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After I haven´t used one of my tree computers for a week or so I cannot start the Booster program any more. Instead of starting it ask me to activate the program. It gives automatically the right key, but when I push activate it says: You have exceeded Your maximum numbers of computers. Buy now. But that is not true. I…

I am getting the same initial message, saying that i need to restart which i have now done 10 times and still keeps telling me there is a protection malfunction. Not able to scan, am not able to find the folder to delete any vms, can anyone help?

I appear to have been charged £23.99 twice for upgrading. Please check and refund

This is the screen capture I get when after paying properly for the licenses for F-Secure software in My Safe I get the message in this galleries above screen capture. My subscription was cancelled and that my money was refunded. THIS IS INTERMITTENT. I am really being messed with. Please help me out guys. I tried calling…

Hi, we have 3 computers, 2 pc and 1 laptop. My windows 8.1 PC is working fine. The 2 W7 pc's have both displayed messages saying that the F Secure is not protecting. The windows system shows that the AV has been tured off. Also on both W7 OS we have had a notification that the OS is not validated. We re-installed F secure…

I encountered this problem: browser (Firefox) got locked to a website looking like a "police thing" and had text about me breaking the law etc. I could open other tabs so I googled some info. After reading some tips, I closed the browser from taskmanager (end process). Then I scanned my pc with Malwarebytes (found…

I believe F-Secure is rendering my Acer i5 laptop virtually useless for 5 to 10 minutes after returning from sleep. It seems to start 100s of processes and launches so many disk requests that the active time goes to 100% and average response time goes up to 8, 15 or even 22 seconds (22000ms). Has anyone else had this…

I logged on Facebook and it said my account is infected with malware so I have to click on a button and download F-Secure malware removal software and solve the problem. I did that and run it but 2-3 hours later nothing is happening and plus I can't log to my facebook. How can I resolve this problem?

I can not download F-Secure products F-Secure says it is not available in your conutry.

Java 8 update https://www.us-cert.gov/ncas/current-activity/2015/07/06/Security-Updates-Nodejs-and-iojs Adobe https://www.us-cert.gov/ncas/current-activity/2015/07/07/Adobe-Flash-ActionScript-3-ByteArray-Use-After-Free-Vulnerability Firefox…

When I renewed my Safe license today (under the Virgin Media scheme) the license renewal pages indicated that Freedome formed part of Safe and that I would have access to this as part of my license. How do I now access Freedome please? There is nothing in My Safe about this. Thanks. PS My Invoice is clear that Freedome is…

hello, I am doing a follow up of the threat https://community.f-secure.com/t5/Security/Rescue-CD-scanning-failed/td-p/33171 I have a computer that is only able to boot with UEFI. it seems impossible to boot the rescue CD as it is only for BIOS... is there an update planned or other options? thanks to all the community for…

Not completed a scheduled scan for several weeks. Won't do it regardless whatever setting I use.

Hi, I bought F-secure for two years +3 months for 99,99 euros. Paid directly from our netbank. Succseed. About a week later we checked netbank and had to think hard what had I bought from PAYTRAIL and it's message CLEVERBRIDGE. F-Secure wasn't mentioned anywhere. Everything was ok when I finally figured out what I had…

It would save a lot of time and hassle if the application control part of parental control in Android (Nexus 10, latest Android version) allowed for this to be an option (ie parent can decide whether they want to control apps at all or not). I don't care about apps but want parental controls on. Given the number of changes…

Hello, It has been almost two months when I posted here about Private Browsing being broken on the iOS version of F-Secre SAFE. It still is. Private Browsing in SAFE's options menu states that "History, cookies and temporary internet files are not stored when Private browsing is on". Why can I still log into websites and…

Hi, since installing f secure safe on my daughters laptop, it has started to run very slowly and warning messages, with an american accent keep popping up! Can anyone help with this?

I have a problem with the website http://192.168.178.70/web/index.html. Is an IP camera, but, after login, screen remains black. When I shutdown in F-secure all securityfuctions, it will go well. Is it possible in F-Secure (or browser) to set something that I'll get the site working? For example: exclude this website? I…

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I have been invited to renew as a Virgin Media customer for £25, but when I click the renew button the price jumps to £99. Furthermore, the F-Secure online chat support service is "closed". Any ideas for help would be most welcome. 

My F Secure is set to process unwanted files automatically but still "Pops up" to say it is doing something which means I have to acknowledge it rather than it process the files in the background. I can't see a setting to change this. It happens so frequently I'm thinking of changing. Could anyone help please? I run W10 on…

Good Afternoon, I purchased f secure Booster Yesterday 29th June, and have used it with limited success. Every time I have tried to speed up the PC by basically defrag with the Booster, as it comes to completing the task, I get the Blue Screen. This has happened 3 times. With this message today 30th June Problem signature…

Jag kan ej installera mitt virusskydd

Please update apple security updates now. https://support.apple.com/en-us/HT201222 https://www.us-cert.gov/ncas/current-activity/2015/06/30/Apple-Releases-Security-Updates-QuickTime-Safari-Mac-EFI-OS-X

In security programs You often can ser the program scanning, finding threts and fix poobmems. I cant find anything of that in F-Secure Safe. Why? Something wrong?

Every time my laptop 'awakens' from sleep- or slumbermode (I never can tell those two apart), it takes about a quarter of an hour (literally!) before I can do anything useful with it, due to 'Disk Usage' being 100 per cent. One of the programs that uses the disc most intensively is F-Secure. Is there anything I can change…

F-Secure Mobile Security v15.2.017271 ( version from Google Play ) The latest version has problems when using the program. 1. After a full review of smartphone-enabled Internet and without a connection, there is a persistent notification that I have to do a manual check of the smartphone. 2. The new version now has no…

How are you.we are very fine

I have F-secure anti-theft installed in my Nokia E-5 and I forgot security code. how can I get this code . Please help me...

Dear sir, I had forgotten my f secure mobile security code and had replaced the sim in my phone and now its locked. MODEL: nokia 500 IMEI : xxxxxxxxxx FCC ID : xxxxxxx CODE : xxxxxx My contact number is +xxxxxxxxxxxxxxx Alt no.:+xxxxxxxxxxxxxxxxx Please help me out... Urgent.. Thanks rashed India EDIT:REMOVED PERSONAL…