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Fix for AVGater
Hello, Has a fix voor AVGater been released for F-Security Anti Virus? Can't find it anywhere.
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Sense app on iOS lost all devices
Hi Sense Team, My Sense app has lost all devices! It says: - connected (0) - not connected (0) However, I can view the status of the Sense router, and change settings, for example, which seems to mean I am definitely connected...?!? I am running iOS 11.0 Beta 8 (15A5368a), which may have something to do with it...? Any…
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F-Secure Sense + Pi-hole, will it work?
Hi guys, I´m looking into running a https://pi-hole.net/ at home, to have more controll and a solution that will provide me more data on what is going on in my network. Also to provide DNS logs Anyone tested this with Sense?
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CUJO firewall downstream from SENSE router is blocking malicious sites that SENSE is not
Hi. I had a CUJO firewall before I purchased the SENSE. After installing the SENSE, I tried putting the CUJO in between my SENSE and my cable modem to see if it catches outbound items that the SENSE misses. It does. CUJO occasionally identifies IP addresses that something on my network is connecting to as known…
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Setting up Sense with a Synology NAS
Hi there, since quite a long time now I try to solve a specific problem: I installed Sense at home and connected it via WiFi to my FritzBox. Behind the FritzBox, connected via LAN, my Synology NAS is installed, where – amongst other tasks – my TimeMachine-Backups are saved. All this is done via portforwarding, this much is…
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Suggestion regarding the USB port
The F-Secure SENSE router has an USB port currently not active. My suggestion is that it in the future could be used for a LTE/4G modem/dongle. Very useful also to have access directly using mobile broadband, i.e. wireless Internet , as primary or secondary spare connetion.
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Sense app ask for installing Sense on windows client with Sense installed
This computer is protected with running Sense from the router The only change in my environment is that I have due to the ios bug, done some reset of the router. Bug? Also as a funny thing, it does also advise me to install it on the Xbox...
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Critical bug with the device connection log
Since recently (yesterday), only the device paired with Sense router is seen/announced as connected, all others (even if connected) are listed as unconnected device... Furthermore, even the only device listed as connected is indicated as « last seen 3rd November 2017 02:41:57 » although it has been connected many times…
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Website chat blocked with Sense
It seems that Sense is blocking chat components in websites, at least in website https://www.gigantti.fi (when browsing through mobile network, the component is visible, but through Sense it does not appear at all). I have activated both tracking protection and browsing protection in Sense settings. So my question is, is…
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What happens if you lose or reset your phone that was used for the Sense setup?
Hi, I was just wondering about what happens if you lose or reset your phone that was used for the setup? Or just delete/clear data of the Sense app by accident. Do you just need to pair some new phone with the sense and all the configurations are there? Or do you need to setup the whole sense network again after soft…
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WiFi Setup - error message connecting to home network
Hello! I'm trying to connect my SENSE to my WiFi network by up getting an error message saying that the password is incorrect. It isn't. I've tested to with a number of passwords with the same results. Is this a known issue? Many thanks for any help you can give with this.
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Browsing protection not neutral
Hi, I have to disengage the browsing protection on Sense. Accessing a P2P link sharing site (I make whatever I want with my devices), I got the message "harmful wesite" with absolutly no way to pass throug. There no bouton "Access anyway" or "put it in whitelist". 1) you don't have the right to say "this site is good" and…
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Unknown device?
My Sense (activated 06/2017) added suddenly a new device named ”F-Secure Corporation” to the list of all devices. Cached data shows one connection (10.10.2017) and device has been offline after that. It has same IP that the router itself. What is that device? Has there been a connection to my Sense from F-Secure…
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SENSE realtime scan does not start on macOS 10.13
Hi, I've installed the SENSE client (version 17.0 build 16137) on my Mac (macOS 10.13). Unfortunately the realtime scan does not start. I found the following lines in my syslog. I hope it helps. Oct 27 11:24:56 iMac-xxxxxx com.apple.xpc.launchd[1] (com.f-secure.fsavd[747]): Service exited with abnormal code: 1 Oct 27…
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SENSE Windows client update
Hello, It seems F-Secure SAFE for windows has been updated to version 17.0 for a while, but SENSE remains at version 16.5. Is there a reason for that? Thanks!
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Installing SENSE app on new phone - can't control or view SENSE
Hi. I got a new Android Moto X4 phone and when I installed the SENSE app on it, it just says "this device is protected" but has no settings, no device list, nothing much at all really. How can I see all of the standard options on my new phone like the app on my old phone? Thanks.
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Sense updates itself but doesn't start properly
Hi, I've been enjoying Sense for a few months now and it seems to work really well. Only downside is that when a firmware update arrives, Sense gets the update but hangs after that. I need to pull the plug and restart the device to get it working again. The update has gone thru as can be seen by firmware version number. Is…
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Static Routing Capability
Dear Sense Team, When (hopefully) will Sense be able to handle static routing tables? Cheers, Peter
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F-Secure Sense availability
Hi F-Secure, Does F-Secure Sense available in Singapore yet??? How much does it cost and where to get them???
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Sense & #KRACK #KRACKattacks
Hi, Due to the sad news for WPA2 https://arstechnica.com/information-technology/2017/10/severe-flaw-in-wpa2-protocol-leaves-wi-fi-traffic-open-to-eavesdropping/ Where are Sense on that part? Safe, or update on they way?
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Sense wont connect to I pad
Hi done all there is to do, installed app few times. Set it to factory settings, let it be after that an hour or so for updates, but no help. has anyone ideas why?
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Miscellaneous missing features or bugs or set up issues
Limited/poor device management: 1- It is not possible (without a full reset reconfiguration of the Sense device) to suppress device from the list of allowed device to access the sense network (can just remove its internet access). 2- After a while not being connected, "protected" device disappear from the list of device…
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My Sense has vanished from My F-Secure
It appears that my Sense order details have been removed from my account. Usually when I log in to My F-Secure I can see my order details, showing my Safe trial (now expired), and my Sense router, however now my Sense is no longer showing. I have a virus infection which has caused problems with the operation of Safe and my…
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My devices list is empty (Android, latest versions of firmware and app)
Hi. I am running the latest versions of everything but in the last couple of days since I have last checked the app, my devices list is empty in the Android app. I saw a separate thread about iOS, but I am having the issue on my Nexus 6. I can access the internet fine from all of my devices, but I cannot view devices in…
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F-secure Sense 16.5
Is F-secure Sense 16.5 the latest version?
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SENSE on Mac - Browsing Protection
Hello, I just installed SENSE on my MacBook, and I noticed that there is no browsing protection functionality (e.g. no extension is installed in any browser, and phishing pages are displayed without warning when away from the SENSE network). Coming from SAFE, this is a significant downgrade. Is it expected behaviour?…
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1 customer with 2 or more WiFi-Networks to secure: 1 subscription ?
How about cutomers running more than one WiFi Network ? = 2x different WiFi @ my principal residence + 1x WiFi @ my weekend home So it is clear that I would need 3 Sense boxes in total, all coupled to my customer account. Are those boxes covered with the same subscription ? Or will I need 2 subscriptions ? Or even 3 ?…
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For the love of everything that is holy... please add a guest network!
Please, it would be nice to have a guest network again so I don't have to give out my primary SSID password to people or buy another router.
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F-Secure app for Surface tablets ?
Dear F-Secure moderators, just thinking: as of today I would have to use my iPhone to administrate the Sense box. But on the other hand my Surface tablet has a much much bigger screen, so it would be a lot more nicer to use... Do you plan a Sense app for Surface tablets soon ? Have a great day !
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Tracking protection blocks Smart TV app
hi there, I want to acess a streaming service provided by our German national broadcaster ARD on my Hisense Smart TV - they have an app called "ARD Mediathek" - the app navigation works, but selecting a stream does not work until I switch of Tracking Protection in SENSE. Is it possible to deactivate protection on a device…
