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Licence Check(Freedome),old my.f-secure.com user
How do i check(From Gui) which type of subscription i have and how many installation i have left(if any) and what are the devices they have been applied to?
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Entered new job, received new devices and faced maximum number of installations
I recently moved to work for another employer and therefore received a new computer, new iPhone and also bought an iPad. I can't activate Freedome on the new devices since I've reached maximum number of installations. I've bought Freedome for 5 devices. I have installed Freedome roughly on 6-7 different devices, but don't…
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Subscription not working on my other android device
I've just purchased the 1-month fixed term subscription from Google Play on my phone and it works from my phone. However, when I start the app on my other android tablet, it tells me "upgrade to full protection". When I then go to the subscription page and tap on the 1-month fixed term subscription, I get the message…
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Impossible to connect Freedome
Hello, I just bought a 1 year subscription to Freedome. It'w working on my Iphone and my Ipad, but when I try on my Mac it's connecting, and after 30 sec trying to connect it just tells my that it's not working anymore. What should I do ? Thank you
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Help page Feedback not working
Hello E-mail feedback on help page is not working by trying I get the following message Sending email failed Could not perform this operation because the default mail client is not properly installed I'm using Thunderbird and it is working fine with and without Freedome
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Activate license on a new phone
I have a Freedom license which is activated on 3 deviced (Iphone 5, Ipad, Laptop Win 10). I recently changed my Iphone 5 to Iphone 6s. How can I transfer the license from my old phone to my new one?
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New phone
Hi, I have a Freedome license for 3 devices, and have it installed on Android phone + 2 x PC's. I have a new Android smartphone. Old one has been wiped. Installing Freedome on new phone I was given an option to transfer a licecse, which I accepted. It seems to have used a licese from one of my PC's, so I'm no unprotected!…
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Error when accessing google scholar
Hi, When I accessed http://scholar.google.com/ using Freedome (v 1.7.3413.0) on Mac, the website always showed this message: "We're sorry...... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now. See Google Help for more information." Is it possible…
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When Freedom is ON, internet connection disappears on iOS 10
Hello, I have a Freedom subscription, version 2.6.3.4313. No problem with my PC laptop (Windows 10). With my iPad (iOS 10.0.2) however, it worked ok at first, then the quality of the connection dropped (pixelized tv-image), then it become difficult to get VPN turned on, and now when I get it on, I loose internet connection…
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Freedome updates say trial period expired but I'm an Elite member
The message asks if I have a key but when I provide the key it rejects it as invalid. Cancelling the message doesn't seem to affect Freedom operation but I'm concerned the updates aren't installed. Platform info: Win7 Home Premium SP1 64-bit OS PC: Alienware R17, 16 GB memory, Intel Core (TM) i7-4710MQ @ 2.5GHz
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comcast vocher code
I am trying to subscribe to your vpn client, with code given by comcast and I get error message. You have reached maximum number of installations. This first time trying. Any help would be nice. freedome Windows 10 X86_64 Intel Thanks Cliff
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Poor test results for Freedome at hiding ports ?
I made some tests to see how well the Freedome hides ports at my computer while using it. When have the Freedom turned on, i went to this site https://www.grc.com/x/ne.dll?bh0bkyd2 and clicked proceed. Then i made the Common ports test which Freedome had poor results on. It did not passed true stealth analysis and many…
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upgrade to 5 units
I bought Freedom for one unit, but would like to Upgrade to 5 units. How shall I do that in Itunes?? Michael
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Packet loss in Espoo VPN, disappears by turning off
Hi, I'm seeing terrible packet loss yesterday and today in Espoo AP. Have you any plans to fix the AP? Currently it seems to be easy to reproduce on a mac with an ADSL connection (ethernet via cable). Reconnecting to AP solves the problem only for a while. On an IOS device this does not happen that often but there the…
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Freedome turns on and off several times during session
Recently it seems that Freedome is all the time dropping out, and then reestablishes the connection. This is very annoying, especially when trying to watch a movie. I use a Microsoft Surface with Windows 10, all updates made. But my wife also has the same problem on her HP laptop, also with W10. The issue occurs both in…
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Are there more VPN locations coming anytime soon?
Hello! I originally chose to get Freedome because I needed to access some Finnish TV shows from Estonia. However, I'm currently in Finland and now I would like to access some Estonian content which is limited So is there any change that Freedome maybe adding more VPN locations, such as Estonia anytime soon? I have used the…
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With Outlook 2016, I can not receive email, and send as F-Secure freedom is on
With Outlook 2016, I can not receive email, and send as F-Secure freedom is on. Incoming mail is set to port 993 - SSL and outgoing mail is set to port 587 - automatically. These settings are in line with my provider Ziggo.nl
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IOs no connection to local devices
Hello, According to this article I should be able to connect to my local devices while freedome turned on on iOS: https://community.f-secure.com/t5/F-Secure/Can-I-connect-to-my-local/ta-p/82003 Unfortunately while It works as described with the Android version (after setting my trusted network), it does not work on IOs…
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No internet connection
Hello, I am regularly facing an issue with internet connection, which is not available. Only solution I found is to uninstall the network card and restart. Very annoying and time consuming. Windows 7 premium family SP1 TAP driver version 9.0.0.21 Thank you for any support.
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Does freedome prevent arp attacks
I know some securty porducts provies arp protection. Does freedome also have similar functions?
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VPN connection fails repeatedly (iOS) [Solved]
Hi, I repeatedly get this error when using Freedome for iOS. What's going on? I've reinstalled the app and restarted the phone. I have also removed VPN configurations from the Settings page and re-added them but it did not resolve the issue. I've tried multiple locations, e.g. Stockholm, London and Montreal. EDIT - Solved…
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Windows 10 connection not working after restart
If Freedome is connected when you close Windows 10, there is no internet connectivity after rebooting. The only connection that can be made is Freedome itself, after which the internet will work again through the VPN. You can then also switch the VPN back off, and everything is back to normal. This means that if you keep…
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Some major sites like Twitter get blocked when Freedome is on
For example Twitter.com and Cosmopolitan.com don't load (error: can't find server), seems like a DNS problem since tracert can't resolve them either. Tried from different locations and turning off browsing and tracking protection. Running Windows 10, 64bit. Edit: Seems to have been caused by the DDOS attack. Everything's…
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With freedome turned on I cannot get access to any internet at all
as above
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F-securite program broblem to load that to a laptop
Hi I have a broblems to load Dna securite packets to my lap top. I have got a massage that some files is named wrong? What can I do? Thank you Pauliina
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IP 204.237.161.204 is treated by Google as being in Germany
The IP address 204.237.161.204 is supposed to be in Miami. But, Google thinks it is in Germany, so any Google service displays in German.
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Renew order
Hi. My order expires in a week. Can I renew my order before it ends? I payed via googleplay.
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No internet connection when Freedome is activated
Freedome v. 1.7.3413.0 win used on Desktop PC win7 and Laptop win10 when Freedome is activated, the internet and LAN connection is cut off when Freedome is off, all connections working Ethernet-Adapter FreedomeVPNConnection Status shown: Medium disconnected Internet access through Cable-Modem CISCO 3208G
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No License available - Freedome
I have purchased the Freedome 3 device 12 month subscription and when launching Freedome it asks me to login, when I do I get the No Licenses Available error. I am unable to use Freedome. I have tried uninstalling using the uninstall tool and reinstalling and get the same error again and agin. Thank you.
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Freedome Subscription Problem
Like others from this past thread: https://community.f-secure.com/t5/F-Secure/freedome-subscription-problem/td-p/68719, I can no longer connect to Freedome. I had to reinstall twice because of problems on my laptop (I'm just using it on the one device), and now my subscription says Expired, even though I've only used it…
