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New breach detected.
Have an email re the title. It suggests that one of our email address's and a particular password has been breached. Can't find the combination of 'Email address/Password' in our Microsoft wallets or on our hardcopy password lists. Can I assume it is an old combination that we have possibly used but deleted in the past?…
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Import from KeePass 2.57 fails
Hello, I just wanted to setup my F-Secure Vault and import my password database from local KeePass 2.57. First: There is no Database → export → csv. It is just possible Via File→Export (see screenshot). The possible extensions are, CSV for KeePass 1.x and XML for KeePass 2.x. The fun part is with Vault, that only supports…
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Browsing Protection pop up won't go away!!
I have F-Secure installed and mostly it is great BUT: when I am browsing and do a Google search I keep getting a pop-up over the links that are offered, mostly saying things like "this site is highly trusted" or other messages. The problem is the pop-up covers up the actual link AND THEN NEVER GOES AWAY!!!! If I want to…
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F-Secure Total version 19.7 hangs in Mac OS 14.6.1 when opening
Hi, I have an active subscription from F-Secure's Freedome VPN that I successfully migrated to F-Secure Total a few weeks ago. I verified that my subscription is active until 3rd Nov 2024, so still a few months left before renewal. I also have successfully used the VPN feature of the new app but now the app suddenly…
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I know, I know, I know!!! Please stop it.......(Run out of subscription-reminds)
My subscription runs out the 2o september. That's a LOOOONNNG time to that date… Do you really need to remind me EVER*y single day - every single boot of the computer???
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Asking Guidance on Enhancing F-Secure Secure for Several Devices
Hello Everyone, Since I've been using F-Secure Safe, I'm happy with how well it functions generally. But now that I have more gadgets in my home than ever, I'm seeking for tips on how to get the most out of F-Secure Safe on all of them. I'm particularly curious about the best approaches for preserving security without…
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F-secure total VPN is stuck "Loading... Please wait."
This discussion was created from comments split from: F-secure total VPN is stuck "Loading... Please wait.".
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Intune Company portal reported as threat?
This evening the attached infection was reported. I assume this is a false detection?
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BandiView and F-Secure Total
The image viewer called Bandiview has this feature where it scans the images in the folder for stable diffusion tags. I'm getting some kind of incompatibility with this and F-Secure Total. When I open a folder with lots of tagged images, Bandiview starts reading image info, but where it should finish in under a second, it…
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Banking protection
when the bank website is opened , banking protection is active, there is green line around the perimeter of the screen and certain websites cannot be accessed. However using the link on the website and logging on to internet banking using a password, the fsecure banking protection goes away ie the green line goes away. Any…
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i renewed my security for a year last week
answer I get is that I am offline ? but my PC is online what do I do
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possible legal action against f secure for the use of ? on listings (waiting to be scanned)
I am unable to conatct F secure's technical support. Please forward this message to the. Also, can you confirm when it has been forwarded to them? I am very angry and even more so now. Having written this post once I am finding myself having to rewrite because it has been redirected. I'm not going to repat myself in full.…
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Ziggo Safe Online toont geen overzicht "Virussen en bedreigingen" meer
Over mijn probleem eerst contact gehad met Ziggo, die mij gewoon doorstuurden naar F-Secure. Ook het forum van Ziggo doen ze dit weer. Vorige week dus eerst telefonisch contact gehad met F-Secure over dit probleem. Hier wilde men (terecht) niet helpen, omdat je met Ziggo Safe Online ge klant van F-Secure bent. Bij Ziggo…
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Requesting Guidance on Enhancing F-Secure SAFE Configurations for Optimal Security
Hello Everyone 🤗, After using F-Secure SAFE to earn a time, I'm quite pleased with both its features and general functionality. But since I'm generally concerned about security, I'm constantly seeking for methods to improve and maximise my online safety. I'm contacting you today because I'd appreciate any guidance on…
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The F-Secure extension freezes Firefox in MacOS
Very frequently, Firefox hangs, whatever the URL queried. This happens whether no Firefox extension installed. When the following extension is installed: https://download.sp.f-secure.com/firefox-extension-install/prod/browsing-protection.firefoxextension.xpi this extension disappears (crashes ?) after some time, so Firefox…
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Potential malware. How to remove?
I run virus check and it identified following: SPR/Agent.d1044c I:\$RECYCLE.BIN\S-1-5-21-2707355596-3681721762-2294279027-1001\$RRA2Z2K.exe - Ohitettu I cannot remove it as it is in the old windows system recycle bin. How to remove it?
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application list on App Control (Family Rule) is not complete
I have activated app control on my kid's Android device, but some application installed on this Android is not listed on app control and also there some applications that already uninstall but still listed on pp control. Is there a workaround to manually force an update to the app list so every installed application is…
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Häufige Verbindungsblockade an iPhones
Warum geht die VPN-Verbindung an unseren iPhones (iPone8 und iPhone11) ständig auf offline (Anzeige unter Einstellungen: VPN ist grau). In diesem Zustand findet keine Kommunikation außen (Daten senden und Daten empfangen) mehr statt. Erst wenn man - MANUELL - deen VPN-Button unter Einstellungen am iPone wieder aktiviert…
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F-Secure updates for branded partner version
Hi! I have purchased your product from you partner DNA in Finland. I'm using Mac and noticed that there is newer version 19.7 made publicly available, but seems that using you application through partner I'm not receiving that upgrade? Am I stuck with 19.5 version?
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How much does it cost to add licenses to existing account
Hello F-Secure. I am testing F-Secure Total for Smartson since 2024-06-21. Right now I am a customer to Bitdefender and soon need to renew my family account. I will get 50% of the renewal cost, because I'm an old customer. Before Bitdefender I was using F-Secure and my question is: If you can give me a good offer to add…
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Contact Support
Hi, i try to contact support contact by phone or with chat since two days but no one is available. How to do? There is no email or other way to contact them? Thank you
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My laptop is very slow after installing F-Secure Total
My laptop is very slow after installing F-Secure Total Wondering if there's any trick to make it faster.
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"You cannot select a profile that is already in use on this device."
F-Secure is asking me to log into my device. I only have one user on my machine yet wen I log in, "My device" is greyed out, there is "My child's device" is the only acceptable option and there is a warning: You cannot select a profile that is already in use on this device. This error makes no sense. Can anyone help?
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How could McAffee sneak in and pop up saying it checked a site?
Obviously McAffee had contaminated my computer from a site I have visited. My question is how this can happen. Yesterday it proudly announced that it hade checked a site I had opened and I thought I had erased anything McAffeean. So I searched all programs and I found them hidden under a name that contained McAffee but…
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Malware analysis
So it flagged a file for virus which i believe was false positive so i submitted it for analysis like days back?almost going to be a week.does anyone even respond to our sent files?
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Changing profile from child to normal family member
I shared one F-secure license with my child years ago and selected child profile for him, but since he's not a child anymore, I'd like to change his profile to normal profile. I can't find any place where to change his "status". When I try to share a new unused licence with him, app just says that he is already a member of…
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F-Secure clashes with game (What remains of edith finch)
Hi, hopefully someone relevant can see this here. It's the only option I found on how to report issues aside from a phone call. F-Secure prevents the start of the game "What remains of edith finch", and apparently has done so for years. After starting the game, all it does is produce an error message. The issue is fixed by…
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F-Secure TOTAL password browser extension needs to be reconfigured every time I open my PC.
I am running Window 10. I have set up password vault and I'd like to use it to hold my passwords. I also want for everything to autofill. However, it is very annoying to use as every time I open my PC I need to open the F-Secure app, copy the code for the browser extension, paste the code on the extension and then it…
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Avbryta prenumerationen
Mitt abonnemang gäller till 24 augusti men jag har redan betalat för två år till men den betalningen vill jag avbryta nu fungerar inte F-Secure Total på min dator. Jag var tvungen att avinstallera den efter att jag gjort betalningen F-Secure blockerade min åtkomst på nätet när jag plockade bort programmet kunde jag surfa…
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Hur laddar jag ner F-Secure Total till min windows 10 pro
Jag var tvungen att ta bort appen F- Secure från min Windows 10 för den gjorde så jag inte kom ut på internet längre när jag starta upp datorn på morgonen nu kan jag inte ladda ner den till min dator längre fast jag betalade för två år till i går ?