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Missing icons in Launchpad with Windows 8.1
Hi, Launchpad on my Windows 8.1 machine only shows 2 icons (Search and F-Secure). I tried reinstalling but had the same problem. By the way with another Windows 7 machine I got all 5 icons showing ie. Computer Security, Online Safety, Safe Profile, Search and F-Secure. Any advice would be appreciated as I need to access…
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How can I find out the phone number of my daughters tablet??
I want to download the security to my daughters android tablet, but I have been asked for the phone number. I didn't know tablets had a phone number. Someone please help!!
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Reinstalling F-Secure after Re installing Opperating System
Hi Everyone , I recently upgraded to a Solid State Harddrive and re installed Windows Opperating System . I was unable to log into F-Secure to re install the security software . After chatting to F-Secure Support , who gave me a few articles to read , I noticed that the time set on the computer was one hour ahead of the…
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Adding a Samsung Note 10.1 to my account
Hi, I have F-Secure Internet Security 2014 running through Virgin Media on my PC and Mobile, I tried to add my Samsung Note 10.1 tablet, but it would not accept it. I have been able to load the trial version but that is now running out. Anyone have any idea how to get the tablet onto my account, I also want to add my…
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Banking Protection
I keep encountering this issue: When I try to purchase online I will often be asked to use the verified by visa application as a means of fraud prevention. For some reason the banking protection when active does not allow me to use this site and so I am unable, without switching it off, to complete the purchase. Is there a…
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Password
Forgot my password, how do I reset it
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w7 home fsecure 2013 I try install again because UI does not start
c:\program files (x86)\F-secure \trigger.exe The application has failed to restart because its side-by-side configuration is incorrect. Please see the application event log or use command line sxstrace.exe for more details w7 sxstrace.exe does not start correctly ???
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Why does F-Secure delete my Chrome Extensions and add others?
I am not 100% positive, but since the last update F-Secure appears to be deleting all the extensions I use on Chrome (ABP, Stylish, Ghostery, Hide Highlighted Posts) and installing something called Radialpoint SPD and some photography related extension. How can I stop this? It's a pain in the backside to set it all back to…
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"Your computer is not protected" message
I have just renewed my subscrition and installed the latest version of F-Secure antivirus (running v1.99 build 192 according to the About screen). Since this update I keep getting F-Secure messages from Windows Action Centre saying "Your computer is not protected" and when I go to the F-Secure control panel thingy there is…
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DeepGuard Application Permissions question.
Hello everyone. I have a small question about application permission settings. Earlier today I downloaded a program called D-Fend Reloaded which is a GUI frontend for DOSBox. When I triend to launch it, DeepGuard blocked it telling me the file was suspicious. So I submitted the file to F-Secure for analysis via…
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Software Updater
Is there any future plans to implement similar feature to consumers products like F-Secure SAFE
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F-Secure problems!?
Well, I have F-Secure and I have run virus scan on the computer and it detected zwinky as several spyware viruses. I removed the file. But, F-Secure keeps detecting the bad files every day even though I thought I quarantined them! What should I do?
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How can I recover my password in F secure
I really need help because i forgot my password of the app is there any way to recover it fast need help onin,
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not connected
why is that i agreed to all of f-secure when told that f-secure was the new way instead of virgin yet i have know anti virus or security
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Adobe Flash for Android
Please refer here for Adobe Flash for Android. Go to this link below:- http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html
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Please Update your Adobe Flash now.
Hi All, Please read. http://news.cnet.com/8301-1009_3-57619214-83/adobe-issues-emergency-patch-again/ For those who are not aware that there is security vulnerability with Adobe Flash. Please update your Adobe Flash software now. Also do check your adobe flash for updates from the link below.…
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can't re-install trial after one day of use
Hi ! I installed FS IS but had to reinstall windows just a day or so after, since then FS IS refuses to install because of a previous installation of same product. I'd like to continue and test it for the authorized duration, minus 1 day if it has to be. Pls help
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The key does not work
Yesterday we bought a new permeation key for up to 3 computers but when we write the code, we get error message. You can not complete the operation
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Anti theft code
Hi i ve lost my S4 and i sent an sms with locate and the code but i dont know if the code is the right one. Is it the one I use to enter f secure app or another one ? And when i send a msg like the lock one does it show me that its locked ?
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Allowing programms that F-Secure believes Is a virus.
So Im downloading Darkcoment and of course F-secure believes Its a virus but I rather not turn off the realtime search option I thought I've seen an option for allowing a programm but I cannot find It anymore.
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Issue with Cisco Anyconnect and F-Secure 2014
Ever since the F-Secure 2014 update yesterday I've been unable to access the Cisco Anyconnect VPN through which I do my work. The error message I've been getting is "Login Denied. You must have antivirus software active and running." I contacted the VPN help desk yesterday and today, but I'm not sure how high the priority…
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F-Secure Online Scanner - BSOD 0x000000124
Start scan and crash system (always!) F-Secure Online Scanner - BSOD 0x000000124 Windows 7 64 bit
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New Malware - "CARETO" or "TheMasK" malware infects OS X, Android, iOS, Linux, Windows
Hi, Please take note of the new malware which was reported by Kaspersky, Intego etc. That this new malware infects Android, iOS, Mac OS X, Linux and Windows. Details can be found here.…
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Installing onto an android tablet
I have F-Secure through virgin mobile and it allows me to install onto 5 devices, I have succesfully installed to 2 PC's but I cannot install to my Fabtab Android Tablet. I have send the required email to the tablet but it wont open the exe file. I have gone onto the internet on the tablet and gone to the F-Secure page and…
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Installation of Antivirus stops at 25%, Download failed
Hello, all (error) messages are translated from german, therefore maybe not exact. German text below. The installation of Antivirus 2014 stops at 25% wit the error message: "Download failed. Setup couldn't download any needed installation file. Check your internet connection and try again". The computer ist a fresh Windows…
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iTunes can't see any of my devices since install Internet Security 2014
Ever since I installed Internet Security 2014, two weeks ago, iTunes has been unable to see my iPad, iPhone or iPod. It does connect to the internet without any problems and the devices are visible as drives on my computer, so it's not an internet connectivity issue or a dodgy cable. I had similar problems with Mozy's home…
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f-secure as search provider
How do I stop f-secure launching automatically alongside internet explorer/google. Probably just a few clicks here and there but it is beyond my talents.Any help in words of one syllable please.Thankyou.
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New OS X Trojan - CoinTheif A1.0 - BitCoins Trojan
New OS X Trojan detected for BitCoins, see details below. http://reviews.cnet.com/8301-13727_7-57618666-263/new-os-x-trojan-monitors-web-activity-to-steal-bitcoins/ http://macscan.securemac.com/spyware-list/
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Running Windows XP? Microsoft says: DON'T
Microsoft is ending the support for XP which also includes automatic updates from Windows Update. This puts Windows XP in a highly vulnerable state after April 8, 2014 which is the date when the support ends. Usually critical security issues within the Windows OS are found and fixed/updated every month, but with XP support…
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F-secure fails to run
I installed F-secure via Virgin Media about 4 months ago. Up till now it has run perfectly, but today it is not running and will not open. The only things that have changed since yesterday (when it was working fine) is that I have installed Adobe Photoshop Elements 12 and Premier elements 12. I am using a PC with Windows 7…
