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System Tray Icon Notifications
Hello :) I was wondering why the system tray icon doesn't alert me when one or two of my shields are off, or change color to remind me of that? Is there a setting I'm not seeing? Sometimes I disable Virus Protection and Deepguard when I'm running my CAD software (even though I have it in Excluded) just to be sure it's not…
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Annoying "Safe Online Shop Banner"
Hi - whenever I open a Shopping site I get an annoying banner now (s. screenshot in German). Fun fact: It even opens when I open the F-Secure site - so the database isn't even correct. How can I disable this popup please? It's neither in Notifications nor in "browser security" and not in the extension-settings Thanks a lot.
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Search result mark not appeared for Chrome and Edge
The safe mark for search result stop appearing. Only Firefox showing the result for all link. Bugs?
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Why can I no longer browse the internet when I turn the VPN on
Since the start of this week I have noticed that I can no longer surf the web or use apps on iOS 16.6 when I turn the VPN on. I have tried changing protocol, location and switched between wifi and mobile data.
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Why F-Secure app on macOS keeps popping up
F-secure app 19.3 on macOS 12.6.9 keeps popping up every few minutes. Critical task flashes and goes away. "Subscription is expiring" task is displayed (it's not, still have over 100 days left). Nowhere to disable this behaviour. How to prevent this? uninstall whole thing?
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Hallo, bei der Installation von F-Secure Total kommt immer der Fehler "etwas ist schiefgelaufen".
Ich habe drei Lizensen erworben und eine erfolgreich auf meinem Laptop installiert, aber auf dem PC meines Sohnes erhalte ich immer die obige Fehlermeldung. Dort habe ich zuvor nach Auffordertung mit einem Deinstallationsprogramm die alte Version "F-Secure Internet Security" gelöscht. Die Windows-Updates sind auch alle…
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What category is blocking internet access for my child?
We just installed F-Secure Total on all our computers. My is sometimes having trouble playing some games or visiting some websites. I don't know which content filtering category that is blocking internet access for him. The game/website works if I disable content filtering for him, but I don't want to have it all off.…
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F-Secure plugin for Chrome does not open Google sponsored pages (www.googleadservices.com)
F-Secure has started to block any sponsored listing on Google Chrome. The only work around is to disable the F-Secure extension. I would like to know if there is some way to keep the extension operational and allow the sponsored listings through.
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JokerSpy samples submitted a week ago but not processed
Hi, I often send malware samples that F-Secure does not detect via the SAS page. About a week ago, I sent some JokerSpy samples (https://www.bitdefender.com/blog/labs/fragments-of-cross-platform-backdoor-hint-at-larger-mac-os-attack/) that F-Secure missed, with the submission number xxxxxxxx. These samples remain…
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F-Secure extremely slow scanning on Android phone
I used to have F-Secure installed on my phone. Then I uninstalled it and tried another product for a while. Now I reinstalled it and it is much slower than it used to be. When I previously used it, it started to scan automatically when I rebooted my phone. It took a few minutes. Now, ever since the reinstall it takes about…
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F-Secure , Android, I keep signed off against my knowledgeable and will
Version = 20.0.0022681 Android 13 and newest Android security update. My user keeps signed off on a regular basis (daily/ every second day). This seems to have started after the newest update. By the looks of it happens around the same time when there used to be automatic scan. During the night/early in the morning/late in…
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Safe Browsing Trusted website pop-up notifications
On one of our desktop PCs my wife is getting a Safe Browsing Trusted website pop-up EVERY SINGLE TIME she changes webpages. This is intensely annoying as she does a lot of work on eBay. I have added eBay.co.uk to the Trusted Exceptions list but it still happens. To stop it I have had to turn OFF the Trusted Shopping…
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Critical Security Issue on MacOS still exists
Dear F-Secure, One year before I reported a security issue which still exists in the newest versions on MacOS. The fact is that F-Secure does not scan files that are synced with my Sync-Tool (a tool similar to Dropbox). What I am asking for is analysing the situation from F-Secures viewpoint and not fingerpointing to the…
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TR/W64.AGENT
F-Secure has blocked my VectorWorks2015 plug-in design programm because of the virus. Can this program file be cleaned and removed from the block? I have no way to get it downloaded again, because it was originally delivered to me through a download-link, and the firm that delivered the software to me will not support me.…
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FS Total Security vs. MB Antimalware: real time protection/compatibility
hi, few days ago i performed a clean instal of Win11 Pro on my two machines using Rufus (unsupported Hardware). Currently im running F-Secure Total Security on both machines. Now i'd like to instal Malwarebytes Antimalware and use its Real Time Protection. Is it possible to run F-Secure *AND* Malwarebytes Antimalware with…
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Bug Report: Microsoft Edge Update Breaks F-Secure Browser Extension
The recent Microsoft update of Edge to: Version 144.0.3719.82 (Official build) (64-bit) breaks the F-Secure browser extension (and other software publisher extensions - so not just limited to F-Secure; being widely reported online).
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Interactive mode
So I decided to try again F-Secure (I was a long time Client Security user) - only to find there's no option to choose what action should be done in case of detection. So basically, my favorite AV product transformed in something like Windows Security, deleting files and blocking access, with less or no consent. Maybe…
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AMSI detected harmful content Reason: TR/W64.agent
Hi, My F-secure software continually reports (every 2 minutes or so) the following message in the Windows notification area: "AMSI detected harmful content Reason: TR/W64.agent" Pointing to application Powershell.exe" How can I find out what is causing this notification? I logged a ticket with customer support and shared…
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Keep being asked for a restart
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F-Secure total and windows 11 2025-12 security update
"Does F-Secure Total block the Windows 11 December 2025 update (2025-12 security update, KB5072033)? I have already tried every possible fix except for uninstalling F-Secure. Someone on an internet forum suggested that F-Secure is blocking this Windows update. Does anyone have any ideas on how to fix this?
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Disable FSecure.
How do I temporarily disable for a system restore in Windows 11…Please?
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Double Services??
I installed F-Secure (via KPN Veilig) and now the above rules are in my services. One is active and one is not. Can someone tell me what the difference is between these two? And why the first one is not active?
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Why am I getting this message?
I have renewed my FSecure subscription but I still get the page that says: your trial period has ended Buy. Can anybody help me please..
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windows security is telling me I have 5 viruses
WIN10 Zues trojan and some other stuff before I installed and it cannot tun a scan. It tells me to reboot but that doesnt fix it
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When I try to install .NET Desktop Runtime for x64, the prompt says Out of storage space. I can't fi
When I try to install .NET Desktop Runtime for x64, the prompt says Out of storage space. But I don't know how to add storage apace or delete some files while all files seem important. How to enable this installation to be made to Disk D, instead of Disk C, that is done automatically?
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Updating produces conflickting information about the status of the database
What should I do when I get this info after updating ?
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create bootdevice
I have a laptop and a desktopcomputer. On both devices F-secure is installed Since yesterday my desktopcomputer has troubles and the systemtray is unreachabele and starting software from the startmenu also doesn't work. To be sure the desktopcomputer is not infected, I want to create a boot-USB on my laptop. With this USB…
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Betterbird mail blocked by DeepGuard
Recently Betterbird mail is blocked by DeepGuard when I try to open it. Up to a few weeks ago there was no interference by DeepGuard. Is there a threat suspected to be caused by Betterbird and should I stop using the software?
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Activating F-Secure Total on a smart phone
Could someone provide a link or instructions on how to activate my F-Secure Total protection software on my Android smartphone? Cheers, JMJ
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Enable Touch-ID
Whenever Deep Guard or some other part of F-Secure needs my confirmation, it asks for my password without providing me the option to confirm via Touch-ID (which is kinda annoying given I have a long password). Like a year ago I assumed it may just not be there yet as a feature but now I was asking myself, if I just somehow…
