-
I forgot my anti-theft password how can you help
Help
-
pc booster key does not work. I purchased booster in August but it still does not work I will give y
I purchesd the the F secure pc booster during August, but the key did not work. After seeking help I got nowhere but was advised to go to communitee. The key still does not work and I am seeking support. My puchase Ref: number is xxxxx. I will disclose the key when support is forthcomming . sincere thank's Stan. EDIT: PII
-
SAFE renew with code, there is no option for that?
I purchased F-Secure SAFE box from local shop to renew my SAFE subscription. I tried to follow instruction on F-Secure help-pages: https://community.f-secure.com/t5/Security-for-PC/How-do-I-renew-or-extend-my-F/ta-p/62981 Got stuck on part 3 "In the Orders and Payments page, click on the Renew now button next to the…
-
F-Secure SAFE installation failed due to conflict with "invisble" SiteAdvisor
Hi Support team I tried installing F-Secure SAFE last week and it reported a conflict error with McAfee SiteAdvisor. I checked in the Control Panel, browsers and Registry Editor - all does not seem to have a cler idea where the problem is. I tried running MPCR.exe a few times to remove the McAfee references to SiteAdvisor…
-
error in run and update f-secure internet security
i have using f-secure internet security for 2 years. but now i have problems to run and update. currently, f-secure notify to me "trigger error". after search about it, i found some ways such as use of uninstallation tools and F-Secure Network Installer. when i use F-Secure Network Installer, notify to me "installation…
-
PLEASE HELP
Hey!! I have some problem with F-secure Internet Security (latest version) - I decided to try to reinstall it, i guess something went wrong because now i can only access "Browsing protection"? I cant use any other sections of the program. I even tried running the uninstallation tool, and then reinstalling again - NO HELP.…
-
Question about "Application blocked" popup window
Hey I have a question; is there something supposed to happen when i click "Show more"? Is it supposed to expand and show some information, like maybe the address / protocol / port where the application is trying to connect? Because i think i have seen something like that previously happen, i'm not sure though. But at least…
-
The application "f-secure SAFE.app" can't be opened
I installed "f-secure SAFE.app" on my mac in order to remove a fake adobe download virus. I have OSX El Capitan installed. However, every time I try to open it I get the following messaage: The application "f-secure SAFE.app" can't be opened
-
Installing F-Secure after Factory Settings Restore
Hi, I had to restore my phone to factory settings recently due to a faulty SD card. Although I was backed up on my PC, F-Secure was lost. I have no more 'key's' left so how can I restore F-Secure to the same phone? Many Thanks
-
F-Secure SAFE / Internet Security installation not fully completed on Windows 10
Microsoft have published a cumulative update for Windows 10 (KB3093266). This update introduced a wide-ranging block on an installation component that F-Secure uses. The unfortunate side-effect of this is that the installation of F-Secure SAFE / F-Secure Internet Security on Windows 10 systems, including the cumulative…
-
Different email used for trial version and my new licence Virgin Media Customer on Windows 10
I am struggling after spending hourI s and hours going round and round in circles. Can someone please advise what I need to do. I am a Virgin Media customer and I had forgotten that I was offered F-Secure on a free trial ages ago. I now recall I had problems installing it and gave up so never used my free trial which, I…
-
f-secure safe android doesn't block youtube mobile site
I want to block all access to youtube via app and browser. main youtube site is blocked (www.youtube.com) but it is still possible to view videos on mobile site https://m.youtube.com.
-
Does Safe include AV or not?
After my previous preferred free AV (which will remain nameless) decided it was going to crash the shell process (Start menu/Cortana) I decided to switch to actually pay for an AV and security solution so purchased SAFE. The admin panel indicates F-Secure AV is installed but I can't find any controls to start a scan and…
-
Apple , PC & others Security Updates.
Apple security updates for Mac OS X Yosemite & El-Capitan... Please do the updates now. https://support.apple.com/en-us/HT201222 Update all Adobe Flash, Shockwave & Acrobat Reader now. http://www.adobe.com/software/flash/about/ Check updates for Java as well. https://java.com/en/download/manual.jsp…
-
F-Secure screen switching to not protected.
Switch on PC (Windows 8.1). F-Secure loads and updates.....all is well. (and updates hourly thereafter) After a short period of time the F-Secure screen changes to 'Your PC is not protected' (with the red cross)...and says check for updates. All updates are correct. The PC was offered an F-Secure upgrade one or two days…
-
Activation code.
I have not received my activation code in the email. How can I retrieve it for use on other devices? Thank You.
-
F-Secure SAFE + Freedome special offer gone before midnight?
Hallo! I have been waiting a couple of weeks for my current antivirus subscription to expire (tomorrow), to then become a new customer of F-Secure. Unfortunately today I can't find the page containing the special offer of SAFE + including Freedome package. I thought the offer ended at midnight today September 30th. Could…
-
Unable to generate voucher
I recently created an account. I am on this page http://prntscr.com/8m3li7, I'm wondering why I am unable to generate voucher. nothing is happening when I clicked on the button. I hope someone could tell me if I'm missing anything. Thanks
-
HTTP Error 409 when attempting to generate a voucher
Hi everyone, I really appreciate this giveaway that F-Secure is doing so I can try the Freedom service. When I try to click on the "Generate a voucher" button, however, nothing happens. If I monitor network traffic while I do this, F-Secure's servers return an HTTP error "409 Conflict". Why is it conflicting? I'm not sure.…
-
F-Secure Booster: Problems activating the bought version
I bought the version of Booster with extra features (getting the PC faster etc.). I tried to activate the product but I got a notification "problems with activating" ("Vikailmoitus: Ongelmia tuotteen aktivoinnissa"). Why? How can I fix this?
-
One email address, Multiple serial key
Hi, I am having this weird problem, I cant add more serial keys under one account. I have 5 serial keys and I need to install it on 25 devices. The tech team mentioned that I need multiple emails to do this. Is there no better solution like Norton? Thanks!
-
Recent f-secure software upgrade has now caused a problem
On 26th Sept, had been requested to upgrade the latest software for F-Secure 2015, including an updated version for manual scanning and a compatiblility for windows 10...however. Since this upgrade my f-secure window box produces a blank grey screen and can not access the options, apart from the launch pad only which do…
-
download F-SECURE INSTALLER
astolen30
-
Banking protection vs network printer in F-secure 2015
I saw in a previous thread from 2013 that some people had problems printing when in banking protection mode. Comments suggested the problem should be solved in 2014 version. Now I installed just a month ago, its version F-secure 16.0, and I have the same problem. I find no way to fix it either. My second problem is that…
-
Winows 10 and F secure Booster Speed up registry
I have been having major problems with my PC since Windows 10 upgrade. I am working through them one by one and now have the following. I have run the free version of Booster and it found two problems. The first is "delete unnecessary files" which works OK but the second "Speed up Registry" give me a message "Optimizing to…
-
User interface not started after Safe Anywhere Mac installation on OS X El Capitan
We have noticed that our product user interface does not launch automatically after installation on OS X El Capitan. Everything works fine if you launch the product manually from the installation folder, and also after a restart the product starts up normally. The good news is that OS X upgrade scenarios are not affected.…
-
F-Secure breaks auto rotation in windows 10 with latest update
Using F-Secure Antiviturus on a HP Stream 7 running Windows 10, I realize that after the update that adds Windows 10 compatibility, my auto rotation is now broken. Uninstalling F-Secure and reinstalling the drivers for the sensor does not fix the problem, forcing me to reset my Windows 10 to fix it. Turning off deep guard…
-
I can't turn on my parental controls and password not recognise.How do I retrieve it from the apps?
I can't turn on my parental controls and password not recognise.How do I retrieve it by using the apps. I have been to the website to change my password but the apps is not recognising it
-
F secure Booster
Just bought this programm and after Scan , It cleans the temperory files , but after reastart the PC files are back Again . Also same thing in last option also . Have reinstalled the programm also , but no luck. Only thing is Working is speed up option .
-
settings not working properly!
Whenever I open an apk on my Android device. It says “unfortunately settings has stopped".please help me!