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Threat descriptions and removal/elimination instructions
Are the threat descriptions and removal/elimination instructions on the F-Secure website https://www.f-secure.com/v-descs/index.shtml up-to-date and do they apply to all supported software and device platforms (win, mac, android, iOS). For example, no descriptions are found when searching for "Anatsa" and "Teabot"?
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A beginners fear of Android malware
This could be a stupid question and I am most likely over reacting, but as it worries me and people say "there are no stupid questions", here we go. I am worried about a possible infection concerning an Android device. I used this Samsung Galaxy A52s, last March I switched to a newer model and it has been idling since…
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Will F-Secure ever change to a traditional UI?
Hello :) I'm wondering if F-Secure will ever change the cartoon images for a more traditional "professional" look? And I do get the idea of not being like other AV's "traditional" look, but do you ever think it's kind of a turn off for people who may otherwise consider using F-Secure? I also know if you collapse the top…
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Continuously demanding a device restart (v25.6)
This week F-Secure Device Protection has continuously stopped working just a few minutes after start on my Win10 machine (all latest updates installed)., demanding a restart. To no surprise - a restart does not help. Have FSdiag files ready for inspection, but nowhere to send them. Please let me know where to upload them…
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F-secure critical error. asks to restart.
This is becoming a rather annoying recurring error. Every 5 minutes (or 2 hours if I chose so) the F-secure app asks to restart because of a critical error. The critical error suggests there is a conflict with another program, but the program listed is F-secure. So is the antivirus fighting itself? I've tried restarts.…
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Again Device Protection Update error
Hello, I have been using F-Secure for many years. But lately the product has only been causing problems. Again and again I have to uninstall F-Secure because the Device Protection cannot be updated. Once I have completed the uninstallation and reinstallation, it works again for a while. Can someone explain to me what this…
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Endpoint Protection Service
I have a process using most of my cpu called Endpoint Security Service It resides inside the F-secure folder I cannot stop it or delete the .exe file. Its icon is a red basdge outline (so not a usual F-secure icon) Id it really part of F-secure, or have I been infected? If part of F-secure how can I stop it using all of my…
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F-Secure keeps downloading the same update over and over again
My F-Secure has downloaded the same "Device Protection 1.0.2502.5119" update for a few weeks now. If I try to check for new updates, it always just downloads the same update. Why?
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F-Secure sometimes deactivated?
Without any upgrading of the program. Why? To enable it again, I need to restart the computer. No other ways to enable F-secure. No access to the Security-page on the Windows 10-computer. No virus - no malware - I think… A full scanning gave nothing. And the program gives no warning.
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F secure safe
f secure safe Safe wifi is now not safe Im connct to a wifi router brand soja link It wahs safe to connct to it last night Now safe says you are connct to a unsafe network
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My home network. The WLAN connection is recognised as not secure.
iOS 18.2 installed. Restarted router. Restarted IPhone. Always the announcement the WLAN connection is not secure. This issue finished during the day. Hope it will be fixed now
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New breach detected.
Have an email re the title. It suggests that one of our email address's and a particular password has been breached. Can't find the combination of 'Email address/Password' in our Microsoft wallets or on our hardcopy password lists. Can I assume it is an old combination that we have possibly used but deleted in the past?…
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Import from KeePass 2.57 fails
Hello, I just wanted to setup my F-Secure Vault and import my password database from local KeePass 2.57. First: There is no Database → export → csv. It is just possible Via File→Export (see screenshot). The possible extensions are, CSV for KeePass 1.x and XML for KeePass 2.x. The fun part is with Vault, that only supports…
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Browsing Protection pop up won't go away!!
I have F-Secure installed and mostly it is great BUT: when I am browsing and do a Google search I keep getting a pop-up over the links that are offered, mostly saying things like "this site is highly trusted" or other messages. The problem is the pop-up covers up the actual link AND THEN NEVER GOES AWAY!!!! If I want to…
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Please bring back the dog and the white man for the main screen
Hi, after updating 19.5 the main screen of f-secure is a black man drinking coffee. Before that there was a dog with a white man, now they are at "device protection". Please don't change this. F-Secure is a Finnish company, not an American one, so we don't need here the "black lives matter" ideology. It is a security…
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support arm processors for windows 11 Microsoft Surface Pro 11
Hi, It seems you aren't still supporting ARM processors under Windows 11. We are in 2024 and many people already asked for this when Surface Pro 9 was commercialized. I have now a Microsoft Surface Pro 11 and was surprised nothing has changed. Are you planning to support ARM processors in the near future ? You support them…
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Changing my order
Hi! How can I renew my TOTAL order but change the amount of divaces 5 to 1?
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Repeated requests to add sites
I typically have multiple sites open when I do my finances(bank, brokerage, HSA VENDOR, yahoo finance, etc). I get the banking open message continually. I add sites when requested but the warnings don’t stop Why?
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F-Secure Total complete manual
Question: Can anyone tell me how I can create a complete user manual for "F-Secure Total" as a PDF file?
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HTML code is visible in polish translation on iOS
I would like to report that there is a mistake in Safari extension plugin settings. Part of HTML hyperlink is visible. Version 23.0.301700 on iOS - polish translation You can see this mistake below.
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Banking protection stopped working?
Banking protection was working fine, but today I no longer get the green border appear on any secure site in any Chrome, Firefox, Edge browser. Removed and added the extension back again, rebooted pc, but has not helped.
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New version of F Secure no longer supported for my device
Hi, my device is no longer supported for the new F Secure app. Sony XZ1 Compact with Android 9. So that means, a paid subscriber is locked out from using the paid service for no reason? If thats the case, this will be my last subscription. Especially that I can no longer use the password manager is extremely annoying.
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F-Secure ID Protection after subscription ends
Hi, as an F-Secure Total subscriber, I was wondering what happens to my access to ID Protection, and more importantly access to my password vault, once the Total subscription ends and is not renewed. Will I still be able to access the vault as before? Which functionalities will I lose? And is there anything I should do…
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Banking Protection not working for Barclays.co.uk
Since the weekend banking protection has not been working for the Barclays.co.uk website. I used the 'submit a sample' to report the problem, and I am now finding that Banking Protection does enable when navigating to www.barclays.co.uk, but clicking the login for online banking takes you to bank.barclays.co.uk and…
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the new f-secure vpn
There is no option to quit the app like the old one. To quit you have to use task processing.
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Re-enable You are protected panel
Hello, When I ticked the two arrows to the right to minimize the top panel of the UI (nice feature) I can't get it to re-open to the original panel (2nd image/link). If I tick the arrows, it just seems to advance, refresh back to itself. The only way to get those arrows to be active again, is to close out of the app and…
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https://www.paypal.com/
Is the url in the title categorized as bank or not(wakes up banking protection).Url Samples sent to lab many times no answer given..Maybe community moderators are luckier than customers in queries ??
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Nice color scheme
Hello :) Just a little feedback regarding Total. I just wanted to mention that in dark mode on my 2 notebooks, the colors are very nice and pleasant to look at. The blacks, charcoal greys, the blues, the green checkmarks, and the white text are nice clean looking and are easy to read. On my desktop with a poorer resolution…
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And... YET AGAIN, no Capricorn-updates!! STILL NOT fixed
It didn't last long, before it went back to just the same as last weekend... If Capricorn isn't necessary, why don't you simply remove it?
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AGAIN! Since yesterday, no Capricorn-updates!
When does this be better? Never?
