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Latest F-Secure BSOD on Windows 11 24H2
I have been running the Ziggo-branded version of F-Secure for years without issues. Suddenly around April 9th my computer started getting BSOD with error BAD_POOL_CALLER 0xC2. It just wouldn't stay up for more than an hour. Looking into the memory dump file I could see that the error was often in tcpip.sys and ndis.sys…
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Full scan keeps getting stuck at 99%
Hi, Full scan keeps getting stuck at 99%. What could be done?
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Update fails
Hi there, since a few weeks (i guess) the update of the device protection fails. I uninstalled f-secure with the removal tool, restarted the computer and reinstalled f-secure. The same error. I add the most recent fs_diag report. Please help. Thanks in advance. Daniel Edit: PII removed
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Setting scam protection-->sms protection in iOS 18.4 /F-Secure 25.3.311400
Trying to setup the SMS protection(Beta), did not find the "Message Filtering" option,how to proceed ? This should be in the English Forum,sorry
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Has anyone else encountered problems with msys programs?
After the latest upgrade to F-Secure, I have had a probelm with programs I install with Cygwin or Scoop. The programs work fine and F-Secure doesn't care as long as they do not stumble on some error or another. Typically it is user error, such as wrong input. Every time such a program fails, F-Secure attempts to quarantee…
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Inter i5 Mac - Sequoia 15.4 - Libre Office very bad perfomance
Hi, It seems that F-Secure Total v. 25.3 (64654) on Mac is totally ruining performance for Libre Office v. 25.2.2.2. When I temporarily disable scanning on Total, performance is ok. When scanning is back performance degrades heavily: e.g. selecting text box in Impress takes 3..4 secods, same for simply changing the slide…
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safe browsing hat den download einer App nicht zugelassen,BMW Drivers guide
was kann man machen
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Central Dashboard Internet Security for all Devices
Dear f secure community, as I haven't found any answer to my question with searches within the Internet or the f secure community, I'm trying my luck with an own question :) Use Case: I have an Internet Security Subscription for five devices, from which 4 are in use. Now one of these devices - my mother's PC - found a…
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Tor browser has been blocked
My Tor browser has been blocked since I updated it a few minutes ago. The new version is 14.0.9 for Windows. This is what happened: Drop.Win64.MemMapSelf.117314
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Has "turn off" been moved again ?
Using F-Secure version 25.2 and I am trying to temporarily turn F-Secure off to see if it the cause of a problem I am having with a shopping website (can't complete checkout). I've searched the internet for "How to turn F-Secure off" but the only comments I can find (from 2023) refer to an option in "Help and Support" that…
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update fehlgeschlagen
das update für Geräteschutz funktioniert nicht: "Fehlgeschlagen"
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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F-secure does not support Windows 10 LTSC version 1809
I think F-secure should support Windows 10 LTSC version 1809, because many companies use it, and it has an end-of-life date in 2029. But now we have to use another antivirus program.
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Current update of F-Secure causes problems with udp communication
Hi, i use a VR Headset Meta Quest Pro with steam as PCVR, with streamer steamlink, trying to play VRChat with Face- and Eyetracking via VRCFT software. Communication between the affected modules runs between udp-port 9015/9016 and 9000/9001. But with an update of F-Secure about one or two weeks ago, FT/ET no longer works…
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Utdaterte virusdefinisjoner
F-Secret har blokkert i-nett pga utdaterte virusdefinisjoner. Hva gjør jeg?
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F-Secure keeps downloading the same update over and over again
My F-Secure has downloaded the same "Device Protection 1.0.2502.5119" update for a few weeks now. If I try to check for new updates, it always just downloads the same update. Why?
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Es erscheint immer wieder die Meldung das ein Neustart erforderlich ist
Seit Montag 24.04.25 erschein immer wieder kurz nach dem Start die Meldung "Bei F-Secure ist ein Fehler aufgetreten, und es ist ein Neustart erforderlich, damit der Schutz funktioniert." Keine weiteren Angeben. Die meldung erschein nach jedem Neustart erneut. Ich habe bereits F-Secure deinstalliert und über "MyF-Secure"…
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Full scan stuck at 99% v25.2 (6.0.1641.0)
Hello, I'm having an issue with the Full scan pausing at 11% then getting stuck at 99%. I previously contacted support who asked me to uninstall and reinstall F-Secure Total (and if needed use the uninstall tool). It had worked on one PC, but now that I've installed Internet Security (I have two licenses) on another…
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It says my Server Cloud is Disconnected, how do I reconnect it?
My subscription is valid, but says I am not protected. Everytime I click to Update it shows failed and the Server Cloud is Disconnected. I cannot find in the help section how to reconnect the Server Cloud. Can someone kindly tell me what I need to do? Thank you.
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Problem with update Device Protection
The device protection update has been hanging around for a few days. I have reinstalled the f secure program and there is still this problem. In windows settings the f secure program is not detected, only windows defender. Manual scanning with the program is also not possible, it appears that the engine update is in…
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Add an existing device
My smart Tv got protected with F-secure before but I can't add it now. What should I do to add it again?
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Firewall, ID Protection, VPN and Banking Protection
This discussion was created from comments split from: Firewall, ID Protection, VPN and Banking Protection.
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Geräteneustart erforderlich
hallo, heute nacht kam es zu der aufforderung " ", inzwischen habe ich 3 mal neugestartet und bekomme die meldung immer wieder erneut. unter updates habe ich gesehen, dass "Device Protection" fehlschlägt. was soll ich tun?
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Continued pop up indicating "AMSI detected harmful content Reason: LNK/Dldr.Agent.VPLZ"
Hello, My F-secure software continually reports (every 5 minutes or so) the following message in the Windows notification area: "AMSI detected harmful content Reason: LNK/Dldr.Agent.VPLZ" I have run a full scan and nothing was found. I also ran multiple antimalware and antivirus software programs, and nothing has been…
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Mullvad Browser blocked by v25.2
Hello, I've tried submitting the file twice and adding the information that could be helpful, but it never finishes uploading to F-Secure. Previously Mullvad Browser would run with F-Secure versions 19. at least as far as I remember. Now it is being quarantined by F-Secure as Drop.Win64.MemMapSelf.9214…
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About v25.2 issuses?
1.After DeepGuard was removed from the program revision, the use of scanning and targeting reports is too simple From version 19.8 to version 25.2, the system has been greatly simplified, but there are too many scanning reports, which makes people feel uneasy, especially the "unscanned items" results cannot be seen 2.Is…
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F-Secure 25.2 Error after updating to the latest version
Hello! Yesterday My F-Secure Internet Security was upgraded to the latest 25.2 version. After the update it keeps getting error messages as shown in the attached picture. "An error has been encountered and the device needs to be restarted". If I restart my PC everything seems to be okay for ~20-25 mins, but after that, the…
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DeepGuard breaks Elder Scrolls Online after the 24H2 update
After the Windows 11 24H2 update, when I tried to play the Elder Scrolls Online game, I was unable to do anything with my character. Neither keyboard nor mouse movements had any effect; in fact, I had to resort to Task Manager to return to the desktop. That was several weeks ago, and I was able to recover by rolling back…
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V25.2 simplified update information
Hello, I'm just wondering, with the updates being simplified into one entry, is F-Secure still using, updating OneClient, Capricorn, Hydra, and Virgo? Or, have those, some of those components been removed? It can be hard to truly know what is, was being updated without that information we were previously used to seeing.…
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DeepGuard blocks python and related processes like conda/pip
Hi, I am running MacOS 15.3.1 with F-Secure "Cassiopeia update 2025-02-28_fw", and for a long time (over a year) I have had many problems with DeepGuard and python. DeepGuard tends to block pip/conda installations (especially if done in a virtual environment) and often blocks jupyter-related processes as well (the most…
