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Why can I no longer browse the internet when I turn the VPN on
Since the start of this week I have noticed that I can no longer surf the web or use apps on iOS 16.6 when I turn the VPN on. I have tried changing protocol, location and switched between wifi and mobile data.
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Total Password vault inaccessible
Hi, as of a few days ago I lost access to my password vault - trying to access it gives me an error and a suggestion to reboot or restart the application on windows. Restarting has no effect, still same error (tried numerous times). No idea on how to just restart the application, but can't see why this should have a…
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Freedome makes me restart the program att every start
I have to type password to start Freedome
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kombinera min mans och mitt abonnemang?
Borde bli mycket förmånligare om vi har gemensamt abonnemang. Men hur göra? Mitt går ut om några dagar, min mans betydligt senare? Minns inte vilken typs abonnemang han resp. jag har. mvh m
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Exit group
How do I come out of group on expired subscription to accept invitation to join new subscription. Mine expired today and won't let me log in. Many thanks Marianne
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Virus is not removed
This discussion was created from comments split from: freedome and tv4play.
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2. Benutzer
ich habe eine FS-AntiVirus Lizenz die noch 1-3/4Jahre läuft. Jetzt wurde ich aufgefordert auf Total umzustellen. Das hätte angeblich keine Nachteile. Leider ist das nicht so. Meine Frau und ich haben jeweils eigene Benutzerkonten in Windows. Mit dem neu angelegten FStotal-Benutzer kann ich mich nur auf einem Windowskonto…
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Abonnemanget gått ut
Hej ! Har F-Secure Total via Bredband 2 och betalar via autogiro varje månad. Ändå får jag beskedet att mitt abonnemang gått ut och att jag måste förnya det då jag försöker logga in. Hur gör jag ??
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Too many notifications from F-Secure Total
Dear F-Secure Team, I recently upgraded from Anti-Virus to F-Secure Total 19.1. I deactivated some features like Webscan, VPN, Safe Browsing etc. because I don't want to use them. After the first time I start F-Secure or a new Browser I get a notification that some important features are deactivated. I checked the box…
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Switching from old F-Secure AV to new F-Secure Subscription gets lost
Hi, when i upgrade from F-Secure (dicontinued) to F-Secure from the Link, the subscription ist running out at 25.10.2023 although the original subscrition lasts until 30.11.2024. I created a F-Secure Account after upgrading to new F-Secure. What am i doing wrong? Thank you Rainer
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Subscription added, but devices are unprotected
Hi, I bought Fsecure Total and it looks like the subscription was added but it doesn't cover devices. I added a screenshot as an example how it doesn't work
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Why F-Secure app on macOS keeps popping up
F-secure app 19.3 on macOS 12.6.9 keeps popping up every few minutes. Critical task flashes and goes away. "Subscription is expiring" task is displayed (it's not, still have over 100 days left). Nowhere to disable this behaviour. How to prevent this? uninstall whole thing?
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Keeps showing Temporarily down for maintenance at my F-Secure page
Any Idea about how long this maintenance is? It has been almost 2 days without success.
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Can't login
I purchased/upgraded to Total today and I'm going around in circles not being able to login to my account. Annoying 5 day free ID protection keeps taking over screen when I've just paid £35 for Total. Please help me Kind regards Pogue
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Remove the family rules
Hello, By mistake I switched the family rules to my daughter´s computer to my computer. How can I switch back the family rules from my computer back to my daughter´s computer? I would be grateful for your help.
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F Secure Total
Hej! Jag har nu ikväll förnyat/ köpt nytt f-secure paket för 3 datorer. När jag vill logga in på mitt konto så kommer jag inte vidare utan möts av texten : " Vi märkte att du redan har köpt en licens via F-Secures webbplats, men du har inte aktiverat den ännu. Vänligen följ knappen Skapa ett konto för My F-Secure i…
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renewal of subscription from the old application
good day, in the old application I had an activated key until 2025 and now it has been cancelled. what should I do?? I had honestly paid for the key.
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Unable to airdrop from ipad to macbook
Used to be able to do so but since renewing subscription it no longer works. I have an ipad pro and a macbook air with Sonoma OS
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all my mails is locked by F-Secure - what do I do ?
all my mails is locked by F-Secure - what do I do ?
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Where do I find ID-protection installation i F-Secure Total
Where do I find ID-protection installation i F-Secure Total? I am in Windows11 Logged in to My-FSecure but I do not realize where I can find the installation of ID-protection. Did browse the community but no help so far. Please help
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Switching/Upgrading from F-Secure Anti-Virus to Total
Hello, I received a notification today that my existing product F-Secure Anti-Virus will be discontinued and replaced with F-Secure Total. I only need the anti-virus protection on Windows. Can I disable the other features of Total? The popup advertise, that I could use my current subscription with the new Total. How can I…
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Virusskydd
Hej, köpte virusskydd via er precis, men varje gång jag försöker logga in för att aktivera det kommer jag bara till; . Klickar jag på länken i mejlet för att logga in kommer jag till samma sida igen. Jagg ångrar mitt köp, kan ni hjälpa migmed återbetalning för detta. Kära kund, We noticed that you already purchased a…
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Renewal
Hi sorry to bother you but just extended my F-Secure total for another year but my previous one didn't expire till next April, it doesn't appear that it's changed dates, it's still saying exp April 2024. ref number 420305524.
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Our Subscription not allowed
Hi I already buy form F-Seucre I do not have Activation code? Please could you send a activation code for device is active. Our Reference number: 400449562 Please help to use this protection can be use. Thank you, Berk
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Hallo, bei der Installation von F-Secure Total kommt immer der Fehler "etwas ist schiefgelaufen".
Ich habe drei Lizensen erworben und eine erfolgreich auf meinem Laptop installiert, aber auf dem PC meines Sohnes erhalte ich immer die obige Fehlermeldung. Dort habe ich zuvor nach Auffordertung mit einem Deinstallationsprogramm die alte Version "F-Secure Internet Security" gelöscht. Die Windows-Updates sind auch alle…
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What category is blocking internet access for my child?
We just installed F-Secure Total on all our computers. My is sometimes having trouble playing some games or visiting some websites. I don't know which content filtering category that is blocking internet access for him. The game/website works if I disable content filtering for him, but I don't want to have it all off.…
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Total update
Hey, F-Secure Total; Three times there has been a notification that the program (?) will be updated in few days. The notification also has an option "update now". Nothing happens when I select that option. I haven't noticed that the program updates itself automatically "after a few days", nor I find anything related to…
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AGAIN-AGAIN-AGAIN-AGAIN... No Capricorn-updates in weekends...
Every time, when a new edition of F-Secure hits my computer, I hopes that helps with the updates. But no. As usual...
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F-Secure software wants me to login
I have the F-Secure app installed on my desktop running Windows 10 (latest version). Starting yesterday, I found I'd suddenly been logged out of the app and can't log back in. I keep getting the error message: "Sorry! Could not connect. This could be due to our servers being busy or our awesome technicians are making…
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F-secure Chrome extension
Hi . Im having trouble activating the Secure browsing and online banking extension in chrome. I get this error _ The package is invalid. Details Catalog file is missing for local NB - I get the same error when trying to install the extension in Edge also. Now im just using Chrome on a fresh install of windows 11 Pro Have…
