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Renewal
I'd like to renew my subscrition that expires in a week or so. The freedome app says "click below for a limited time special offer" but there's no link whatsoever. If I click the "subscribe now" I'm taken to the website saying the price is £39.00 for 12 + 1 months. If I add that to the basket the price jumps to £47.60. Is…
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I bought F-Secure FREEDOME through Apple AppStore , but cannot install it on my other devices
I have tryed the advice in this forum, to no avail. I have had to purchase the licence several times to different devices, though I have a multi licence... I have emailed F-Secure on freedome-feedback@f-secure.com 50 days ago (29.3.2018), but have still received no answer. I am at a loss on how to proceed and how to…
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is it possible to do monthly payments?
I don't earn much money, so i was wondering if i was able to do monthly payments instead of the one time payments. I noticed that is the only option. any help, thanks.
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HI, i had lost my subcription key
My family seems to had thrown the box where the subcription key is. What should i do?
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Freedome fails to connect in VMware guest OS
I am running VMWare - Ubuntu 18.04 as a host OS, Windows 7 as a guest OS. Installed Freedome on Windows 7 guest OS. When starting Freedome I get an error "Oops. Could not connect to the server. Check your internet connection and try again". Internet connecton is definitely working fine, I able to browse internet form the…
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Activation Code
Hello, people! 1. I purchased an activation code for Freedome VPN from official reseller 2. Installed it on my android phone and it is running perfectly 3. Need to reinstall my phone Question: Where can I find this activation code(for reinstalling my phone)
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Always turns off
I'm running F-SECURE on Android and it keeps turning off. How can I fix this issue I want it to stay on . Thank you B1hughes
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Advice needed about speed disparity
Hello, Newbie here, Can anyone advise on the following: I have a MacBook 12" with all systems up to date. I have BT Fibre Optic to the premises and generally get between 73 and 76 Mbps. When I connect to Freeddome it drops to 11 Mbps this happens immediately now time gap so one minute full speed changeover and I am a…
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Freedome & pi-hole for ad-blocking
A few days ago, I implemented Pi-Hole on my home network to block all ads at the DNS level. For the most part it's working well with ads banished for good. However, for clients with Freedome installed, I have a dilemma. My tests indicate that with Freedome connected, DNS requests go to the designated Freedome DNS servers…
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GRC Shields Up All Ports Scan Results
Hi, I have run the Shields Up scan on a computer connected to two different networks (different ISPs, different locations). Both give the same results - port 443 is open, 70 ports are closed and the remainder are stealthed out of 1056 tested. This is pointed out by GRC as a vulnerability, in particular port 443. Without…
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VPN lost from the iPad and can not access the Apple Store
I removed Freedome from iPad, because I had problems with wifi connections. Now I wanted to install it again, but I have no connection to Apple Store, and do not have vpn in iPad no more. What to do?
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Freedome no longer bypasses geoblocking
Freedome no longer gives access to certain online tv content in Spain (in a Windows 10 pc), when I try to view e.g. the channel Cuatro (cuatro.com, I'd put the correct address to their direct online stream, but clicking on Post does no allow it) it now says the content is geoblocked. Never had any problems before, but it's…
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VPN secure?
Hello, I am currently away from home and logged in to a public WiFi, with my Freedome VPN turned on and (allegedly) using a Northwest location in the U.S. With this on, I just searched for a hotel nearby, and it successfully showed my current location! My location in no where near the Northwest! I also tried a website…
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Freedome connection fails after Windows 10 Update 1803
The Freedome on my Surface Pro repeatedly fails to connect VPN after the latest Windows 10 update (ver. 1803). However, my freedome connection is normal with another desktop that installs Windows 10 1803. Perhaps this is an issue with Surface Pro?
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How can I reactivate Freedome at my iPhone?
I transfered a license between two devices. The device I transfered it to works well with the license. But, I unfortunately transfered it from the wrong device. Now I want to reactivate Freedome at this device but it does not work. I deleted the the app and all related data but after reinstalling the app it still says that…
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No IMAP connection on german server
When I am connected to the german server, I don't get an IMAP connection (multiple ports tested; STARTTLS, SSL/TLS) Changing the server to Denmark solves the problem. Is this a bug or a restriction on the german server?
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FREEDOME Problem on HUAWEI Y7 Prime with ANDROID 7
Hello, I have Freedome Subscription. When I run FREEDOME on my Huawei Y7 device which is using Android 7, I get error message and Freedome never goes ON. I'm not even able to see list of locations to choose from. Please advise. Freedome error on Huawe Y7 android 7
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resetting data logs - anything new in 2018?
Is there now a way to reset data logs? My numbers just keep growing! Thank you. Reference to post from Jan 2017: https://community.f-secure.com/t5/F-Secure/resetting-data-logs/td-p/90310
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Help Memberships
First of i spent 20 minutes typeing only for login to pop up and delete what i typed (short that out) so let me start few years i been a member of f safe and freedom then came along the shiney brand new f sense which i pre ordered and got on day 1 of release. along the way i noticed if you have sense you dont need safe…
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Freedome is not starting automaticly
I have a new Lenovo 4 tablet with android 7.1.1. When i start my tablet freedome protection is never on. I have to push the protection button and the protection is ok. What can i do to automaticly start the protection. On my phone with android 7.0, freedome starts automaticly. Thanks.
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Man in the middle attack?
Today I received a pop up on my iPhone 7 Plus stating that “Freedome would like to add vpn configurations” “All network activity on this iPhone may be filtered or monitored when using VPN.” Choice of allow or don’t allow. I did not choose either and shut down my phone. After restarting It kept popping up preventing use of…
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turkey
Do not provide transportation from Turkey. Will you be resolved
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Deactivate device
is there a way to deactivate the license on my computer? i need to reinstall windows and i don't want to reset all 3 devices, only my computer. is this possible?
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Won't connect on my PC
It suddenly stopped working on my PC. I've tried reinstalling and restarting. The disc spins as though trying to connect but no luck with any location. Worked fine for more than 2 years. Any advice gratefully received.
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Multi device code not valid in iphone
I had a multi device subscription for a year and used from iPhone, iPad and Mac. I was prompted to renew it and I just attempted to use it in a new phone and get a message This ID is not valid for this device. Everything was working so well, I am very confused and frustrated right now. To clarify, I did not buy from the…
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KK Nayak Environment Sustainability
KK Nayak Environment Sustainability KK Nayak current designation is the General Manager, Environment, Sustainability – Corporate at Vedanta Ltd (Cairn Oil & Gas)KK Nayak KK Nayak current designation is the General Manager, Environment, Sustainability – Corporate at Vedanta Ltd (Cairn Oil & Gas)KK Nayak
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Subscription code
I got Freedom a while ago, but have now bought a new computer. I have a multi-device subscription but have only used it on 2 out of 3, I think. I can't find my subscription code and can therefore not activate my subscription on my computer. What should I do?
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Cancel subscription
Hi, how can i cancel my order for iphone subscription of 30€? I bought a new subscription code for 5 devices and I don't need the previous iphone subscription any more, but I can't seem to be able to cancel the iphone subscription. It ended 15.04.2018 already and I don't know how to activate the new code for my phone.…
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Chrome Browser
Do we need to add a VPN to Chrome's Proxy settings? Is F-Secure known for slowing down page loading in Chrome?
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SUBSCRIPTION
After a computer breakdown I tried to install freedom using my (still not expired) subscription code. When I pass the code it says that the code is not valid. How to solve this problem.
