion that you wouldn't support Ubuntu. Or that there is no even hacky way how to manually set VPN. Now I am really pissed off... bought useless product. Recently searched on this forum about no plan to support linux whatsoever and must sadly say, your ignorance (and/or really…
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F-Secure Freedome icon in menu bar not saving location on macOS Sierra
macOS Sierra gives the possibility to sort third-party menu bar extras. Unfortunately F-Secure Freedome doesn't use advantage of this new feature. After every reboot the F-Secure Freedome symbol is at the end of all third-party menu bar extras. Is it possible to implement that the location of the symbol is stored?
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F-Secure Freedome not connecting
F-Secure Freedome worked fine with my Widnows computer for a few days but now when I try to connect it, it does not work. For a while, it will say connecting after which it says that it is turned off. This has been going on since yesterday. I tried changing my location, restarting my computer and reconnecting to the wifi…
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Problems with Windows Installation
I have installed Freedome on a surplus Windows 7 32 bit computer that has just had the OS re-installed and updated. The Freedome installs goes fine, however things are not normal after that. The Freedome icon is displayed in the task tray and right clicking brings up the control menu, on-off, location... and they work.…
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Packet loss using Freedome VPN
I've used Freedome VPN pretty much since it started advertising on Youtube and it have run mostly fine but now all of the sudden I've started to experience huge packet losses.. My ping is fairly good(around 46~60 on both teamspeak and in games, but still way better if I turn off the VPN) but when I play games/stream etc…
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Problem with freedome when APP starts but do not connect
Hi Windows 7 with newest version of freedome. Windows received IP from DHCP. When Windows starts with freedome but do not connect option is set, Internet connection is not working. Problem is that DNS server is forced to 127.0.0.1. Not what is received from DHCP. Workaround is to connect freedome and disconnect. Then DNS…
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3 devices connected, 1 device no
Without any problem iPhone, iPod and iPad are connected at the same time to VPN through F-secure Freedom, MacBook Pro searching for long time without any result for connection no matter which location selected. Only way to have VPN through F-secure Freedom for MacBook Pro is shut down and restart, not very much easy. Any…
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Freedome Purchase
I want to purchase Freedome for my PC. But the minimum purchase option I found out is for 3 PC's. So, I want to know if there is any way to purchase subscription for 1 PC. Further if I purchase a 3 PC Subscription for 1 year will I be able to stack up the key(I mean 1 PC for 3 years)? Any help would be appreciated. Thanks…
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Can't start a new log for Tracker Mapper on Mac OS X
When I try to start a (new) log for the Tracker Mapper, it just doesn't work. I can click on every button to start a new log, it just doesn't start or respond. Running Mac OS X 10.11.6
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Bug report: Freedome.exe crashes to null pointer access during display driver update
The thread 0x1df0 has exited with code 0 (0x0). Unhandled exception at 0x7416F20C (msvcr120.dll) in Freedome.exe: 0xC0000005: Access violation reading location 0x00000000. Here is the stack trace: > msvcr120.dll!memcpy(unsigned char * dst, unsigned char * src, unsigned long count) Line 188 Unknown…
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Paypal not redirecting
I really want to pick up Freedome before while the deal is going on, but when I try to pay with paypal I am not being redirected to the paypal website. Can anyone help with this?
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No License available
Hi All, I subscribed to F-Secure VPN account and have trial period till 03/17/2017 but when I installed VPN for PC from homepage and try to activate subscription getting message as "No License Available". Please see below screenshot: I thought if clicking Add device from my account would fix the issue but it only installed…
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Freedome not connecting via my network
Hi! I've tried talking to F-Secures support regarding this issue, but they seem like they either don't want to help or don't know anything, so I thought I'd try this channel instead. So, I am unable to connect to Freedome over my home Wifi network (I've tried a couple of computers and the Android app). It is stuck in…
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Freedome TAP Driver = TAP-Win 32?
Is the Freedome TAP driver essentially the same thing as a TAP-Win 32 driver?
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Does Freedom provide encrypted trafic?
Does Freedom provide an encrypted tunnel? Does it encrypt all the trafic between me and my isp and all internet trafic?
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IOS 10 update erased my iPhone Freedome licence
Freedome was installed in my iPhone 6 as part of multi-licence package. I updated this iPhone to IOS 10 two days ago with the result that after the update Freedome did not recognize the licence and asked me to buy a new one. I tried activation by using the original licence password, but it was rejected "because I had used…
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No licenses available
I am trying to install Freedome on my brothers computer, he has installed the program on his computer and is trying to log in using my e-mail and password, and all he gets is an error box saying "No licenses available. You do not have any licenses to install Freedome". (It is the same email as to my F-secure Safe…
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Germany and Denmark only have one virtual location? WIN 7, F-Secure Freedome
Hi there, Germany (Fakenstein) and Denmark (Copenhagen) and others, only have one virtual location? Isn´t it easy to locate the servers (proxies) etc. for hackers or companies like FBX, CIX or NSX (Xs to be replaced by I,A , A). I appreciate some feedback. Surfer_256
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Utorrent not working when VPN is on
When my Freedom VPN is on my Utorrent stops downloading. Can someone tell me why? My OP is Win 8.1
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freedome ja koti WIFI
I use Freedome with my iPhone iPhone 6+, OS 9.3.5. In my case Freedome functions only in a mobile network, whereas my home WLAN connection doesn’t seem to be compatible with it. So far, I have learnt that the problem might be in the settings of my modem, which is ZXDSL 931 Series. How should I change settings of the modem?…
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the code is expired after the 4month of using it (1year subscription x3)
Dear support team, please kindly help me with this issue, as the code stopped working after the four months of using it and I am not sure what to do next. I have paid for one year subscription for the 3 devices, even I have used it for one device though. The product name: F-Secure Freedome. Please kindly let me know my…
