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i forgot my nokia n8 phone lock, help me how to unlock
how to unlock forgotten password of nokia n8 phone lock code
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READ FIRST: Common solutions (Installation, Infections, etc. )
Installation, Uninstallation, malfunction * Download installers - retail versions (not for F-Secure SAFE or ISP versions) * Removing other Antivirus programs before installing F-Secure * F-Secure Uninstallation Tool for Windows and Mac * How to install F-Secure SAFE on your PC Infections (virus, trojan, pop-ups, browser…
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Facebook F-Secure malware scanner
I logged on Facebook and it said my account is infected with malware so I have to click on a button and download F-Secure malware removal software and solve the problem. I did that and run it but 2-3 hours later nothing is happening and plus I can't log to my facebook. How can I resolve this problem?
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Browsing protection add-on not working on Mozilla Firefox
Hello, Here is some background information about the blocked Firefox extension: Mozilla rejected our add-on submission on 18th of February. They notified us that our add-on is breaching their policy by 1) not displaying a privacy consent prompt after add-on installation and 2) the add-on executes remote code. Our legal…
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Browsing Protection cannot be installed, reported as causing serious problems
All of a sudden F-Secure SAFE prompted me to take action. The problem stated by SAFE was that I need to configure the Mozilla Firefox extension to protect my browsing. I had already configured the extension a long time ago, and when I decided to reconfigure by clicking Configure, Firefox displays the message "Browsing…
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Forgot/lost your Anti-Theft security code? Read this.
Hi All, if you have lost the Anti-Theft security code for your mobile phone, kindly open a support ticket here: http://www.f-secure.com/en/web/home_global/support/contact/request Lost security code cases have to be handled outside of the F-Secure Community.
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f-secure mobile password
Dear Sir, I have forget my password of F_ secure in my mobile N-8 nokia.please tell me how i can change it or resest it.plz i m so much worried about this if i will change sim it will be locked.so i am very thank ful to you for this great kindness.i hope you cal help me.
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New F-Secure blocking "good" websites
since the pop-up update for adding "Family Rules" happened on 10 July - which I declined - F-secure is blocking known good sites, such as shopping/retail sites and preventing others from loading correctly (looks like plain text) amazon.co.uk was one !! Merely accepting them although adding them to the "ok list" isnt…
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F-Secure ends support for Windows 7 on August 14th, 2023
Hello F-Secure users, How are y'all doing? I hope y'all are in good health and stay safe in this digital world. F-Secure will stop supporting Windows 7 as the operating system on August 14, 2023, since Microsoft ended it on January 14th, 2020. After the support ends, we cannot guarantee the safety of the machine even if…
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Mozilla Firefox blocking Browsing Protection by F-Secure addon
I had the F-Secure addon (version 3.0.27) installed and today Mozilla blocked and disabled it, stating: ========================================================= "Browsing Protection by F-Secure has been blocked for your protection. Why was it blocked? This add-on violates Mozilla's Add-on Policies. This add-on violates…
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Detection logic issue
With a recent change on 2018-11-19 [1] to improve the privacy handling of our endpoint products we created an issue in which under certain circumstances false negatives could occur. The issue was promptly discovered by F-Secure researchers. We have published an update on 2018-11-23 [2] that resolves the issue. Note: The…
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Opening Safari with browser protection on
I always get the message 'Do you want to allow this page to open F-Secure SAFE' when I first open Safari. How do I stop this without disabling the browser protection plugin.
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Too many products, not enough description
I have used Internet Security for many years. But I am totally confused with the multiple products on offer. Some seem to be the same with a different name (for example F-Secure Safe is the same as Internet Security), some seem to be collections of products, some seem to require to be managed through the fsecure website. A…
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SAFE license renewal process did not activate SAFE
Hi Safe have been noticing me arond month that my subscription is ending and do I want to renew it. I answer yes. Yesterday was last day for previus subscription and I paid renewal for next year. Now in SAFE portal I see that my subscription is valid until 23.1.2017 and 364 days left and 0 license left (all 5 liceses are…
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F-Secure and Cleverbridge not cooperating: unable to renew subscription
I have a five-device subscription to F-Secure safe. It is set to manually renew. Starting about a month ago I started getting pop-up messages telling me that my subscription would expire October 20 and asking me to renew. I clicked the "Renew now..." button and it took me to the F-Secure site to renew. To my surprise, as I…
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Running as Administrator? Read this
Windows Vista/7/8 Many people only set up one account on their PC's, an admin account. Why bother setting up a standard account as well when it's enough with the admin account, right? Well, make sure you understand how UAC - User Account Control works and that you use it properly: UAC is based on the principle of least…
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F-Secure Uninstallation Tool
F-Secure Uninstallation Tool * Uninstallation tool for Windows: Please follow this KB article for instructions on how to use the UI tool for Windows * Uninstallation tool for Mac: Please follow this KB article for instructions on how to use the UI tool for Mac. Note: Please use these tools as a last resort only, in cases…
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F-secure Safari Extension not working on macOS Mojave (Safari 12.0)
I installed latest macOS Mojave 10.14 Public Beta. This macOS version has many security updates eg. Safari no longer support dangerous legacy extension from webpages (outside Mac AppStore). Safari 12.0 on macOS Mojave support only trusted extensions from Mac AppStore. I suggest publish your F-Secure browser extension on…
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Subscription renewal nag screen
Good afternoon I am constantly receiving the subscription renewal nag screen. I still have thirty-eight days to go. Does anyone know how I can get rid of this very annoying and very intrusive nag screen? It is unacceptable that this screen constantly displays. Philip
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F-Secure SAFE
I have been disappointed that the parental control for stopping my childs use of individual apps has disappeared in a recent upgrade. This was the most important parental control for us and is forcing us to look elsewhere for better parental control software - very disappointing F-Secure.
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F-Secure SAFE for Android not available in Google Play
F-Secure SAFE for Android is temporarily unavailable in Google Play. Please follow updates on this community post to get more information when the application is available again for download. We apologize for the inconvenience.
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Windows "Send to" VirusTotal/HerdProtect (.bat file)
This is a script I've been working on. Hopefully someone else will find it as useful as I do. It's a batch file that you add to the Windows context menu "Send to". Then in Windows Explorer you select file(s) or folder(s), right-click and select "Send to" => VirusTotal - HerdProtect VirusTotal and HerdProtect are two…
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How to install F-Secure SAFE on your PC - for Virgin Media customers
To install F-Secure Internet Security for SAFE on your computer, we recommend to first uninstall any other Anti-Virus products. If you are using Virgin Media Security, please follow the steps below. In case you use any other Anti-Virus software, please uninstall it following the vendors’ instructions. Afterwards, please…
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Removing other Antivirus programs before installing F-Secure.
When changing from another AV to F-Secure, AV remnants can often be a source of problems when installing F-Secure. These problems can be relatively minor such as a slowing down performance to major problems such as severe slowdowns/BSOD/cannot boot machine. But the good news is that many vendors have specific removal-tools…
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F-Secure Internet Security 2013 Release 3 available
F-Secure has today released a new version of its Internet Security 2013 product. Apart from the enhancements made to the Banking Protection feature, Release 3 includes improvements to installation and subscription handling. Banking Protection secures your computer automatically during online banking sessions and protects…
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Legacy F-Secure Internet Security & Anti-Virus reaching End of Life
Hello F-Secure users, We are sad to announce that the legacy F-Secure Internet Security (which was available on Windows only and activated via subscription code) and Anti-Virus is reaching their end of life. What does this means? These products will no longer receive any updates after Dec 1st, 2023. We know this may be…
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Important Announcement: F-Secure Internet Security and Anti-Virus Products Reaching End of Sales
Dear F-Secure Community Members, We have an important announcement to share with you regarding F-Secure Internet Security and F-Secure Anti-Virus. After careful consideration, we have decided to discontinue the sales of these products. As of the announcement date, these products will no longer be available for purchase.…
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Mac OS Catalina Dock Problems Resolved with F-Secure Safe Uninstall
I have been having horrible problems with the dock on my MacBook since the install of MacOS Catalina. I have been on the phone with Apple Support multiple times with no resolution. We've tried everything including reinstalling the OS with no fix. I finally noticed that when starting up my MacBook, that whenever the desktop…
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Safari 12.0 on Mac OS blocks F-Secure SAFE browsing protection
Hi, Tonight I installed the latest Safari update on my Mac and right after I started Safari I got the message that Browsing Protection is considered a non-secure addon. After that it was not possible to manually install the addon. Gretings, Marko
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Is it able to delete all events shown at the Recent Events Window for the user of SAFE ?
Hello all. Thank you for acceccing here. I want to ask everyone about clear of all logs,which are shown at "Recent Events" Window of F-secure SAFE. I've just started to use the latest F-secure SAFE on my private PC from some days ago. Now it is fine for me and the others of user. But there are a trouble aroung it. The…
