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F-Secure did not inform me that I wasn't protected...
I have a 2012 Mac Pro that seems unable to update beyond the Catalina (OS 10.15.7). My subscription renewal was due on 4/12/2024, so as usual I renewed early to protect myself and the other two family licensees. Their newer computers automatically updated, but mine continued to show the 'Subscription Expired' details (red…
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Security Cloud not connected?
After restarting the computer, Security Cloud won't connect. Why?
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Banking protection blocking many webpages
Hi, The banking protection is blocking to many webpages for me including news websites like the guardian where I have to allow each individual article page. Is there a way to allow at domain level? Thanks
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F-Secure stops Apple Smart Phone connection between iPhone 15 and Audi A3 2017
What to do to get iPhone 15 + F-Secure and Apple Smart Phone connected? iPhone 8 and iPhone Xs + F-Secure work well, but not iPhone 15. iPhone 15 works in my Audi without F-Secure. . Mitä asetuksia minun on muutettava F-Securessa voidakseni saada sen toimimaan?
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Battery drain
Hi there, ever since i recently bought a new phone and (re) installed f-secure the app has been draining the battery of my iphone 15: over 71 hours of background activity over the last ten days.. I am on ios 18.1.1 and f-secure v. 24.11.304703. Can you pls help? Thx! Jelmer
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Firewall, ID Protection, VPN and Banking Protection
HI First of all... I've been using Fsecure (first SAFE, now Internet Security) for over 8 years and I'm very happy. Keep it up. For years, zero problems or anything on my computer (sometimes it scans with other tools and cleanly). However, I have questions Why doesn't Fsecure have a Firewall? Each of your competitors like…
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iPhone app drains the battery
Hi, After the recent update of the F-secure app, the power consumption on my iphone has increased substancially. Yesterday alone the app was taking 95% of the battery. Something wrong with the new app version?
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windows 10
hy everybody ! windows 10 support will soon end next year 2025. in case you cannot switch to windows 11, you will no longer receive windows safety updates. my question is about this new situation : if I do not receive safety updates, what will be the risk ? And, F-SECURE protection, in that case, would it be sufficient ?…
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F-Secure Discontinuing DeepGuard, Protections to be Replaced by Avira Technologies
There is a rumor that DeepGuard and other protections are being discontinued and being replaced with Avira technologies. Is this true? What are the EXACT changes in protection features that are expected beginning with version 19.9 forward?
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F-Secure Update Causing Blank White Bright Screen & Game Crashes
Hi everyone, I’m having serious issues with F-Secure on my PC. Ever since it auto updated and forced a restart, I have been getting blank white bright screen, and now all my Unreal Engine games are corrupted. I can not open or close F-Secure, and it’s also causing blank screen in other games, especially Last of Us and The…
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And here, we go again - no Capricorn-updates.
Again no updates.
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Windows defender found trojan that f secure weren't able to detect
hello, I did a few virus checks with f Secure, and the result was no threats. When I did a comprehensive scan with windows defender, it found a trojan virus. How is it possible that f secure did not find the trojan in question but defender did?
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Could it be that F-Secure is killing arm-none-eabi-g++ with signal 9 (SIGKILL)
hello, I try to run a crosscospiler called arm-none-eabi-g++. But it is consequently killed by a signal 9 (SIGKILL) on my Macbook Pro M3. In the console I find the line below. Which makes me believe that F-Secure is actually inspecting the activated compiler. But I am not sure how to interpret this line of console log. Can…
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Security application not found
Hello. After my F-secure total updated itself to version 19.6 browser extensions in Firefox and Edge stopped working. Extensions seem to have version 5.7.21. I have re-installed extensions but still they do not work. What should I try next?
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Problems with Total 19.6
I am on my kids Win 10 PC as admin user. Total was recently updated to 19.6 Now the main sreen looks like this The Minimize and Close buttons are outside the screen. How do it close it? Notice that the password vault is greyed out. How do I access my stored passwords? No problem before 19.6 I understand that my passwords…
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Device performance slows down during updates and update checks
Hello, I noticed a few topics from the last 1-2 years on this forum by people asking why their computers are lagging or slowing down while updates are being handled in F-Secure. None of these threads have been answered by a Moderator, Community Manager or anyone from F-Secure. At the same time, the threads are closed, even…
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AGAIN, no Capricorn-updates for a day - now soon two days!! AND STILL NOT FIXED
Please, fix it! Why did you change to Capricorn? Not good…
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Can F-secure for Mac detect malware?
I have purhaced F-secure for my Mac. Is F-secure actually good for Macs? Can it detect malware?
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Ram usage increased tremendously
After the 19.6 update the ram usage has risen to over 300 mb. It used to be under 100 mb before.
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How can I update F-Secure Antivirus manually?
Hello! My program seems not updating itself. How can I update F-Secure Antivirus manually? Thank you for your help!
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Hi, Are my Tapo CCTV Cameras covered by connectivity protection. both are being constantly disrupted
Tapo Cameras, are thery coveredd by device protection
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F-Secure window keeps popping up continuously in Mac Sonoma 14.6.1. Why?
I uninstalled and reinstalled F-Secure but it actually made it worse (repop every 10 seconds or so). It's uninstalled now. I have no VPN protection.
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Why F-Secure app on macOS keeps popping up
Dear F-secure team, The VPN keeps popping up every couple of minutes. FYI, I have already tried the following suggestion : https://community.f-secure.com/en/discussion/127231/why-f-secure-app-on-macos-keeps-popping-up I did generate a detailed diagnostics report. It has been submitted. Moreover, concerning the version of…
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App not active
I have a subscription for F-Secure Total with seven licenses. Some of the secured devices have not been protected for some weeks. I've managed to reconnect all of them, but one refuses to open your app. The computer is an iMac running Mac OS Sonoma v.14.6.1. Without the ability to open this app, we can't activate the…
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F-secure window keeps popping up after upgrade to MacOS 15
Seems that after the upgrade the F-secure app-window keeps popping up in every few minutes. "Fortunately" there is no way of turning the application off, I don't know why. So, the only solution I could find was to uninstall the software and not use it anymore. Based on google search, this has occurred before. Then it was…
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F-Secure Total window on MacOS Sonoma 14.6.1 keeps popping up and stealing focus
About an hour ago, I received a notification that F-Secure Total was updated to the latest version 19.8 (63352). Ever since, F-Secure Total's main window keeps popping up endlessly no matter how many times I try to close the window or choose "Quit F-Secure". What's worse, it steals the focus from my existing applications.…
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Endless "An error occured in f-secure, need to reboot" prompt in f-secure total.
One of the pc's is constantly prompting for reboot after a while. When you do, it is a matter of minutes an the f-secure asks for reboot again. BTW: The error message is my translation of the German "Bei F-Secure ist ein Fehler aufgetreten, und es ist ein Geräteneustart erforderlich"
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Email Language is wrong
Whenever I get emails from F-Secure they’re in a language I don’t understand Where can I change this?
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problam to start f scure
Hi it is 2 weeks that I have lost my connection to F Scure . when ever I want to start it comes to check internet connection which my laptop is conneted to wifi !!! I have internet connection and can surf and connect to all other progam and all site I need. I have checked my connection to internet and it seems ok. but…
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How to call F-Secure Support? What is the phone number?
Hi, I was wanting to try the "Call support" feature as I've only used the "Live text chat" before. However, I can't find the phone number to call? I'm looking at this: https://www.f-secure.com/en/support#contactsupport Any help would be appreciated!
