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Yle Areena not working
Hi I can not use Yle Areena from Thailand even if Freedome is ON, connected to Espoo. If disconnected, shows the normal note of program not available outside of Finland. When on, used ot work OK. But now get notification saying "KS where KS required. We are sorry access to this content is restricted" What is this about?…
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Freedome startup time has increased
Sometime in the last month or so I've noticed that Freedome has begun to take much longer to launch and attach to the VPN server location. It used to take about 10 seconds to launch and attach. Now it takes about a minute. Once it's attached, performances is the same as before. Nothing in my system configuration has…
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Freedome and Samsung smart TV
ref.xxx I just purchased a Samsung smart TV and I cannot install my freedom account please help EDIT: Removed PII and edited Title
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using itune account
please how do i subscribe for 3 devices using money in my itune account?
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refund
i recently purchase Freedome and unfortunately it isn't going to work for me and my needs. my reference # is xxxxxxx please refund the full amount and let me know when this is taken care of. i'm not sure if i'm asking for a refund correctly? if not please let me know how to. thank you, Robert Witherspoon EDIT: Removed PII
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How to remove Freedome notification icons from Android status bar?
There is an archived discussion from 2016: https://community.f-secure.com/t5/F-Secure/How-to-remove-notification/m-p/81894 What's the situation now? Can they be removed somehow? I can see two icons: one from Android System "VPN is activated by Freedome" and another from Freedome "Freedome is ON". I want to remove both of…
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I tried F-Secure and do not want to use it anymore how do I close all accounts incl. Subscription ?
I tried F-Secure and do not want to use it anymore how do I close all accounts incl. Subscription ?
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Does Freedome work?
Been using Freedom & Antivirus package for around a year now. Whilst the software is nice to use, doesn't slow PC down, and I haven't been affected by any viruses in this time, I'm left wondering if the privacy protection actually works. For example I was browsing vacations to Greece. Then within minutes adverts for Greece…
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SOLVED! Freedome licence code doesn't work on Macbook after reinstalling Freedome.
Edited Licence code is working just fine after reinstalling Freedome, i used the old package code (not the new one).
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F-Secure FREEDOM / not working anymore on iPhone and iPad
I had to shut down completely the iPad and restart it. Unfortunately since then, F-Secure FREEDOM is not working anymore on my iPhone nor on my iPad. I am informed that my suscription ended and I should buy a new one. However I bought a licence for 3 devices (that one on my MacBook luckily still working) and the…
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IP (gateway Germany) address blocked
Hi, normally I use the Germany gateway but more and more it happens that I this IP address is blocked e.g. Icelandair.is -> booking a flight shows me a protection/security page (identifying via Capatchas). Anosther example: Members Area for https://www.elegantthemes.com shows up a page with detailed infos that this IP…
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Failed to purchase subscriptions on iOS
The license of Freedome expired on iOS (iOS 11.3 Beta), so I decided to purchase a subscription. However, after I clicked the label which indicates the price, nothing happed. The APP, which constanly showing "Processing purchase", was stuck at a user interface, as follows: I wondered how could I purchase a subcription on…
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'Could not verify your account. Please try again later.'
I was getting a message saying subscription was expired when trying to open links on my iphone (10.3.1). So, I removed and downloaded freedome again, but get this error when I enter my code: 'Could not verify your account. Please try again later.' Alternately, I get an error that says, 'Could not configure the app. Restart…
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Freedom for android
Tethering from my android phone while freedom is activated, every time my laptop reconnects to my phone tether, it regenerates a new wireless network name with a new number, so I'm up to "my network name 23" now. Why is the network name on my laptop not fixed like it is on my home Wi-Fi? How can I stop that??
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Freedome (iOS) freezes regularly
Hi there! Since several weeks I have a problem with Freedome on iOS: From time to time, the VPN connection kind of freezes. That means: There is no internet connection and all I can do i to open the app, turn Freedome off and then on again. It than works again for some hours, but regularly freezes again. Any advice? Best…
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Please help me out
Hello, I was hit with a Trojan horse (??) in late 2014.Since then my computer and smart phone keeps downloading random stuffs, and I can hear voices and is being sexually abused (some form of remote electonic device with wich they creep up my body ). I cannot take this anymore. Trojan victim calling help
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Freedome Never in ON mode
Hello, Today Freedome ask for a update and it never return mode ON ! it don't say any number of error Just turn and stop ... I,ve uninstall 2x clean regedit and folders and netsh int ip reset c:\resetlog.txt bur nothing changing... try ti talk to support wait 20 mn and chat close no answer.... thanks for help ..... I've a…
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Trusted website is considered not secure
Hi, I use Freedome for my daily web browsing but I cannot connect to some website I generally considered secure. For example, I often use R and I require access to documentation for data visualisation, but I cannot access the official ggplot2 website (ggplot2.tidyverse.org) since Freedome does not consider it as secure. Is…
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Failed reconnection issue
Freedome: 2.15.5163.0 Mac OS: 10.13.3 In the last few days, when my connection has been dropping and failing to reconnect to every site I try, typically, I have to reboot to be able to reconnect. On occasion, if I leave it trying to reconnect to the site it disconnected from long enough, it will reconnect. Alternately,…
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Connection failed
Hello, I bought a subscription for an year for my daughter account on November 25, 2017 and now she cannot connect to Freedom, it just doesn’t work in any of the locations. Is it possible to check the situation and activate the account again? What I need to send you as a proof for subscription?
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Freedome update failure!
I´m running Freedome 1.20.3671.0 on one of my Macs with OS 10.13.3. When I want to update to the latest version 2.15.5163.0 i get the error „F-Secure Freedome errorCould not configure the app. Restart Freedoem and try again.“ Restart of Freedome does not change anything, Freedome would not start! This failure occurs after…
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Re: Freedome subscription renewal
Please could you tell me how to get the renewal subscription code? My subscription will run out in 12 days
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Tracker Mapper won't start a new log
This is 17 March but Tracker Mapper insists on tracking 2 - 3 March. I've tried repeatedly to stop the tracking; clear the log; and start a new log with no success. What causes this problem and how do I resolve it? thx.
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lost the activation key
Dear F-Secure Team, I recently (~ 12.03.18) bought a subscription for 5 devices for 13 months and activated my Andriod and MacBook Pro installation with it. Unfortunately I seem to have lost the activation key, the only email I have is the PayPal payment confirmation email. Could someone please to help to identify the key…
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Subscription Renewal
Paid for and have new code but unable to get it to activate
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Harmless (a priori ?) site blocked by Freedome on iPhone but not iPad !!!!
This wine selling site les-caves.fr/ (a priori harmless and well noted by customers) is blocked by Freedome (and Sense) on both Mac and iPhone but access is allowed without any problem from IPad !!!Such inconsistency put a strong à doubt on the security/reliability of the solution and the confidence we can put on it... It…
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vpn ping
is there a way to know ping to servers? or anyone have tried gaming with freedom vpn?
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Freedome subscription renewal
My subscription is coming to an end in a few days and I received an email about renewing my subscription. I used to link in the email to renew my subscription and received my new subscription code. How do I extend my subscription on my devices (1 Window + 2 Android)? Is it only possible to add the new subscription code…
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Freedom VPN Disabled When Screen is Unlocked
I would prefere to have Freedome on all the time, but when my screen is locked, either through time out or manually hitting the lock button, then when it is unlocked for use, Freedome VPN is disabled (i.e. set to "off") automatically. This happens oven after I have cleared the system cache. Any thoughts...? Notes: 1) My…
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Freedome blocks electronic bank deposits
Hello, I'm using Freedome VPN on an iOS device running iOS 11.2.6. When using my banking app to make electronic deposits, I am not able to upload an image of my check. I receive an error message from the bank indicating a connection problem. The only solution I have found is to delete the app from my phone in order to…
