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Freedome VPN Release Notes?
My Macbook running Mojave popped up a message to upgrade Freedome. The text stated something about it being outdated. So I ignored pop up and closed Freedome then restarted thinking that a restart who trigger an upgrade check. No upgrade (F-Secure still has not fixed checking for upgrade where it doesn't reply if there is…
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Freedome, iPhone Xs and WiFi issue
Hi, I just updated my Freedome subscription (3 device option). First two devices (MacBook and iPad) working perfectly. Third device (iPhone Xs) accepted the code and subscription is active. Problem is as soon as I turn Freedome on it leaves the WiFi network and reverts to 4G. Why and how do I stop it shutting off the WiFi…
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Keeps asking for my acct number for iPad
I bought a 3 license setup and the software says I need to buy another license for my iPad when I thought I had installed it already. It asks for my account number and can’t find this. Thanks
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Five Eyes Protection?
does this VPN protect us from the US government spying and other English countries that may be collaborating with each other and sharing data on each others citesens while forcing VPN providers inside their countries to give user data and demand back doors for them to easy access information?
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Account ID for Freedome
I have a valid license but am asked for an account ID to activate my freedome on one of my five devices. Not sure why i am getting message my subscription needs renewing - logged into my account and have valid licenses for F- Secure Total for 5 items. Not sure what my account ID and not sure why only one of my devices is…
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Freedome blocking DNS for needed subdomains of scmp.com
This is a repeat of an issue raised by the in-Freedome feedback email link, since it replies by trying to get you to actually engage support -- which it really should itself be for.... Hello – I’ve tracked down a problem to Freedome, or at least your DNS handling. In the last month or two, I’ve kept getting blank or error…
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Outlook Errors when using freedome
Hello When I activate Freedome, my outlook displays the following error message and will not pull down any incoming mail Task 'Synchronizing subscribed folders for <removed>@gmail.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for <removed>@gmail.com. Error: Cannot connect to the server.…
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Units adressed to my Freedom
Hallo! I have now started to use Freedom. Seems to function ok streaming swedish TV Play to Spain. But where can i see wich units I have connected to my Freedom accout for 5 units. Do you have a login I can not find on your website? Best regards Sven-Göran Olson
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Entering new subscriptions code.
I go to settings and subscriptions but it only says Active. No place to enter my new code for further year. Anyone help please
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Unable to re-establish VPN connection after coming back from sleep, macOS Mojave
Hey, I'm frequently facing an issue where Freedome is unable to re-establish VPN connection after macOS comes back from sleep. Quiting Freedome and opening it again gives "Could not configure the app. Restart Freedome and try again". Obviously restarting the app doesn't help, restarting the computer does fix the issue. As…
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Is F-Secure and Freedome VPN software CURRENTLY ICSA Labs certified?
Is F-Secure and Freedome VPN software CURRENTLY ICSA Labs certified?
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Cancel iOS subsription in favour of 5-devices plan
I renew F-Secure FREEDOME VPN from iOS thinking it would have renewed my 5-devices plan. However this seems not to be the case! From the FAQ "Can I transfer a subscription from Android or iOS to Windows or Mac?" it's not clear how I can cancel the iOS subscription in order to buy a 5-devices plan that works on my Macs as…
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Connection not working reliably (Windows 10) since a few weeks
I am using Freedome for a long time on various devices (Windows 10, Android, iOS). Since a few weeks, both Windows 10 machines show issues: After a random time (most often a few minutes), no traffic is going through anymore, although the UI still shows "Connected". Reconnecting to the same server or to a different one…
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VPN Freedome with a server in Norway does not work ask predicted by Freedome. Also problems with mir
Cannot use Freedome in Spain with a server/place in Oslo, Norway. Why??? Also problems with casting/mirroring. Please support. Gunnar Eik
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Freedome VPN on Android - Unable to login nor add subscription using Total credentials
Hi, I have submitted this to F-Secure Customer Support but it has been more than 7 days now, without any resolution. I'm hoping that someone in the Community might have a solution. Previously I had installed F-Secure Freedome on Android phone, and used it successfully. Then several days ago, all of my apps went haywire for…
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F-secure license
My visa card did expire while I was back in Sweden and now the licence has expired DO I REALLY NEED TO PAY ANOTHER ENTRY FEE TO GET IT UP AND RUNNNG AGAIN?!?!?!?!? It seems odd that I have can't renew my subscription by payingjust starting to pay monthly fees again Christer L
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F-Secure Freedome with NCell
I have used Freedome on my IPhone for a few months in Nepal with NCell Mobile data and it’s been great. All of a sudden it has stopped working; but works fine through WiFi. I’ve tried reinstalling but that hasn’t helped. I’ve tried IKEv1 and IKEv2, still the problem exists. Do you think NCell are blocking the Freedome VPN.…
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Freedome on Chromebook
Hi! I have a Acer Chromebook CB3-431. This computer works with Android app store (Google play). I downloaded the Freedome app from the store but it dosn't work. When I start the app, it connects and I get a small key icon on top of the network icon. But after about two seconds, the key disappears from the icon and Chrome…
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connection
i think i am connected but keep getting messages f- secure is cmming to an end
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TP LINK and FREEDOME : not connecting
Hi, I recently started using a routeur (TPLINK AC1750) to connect to the internet (to expend my wifi range). I'm still connecting with my computer to the routeur trough ethernet cable. Since then, I can't connect to F-Secure FREEDOME. When I click on "Protection OFF" (to set it ON) it stays on "connecting" for ages and…
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CODE NUMBER
Hi there, I just bought VPN but could not get code number for another device. please would you mind taking a bit time on it thanks
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Freedome prevents MacBook Pro with High Sierra from connecting to printer on WiFi network
I have two new MacBook Pros (13-inch, 2018, Four Thunderbolt 3 Ports, running Mojave) on a Linksys Tri-Band Mesh Node wifi network with a new AirPrint capable HP OfficeJet Pro 8720 all-in-one printer. The wifi network, which I set up two weeks ago, is operating perfectly; and both the printer and the computers are on it,…
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Freedome not connecting
On my MacBookAir, I cannot connect with Freedome anymore. MacOS High Sierra version 10.13.6.
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Freedome connection problems
Hi I have been using freedome for 3 months now while in Kabul. All was working fine on all devices until last week when the vpn won’t connect to one WiFi network. We have 2 WiFi networks we can use one is free and the other we pay for but can only connect one device to. Freedome will connect fine to the paid WiFi but won’t…
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Change 5 numbers F-Secure FREEDOME Subscription to 7 numbers.
i have done a Freedome purchase for 5 devices on June 15th 2018. Is it possible to change it to 7 devices?
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Bought Subscription through iPhone--What is my user name/login??
Hey all, I bought a subscription through my phone and it did not have me set up a user name or antyhing, so how do I login to my account, so I can activate it on other devices like my iMac or PC?
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How to fix Belkin router login error?
I am using the Belkin router for a long time. Yesterday, I have an issue with the router that showing login incorrect. I have also taken help from Belkin Router Support but nothing works. Does anyone have a solution to it?
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SUBSCRIPTION THEFT
freedome says it only has 7 days left, even though i activated it last year november 11 and these f secure guys are imposible to get in touch with. please advide
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Freedome iOS dropping out shortly after device wakes
I've got the "keep VPN on when device is idle" enabled, but I've found that after waking my iOS device the Freedome VPN will work briefly and then dropout for a few seconds before reconnecting. This happens usually within the first 20-30 seconds after wakeup. If I'm browsing this is just annoying, but if I'm on a (data)…
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Cannot re-activate Freedome on Android
Initially I had a six months subscription on F-Secure TOTAL that came free with a magazine subscription. I have SAFE installed on two PC's and SAFE and FREEDOME on my Android tablet and all worked fine. When the initial subscription expired I re-newed my TOTAL subscription for 3 devices for one year, but then the problems…