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Is Freedome necessary?
I have F-Secure Total installed on all of my devices and that includes VPN, Secure Browsing, Password Vault and ID Monitoring; do I need Freedome or can I uninstall it?
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Password Vault password not recognized-new PC install
In my new installation of F-Secure Total on Windows 10 build 19045-3803, Password Vault is not accepting my (known and entered correctly) password. There is NO WAY to connect the devices without getting through this broken password screen. Password Vault still works perfectly on my iPhone, THANK THE GODS. Otherwise I would…
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Every google search requires captcha
Anyone else having troubles with the VPN lately? Steam client doesn't let me search for titles nor load the store at several occasions. Disconnecting from trading exchanges and waiting for reroute and re-connections (this has cost me money and I can not rely on the VPN for trading anymore). Connected to Norway. Upload…
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Possibility to set Total VPN off for preset limited time
Hi! Some services do not allow using VPN. This applies eg to some banking services or to Netflix. My friend told me that eg NordVPN allows to turn off VPN for a limited time such as 5 - 15 minutes. After this the VPN turns automatically on. This is good because the VPN turns on after this time and you do not forget it off.…
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Unwanted pop-up message
I keep receiving pop-up from KPN that my service is about to expire. I did prolong this already ages ago, but pop-up keeps coming up! How can I stop this?
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Hoping this product isn't about to become totally useless...
I've seen a lot of complaints about the F-Secure pop-ups. Personally, I found them very helpful. However, recently the pop-ups pop up and then pop down so fast that I can't even read them making them not merely annoying but both annoying and pointless. Is that the plan?
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Total claims that I haven't created Recovery QR code although I have
I got a notification that I haven't created a Recovery QR code, although I have. It was possibly after an automatic update of Total. Not only is this annoying, but it's also annoying that it asks you to create a recovery code, but doesn't tell you how. Maybe add a direct push button to create a recovery code from that…
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How do I disable the "Allow Full Disk Access" notification
I'm only using the Password Vault from Total, but since you can't install just Password Vault/ID Protection I've installed Total but disabled all services. There's however a constant exclamation mark in the F-Secure icon that I find disturbing. How can I tell Total that everything is ok, and I don't want to allow full disk…
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Assign more than one license to a third person
I want to assign two licenses to one person. How should I proceed?
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Password automatic fill up
Is there any information why the automatic filling of passwords has stopped working. Automatic filling indicates that the authorization code is incorrect. In use chrome and vivaldi, where the filling worked flawlessly before. I've tried reinstalling and all those tricks.
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F-Secure: Airdrop not working
Hello Again, AirDrop is not working between my iPhone and my Mac. The last time, I was able to get it working, following the suggestion: turn off vpn and trust the network. Now, even this isn't working anymore. I noticed, that, last time, I was able to trust the 'Bluetooth' Network. But now, I can't add this to the trusted…
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F-secure Total VPN "Loading" without end
Hi everybody. I Just noticed an intermittent but very dangerous bug of the MacOs F-Secure Total 19.4 concerning its VPN. After my Mac gets awaken the VPN gets stuck on loading and killswitch is not working. I can access the internet without problem even though VPN is activated on startup and killswitch is on!!! The same…
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how to right-click the file and scan via F-Secure?
After I download a file, how to right-click the file and scan via F-Secure? Cause on my Windows 11, when I right-click the file, but don't have this option?... Thanks! :)
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from old F-secure to new Total instal problem
I had F-secure internet security, I upgraded to TOTAL purchasing 24 month subscription. I installed the free one month trial (losing some months from my old f-secure) now installing TOTAL the system can't find my purchase. I used the same email, in fact I received the email invoice and find the history of all my purchases.…
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Where is Freedom - I have to close it but is is not on my iMac
I want to start F-Secure VPN (F-Secure Total) but I cannot: I have to close Freedome VPN, but that one does not exist on my Harddisk. I have deleted it. How can I get rid of the last little bug that hinders me to get VPN protection?
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Reminder operating system support has been updated to at least mac12,iOS16,Android10 or later
Learned today that F-Secure’s operating system support has been updated to at least macOS 12 (Monterey), iOS 16, and Android 10 or later 芬安全軟體更新作業系統支援至少要 Windows 8.1、Windows 10 版本 21H2 或更高版本、Windows 11、macOS 12 (Monterey) 或更高版本、iOS 16 或更高版本以及 Android 10 或更高版本。不支援基於 ARM 的平板電腦。 The community article (…
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Reduce number of licenses
I found it impossible to reduce the number of licenses at renewal. This seems to be a deliberate ploy on the part of Cleverbridge to make this very difficult/impossible. If this is not made easier I will cancel my subscription and use a different virus checker. There are plenty of alternatives. Maybe I don't really need…
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Renewing F-secure Total with fewer licences
It is not possible to renew Total with lower nr of licences. It seems to be possible only to increase the nr of licences. Why all this hassle?
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F-Secure Total wont work on Windows 11 23H2
Hi. I cant get F-secure total working on windows 11 23H2. I have installed it several times and it installs every time and the icon appears in the taskbar and as an app-shortcut on the desktop, but i can not open it? When I duobleclick the icon nothing happens and when logging in to f-secure account the device is not shown…
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License and account sync problem?
I renewed my license for F-secure total, and for some reason i cannot install it on any devices. Logging in and reinstalling the software does nothing, and the "My F-secure" correctly claims in the top bar that i have 358 days remaining in the license, and 3 free licenses. Is there possibly a bug in the software or in my…
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Chance F-Secure Internet Security Abo to F-Secure Total
Hi, I had a F-Secure Internet Security Abo working until 05/2025. I know installed the new Software and my Code not works anymore. Can the Support help me pls. Thanks and regards Patrick
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Upgrade F-Secure Internet Security to F-Secure Total on multiple machines
Since some weeks F-Secure Internet Security notifies me to upgrade to F-Secure Total. Running a small business with 10 computers - and 10 licences - I figure out the following issues: I upgraded on one machine as described in the instructions. Since then I have an account and my existing licence on this machine for this…
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Problems with VPN(?) and Samsung Galaxy s23
Hi, I've been using F-secure total for few years now with different phones (p30 pro, xiaomi mi 10 pro) and basically never had issues. But now with Samsung Galaxy s23 I guess the VPN causes slow connection to web sites and it drops connection to for example discord. For example with Opera or Chrome browser both the website…
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F secure and MacOS Sonoma
Hi, Please let me know if F Secure Total works without problems on macOS Sonoma (Norton had many stability issues). I am considering purchasing. Greetings, Rafi
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Users recommend flexible ordering buffer days, single account multi-group management
Users' suggestions 1. There are a few flexible days after the renewal expiration date, allowing users to continue protection until the renewal is completed when they are free. 2. It is recommended that multiple groups of product management be provided within the account to facilitate memory management. Users want to see…
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Adblocker on the iphone
Hello everyone, I have f-secure total subscription for 2 devices, my laptop and Apple iPhone. I know the computer version has an adblocker when you download the extension, but does the mobile version have any kind of Adblocker features? I’ve seen that it has had an adblocker in the past, but has it now been removed?
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microsoft windows 11 installation not allowed
not a windows-verifyied app
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New Machine; Can't Figure Out How To Make My Existing F-Secure Work W/ Changes
My old F-Secure - still valid after a 36 month renewal on 10/17/21 - seems not to exist on my account. I log in and it tells me my "trial period has expired". Ah, no. Help, please? Thanks.
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Capricorn Not Updating Again
I think the definition update bug is back again. I am still on Capricorn 2023-12-02_03, however 2023-12-02_15 is currently the newest. Strangely, though, I did receive an update for NIF Web 1.0.176 today.
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Why is macOS Sonoma is very slow
Hello, I have a new M2 Mac Studio running Sonoma v14.1.1. I've installed (and uninstalled) F-Secure Total 3 different times now. In all cases, the Mac UI became virtually unusable because of the resources Total was consuming. I accepted all default settings for Total. No configuration changes were made. Like I said, the…