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System configuration changed (when using 2 vpn's)
Since last update my Mac started to give this error message in every few minutes : The reason is that I am using the Freedome + Company's OpenVPN same time for a reason. Company VPN takes care of the internal connections and Freedome the rest. The system works like a charm, and have worked for a long time already. Only…
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freedome - dns problems
hello this is the first time when i am using freedome vpn and i have some problems with it. it seems that on whoer net i got my ip like this: 2a00:11c0:d:xx:x:x:x:xx and my internet provider is shows, i mean freedome vpn is not covering my entire conection. or maybe i am not doing something right. any sugestion please ?…
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android q
Just an fyi... App doesn't recognize that it's on wifi with android q.
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Stats not updating - is it working
Two days ago I bought a new subsciption to Freedome for my updated Windows 10 computer. I had used it about 3-4 years ago but not since. I updated my installation and started it up. I can see that it has changed my IP address but none of the statistics the Freedome lists - traffic protected, harmful sites blocked, tracking…
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Fresh Install on iMac but not connecting to the server
I installed a new copy of Freedome on iMac with OS 10.14.3, installed downloaded from F-secure. Initially, the installer program said that it couldn't load on my computer, but after a minute it loaded. When I run the program it comes up immediately with an error message: "Oops. Could not connect to the server. Check your…
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Clarification on logging policy
Dear All, My subscription is up for renewal soon and so far i am quite happy with the combined benefits of F secure system - SAFE and Freedome. My only question has been around logging policy. I was looking at a forum where they rate VPN's - Freedome scores well - but it does mention that Fsecure will store IP address logs…
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Freedome disrupts internet service when turned on.
Hi, my Freedome works great on my wireless devices, but with my desktops I cannot get any service at all until I turn Freedome off. I live in the US and have Optimum Online as my ISP. Its clear that the issue is not poor services from my ISP, its just that I'm quickly lose my connection to the internet on any desktop…
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Admin Permissions Needed
Recently, I am having trouble admin permissions with F-Secure Freedom. It did not act like before. But suddenly, it requires admin permissions to open. Whenever I try to access the software it left me three options: "Restart service", Send error report" and "close". I want get rid of this administrative permission from…
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Unable to enter activatin code after renewing
I got these instructions to activate Freedome that I got after renewing: * Open FREEDOME on your device. * Go to the menu and select subscription. * Enter subscription/account ID code I followed them exactly as indicated, but there appears to be no way of doing the final bullet. All that Freedome displays is a message that…
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Freedome Account ID
I’ve just signed up for f-secure TOtal and am trying to install Freedome on my iPhone. It’s askibg me for my Freedome Account ID which I cannot find anywhere!? I’ve looked on the confirmation email post purchase and also on the app. Can anyone help please?
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I try to activate Freedome
xxxx I want to activate my Frredome after I bought ut yesterday. This request is rejected. My code was not såvel, but I have a nummer: xxxx. Can you send me my activationcode, please. Alf Mæland, xxxx@xxx.xx EDIT: Removed PII
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Refund
I’ve unfortunately double ordered my subscription due to a technical error on my tablet I’m wanting to keep one subscription but have the other cancelled how do I do this? I am currently unable to use a phone is an email address available?
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I can't transfer my FREEDOME licence which I got from "Chip Adventskalender"
I got a free licence for one year for FREEDOME, and I'm really happy with it. But I had to reinstall my operating system, so I have to transfer my subscription, but when I enter the code it says: [See on Picture] Please help me, Leetsch this is the error message I get
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Amazon Prime is blocking content
They have disabled all prime videos until I disable the VPN connection. I contacted them and they said you can't stream with VPN connections. Netflix and Pureflix work fine, so it can't be a streaming issue. I asked them why they are blocking me and they just kept repeating the same thing. She added that "Amazon doesn't…
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My subscription does not work! Please activate the subscription or return my money APPLE ID xxxxxxxx
My subscription does not work! Please activate the subscription or return my money APPLE ID xxxxxxxxx@icloud.com
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why freedome does not recognize me as a customer that already is paying for services when I log in b
why freedome does not recognize me as a customer that already is paying for services when I log in but instead is trying to sell the same again?
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Slow Speed All Servers of Freedom on Android
Hi I and my friends using Freedom for Android networks ( 4G/3G/Wifi) But Freedom is very slow speed for download and web browser we test all servers , all servers for freedom app android is very slow connection and speed I think Freedom android use TCP 443 and this protocol is very slow but is good for Secure Please change…
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I need a code for testing Freedome
Hi, I have an iPhone with Freedome already installed, but the license expired 1-2 years ago. I had issues with the connection, but I want to give Freedome another chance, could I have a test code for 1-3 days to test it again?
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My home address now different from date contract made
My home address now different than on the date agreement made last week...how to correct the address ?
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New Device
I have a paid licence for 3 devices. One of those devices was replaced by a new one. When I log-in in the new device I get the message that "this account id is not valid for this device". I do not get the message to transfer a license. Please let me clearly understand what I need to be doing on a) the device that will be…
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Freedome VPN Network Cable Unplugged
Just recently my freedome vpn just stopped working, an error popped up saying that freedome could not connect to servers and it wouldn't allow me to turn on the vpn for my pc. I checked the network cables and it said that freedome network cable was unplugged and i can't seem to find a fix to try and get the vpn working…
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Going to visit Russia - all devices having FREEDOME - is it allowed
Hi, I'm going to tourist trip to Russia. All devices i have (wife's phone, my phone and my tablet) have FREEDOME installed and active all the time. Is that all right by Russian authorities?
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Freedome won't connect to a server
https://gyazo.com/508e986e38671600bdca3513232fedb3 Freedome worked fine about 2 days ago suddenly it start acting up and won't connect to anything.
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Freedom as spyware
My it support person in Finland claims that the only way someone may have entered my iPad is being an insider at F Secure and that I should turn off the vpn. Anyone in Estonia? I worked there as a diplomat ten years ago and experienced massive breaches, most probably by local intelligence who may still want to target me.
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My internet connection is very slow when freedome is working on iPad mini 4
Can somebody give me a solution? since a week or two my connection is very slow when freedome is on, no matter wich server i use. I live in Bangkok and use mostly the server in Singapore. it makes no difference using 4G or wifi, it is slowslowslow all the time.
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Freedome blocks godox.com
The header tells it all. I tired Hong Kong as a virtual location in addition to Finland, but that didn't help. I can access Godox if I turn Freedome off, or use a proxy. It's the same with Android and MacOS. Godox is a Chinese photography lighting equipment manufacturer.
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Freedome connection refuses to find server
I';ve been running freedome for years, and this week it no longer works on either W10 clients nor on the android phones. I've uninstalled, reinstalled dozens of times, but each and every time, the software on initialising, says "Oops I cant connect to the server", and thats as far as it goes. If I switch the phone to 4G,…
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Freedome connection
Hi There so I can see a few people are having issues with freedome connection. I too am having similar issues. Freedome wont connect but if I switch it off I can access the net. I am currently abroad but have my location set as UK. I have the most uptodate version as of 1st March I have cleared my browser history and…
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New subscription XXXXXXXXX
I placed order using my phone. I received confirmation letter. I downloaded to activate. I entered info to create account. But it never requested my subscription code. It was treating me like a trial user. I uninstalled to retry it. Did not work. How can I activate.
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Subscription code
Jag hittade inte Subscription coden .vart hittade jag den. MVH