-
How to ignore a virus alert?
F-secure claims that some steam game executables has viruses. Now I want a simple solution how I get to execute these files without going through hoops. After virus detection I have the option to: clean file, delete file, isolate file and prevent from running the file. Why is there no option for "ignore and execute when…
-
Browser has started launching www.ctsrda.com
Each time I open a window in a browser (either IE10 or Firefox), it launches a request to open www.ctsrds. com. I then get a message that the website cannot be found and then must close the window. I looked for info on that website and it was started in June 2014. It seems to be malware that got through f-secure. Anyone…
-
Automatically deleting Game Files
Hi, I'm really struggling to understand this now. I've been playing an online game, War Thunder, which has been working absolutely fine until this evening. Now, the .exe file that is used for the game is flagging up as a Trojan and is being automatically deletedby F-Secure. I am using the Virgin Media F-Secure key,…
-
Deepguard slows down applications and fsgk32.exe high CPU usage
I've noticed that some applications are slow to start. One in particular is Nvidia GeForce Experience. I have identified that when deepguard is off, startup time for this application is a few seconds. When deepguard is on, startup time is anywhere from 15 seconds to 60+ seconds. During this time, and when other…
-
Website may have bit me; now scans are too fast
I have multiple PCs running W-7 with F-Secure, Malwarebytes Pro and Malwarebytes Anti-Exploit free. Everything was running fine on PC1, but then I looked for statistical information and looked at one website. At the bottom was a link which read "stats.bls.gov" which appeared to be safe. I could have sworn I cut-and-pasted…
-
Virginmedia customers SAFE licenses.. 1 or 5?
According to both Virginmedia, and my SAFE account, I have 5 installations allowed. I installed it on two PCs. And now my main PC, this morning has told me the following issues: 1. My subscription has expired. Despite the program showing my subscription expires in 2015, and my SAFE account showing the exact same thing. So…
-
F-Secure - Safe
Hi - I am using F-Secure - Safe for the first time and am particularly concerned to acheive the following: * Stop Unwanted ads and pop ups whist browsing * Stop Unwanted software being installed whilst browsing * Chack all files attached to emails to before they open for malware Does F-Secure - Safe cover these areas or do…
-
Anti virus update from inside China - Blocked
Hello, For the last month i have been unable to update my anti virus from China.. it looks like, for some reason, it is being blocked (cant connect to server etc.) I can use VPN to update, but i have 6 machines and this is a bit of a pain. Any others had a problem with this or know a solution? for example an alternate…
-
F-Secure Mobile Security for Android.
Hello. In advance, sorry for my English. Long used F-Secure Mobile Security for Android to protect my smartphone, but in my opinion there are shortcomings in the application: there is no possibility to check the file or folder. F-Secure Mobile Security checks immediately downloaded files, but does it only after it is…
-
why isn't my f-secure deleting viruses and spyware
every time i try to get rid of viruses and spyware by using auto clean up to delete them. the viruses and spyware are still there the next time i full scan again. Also when click on "cleanup tool" it says "could no complete operation" please help
-
Add new subscription to a SAFE account
Hi My customer have a SAFE account with a trial license that expired. He has already bought a new SAFE licecense from a reseller. How can he add that license to his account? He only have the option to buy online from F-secure? What are he/we doing wrong?
-
mario
buenas tardes tengo un problema con la renovacion de vuestro antivirus, he podido meter codigo en el portatil, pero en el de sobre mesa, no. hice una renovacion para tres ordenadores
-
Mobile Security went black after update
Hello, I have F-secure Mobile Security on my tablet, Lenovo S6000H, with Android 4.2.2. Yesterday I updated the Mobile Security from Google Play, but after that when I try to access the Mobile Security program it just shows a black screen. Safe browser still starts but I can't use internet with it, other browsers work…
-
Getting rid of f secure
Tried this as VM customer gone back to my software of preference using removal tool but account will not close to end of free trial why?
-
Cannot use F-secure online scanner inside China
I have used F-SecureOnlineScanner.exe for years(windows XP). Recently (from April?), I can upgrade the recent version of F-SecureOnlineScanner.exe. However, it cannot download the virus pattern database any more. No internet connection Error. The VPN services I used have also been blocked since 2013. Does any one has alter…
-
Subscription expires in 29 days.
Left Avast because of all the ridiculous pop ups and yet on my first night of using F-Secure AV 30 day trial I've been told that my subscription expires in 29 days 9 times now. I'm not even going to get past a day at this rate and I def wont feel comfortable paying for it given the only thing wrong with Avast is this same…
-
n8
can u help me plz, i forgot my password and my trusted number is already gone (out of service) can you help me in that as soon as possible.. I need my cellphone data so urgently. i have N8 device
-
Deleting a virus in outlook.pst in Outlook 2007
F-S IS 2014 tells me I have a virus called Gen:Variant.Symmi.42521 in my Outlook 2007 outlook.pst file. This is completely useless information. I need the message name, origin etc. in order to delete it. How else can I possibly find the right message? I 'phoned support and they told me to do ultra complex things with the…
-
Scanning
My F-Secure Internet scanner no longer works either manually or on schedule, although the free on-line scanner works. Updating works. My sub is paid to 2015. And I can't email support because one of their "select" boxes does not work. Where do I go from here? Internet Security 1.99 build 192 on Windows 8.1
-
Deepguar authorization and VPN service.
I'm using the F-Secure internet security 2014 for few months with Windows 7 OS. Recently, I start to use a vpn service when connecting to the Internet. I found the idea interesting. For what I can understand, It could be used to strengthen my computer security, but now I have a doubt. At the begining I had to give some…
-
Bank website shows as Harmful on one PC, not on another
https://www.anz.com/INETBANK/bankmain.asp (ANZ Internet Banking) is being blocked as harmful on my main PC, but not on my laptop under the same subscription. They both have the same latest version of Internet Security (F-Secure 1.99 build 192; Computer Security 14.99 build 103; Online Safety 2.99.2293). The main PC is…
-
FSSM32.exe constantly eating memory.
Hello. I've read lots of discussions of this problem, but never got actual solution to my end. I'm running Internet Security 2014, (F-Secure 2.06 build 303 on Windows 7) and this "fssm32.exe" is constantly running at 30-50% memory usage. I've tried, for example, to reinstall the client, turn windows firewall off, disable…
-
Mobile security uses lot of battery in Nexus 5, Android
I noticed yesterday when looking the battery usage that F-secure Mobile secuity is on top of the list. I was wondering why battery goes down much faster than normally as I have hardky used the phone. Mobile security has taken 50% of all battery usage. I have not seen this before (but have to say , not looked at the battery…
-
Mac OS X & iOS viruses
See the links below for details:- http://news.drweb.com/?i=5746&c=5&lng=en&p=1 http://news.drweb.com/?i=4352&c=5&lng=en&p=1
-
CryptoLocker & GameOver Zeus
Advisory on Gameover Zeus and CryptoLocker Print Email Published on Wednesday, 11 June 2014 15:30 [ Background ] There are millions of new types of malware detected every year. The latest to be detected is known as Gameover Zeus and CryptoLocker which encrypts a user’s information and demands a ransom from the user in…
-
Lost internet connection
First a few pop-ups appeared suddenly asking me to allow Google Chrome, which I did. After that I have blocked a suspicious application that appeared in a pop-up as well soon after. Since then I lost my internet connection. Cannot connect using any of my browsers or applications like iTunes or Dropbox for example. How can…
-
Cannot uninstall Mobile Security on Android 4.3
It seem I can't remove Mobile Security v8 from Samsung Galaxy S3 running Android 4.3. Steps i have taken below have failed: 1) Install v9 on top of it, its tell that there is older verson detected , please remove it first before using it. 2) On GUI, click on uninstall but nothing happen. The screen just disappear. Nothing…
-
F Secure Internet Security 2014
Slow startup. After login in Windows 7 black screen and no icons on desktop about 20-25sec. I need a help with this issue!
-
Unable to install onto mobile - Google does not recognise my details!
AAARrrrrgg!!! Trying to install F-Secure on my mobile (iphone), however when I select install, its asking me to log in to Google before I can download it. I do so, but the account that I have with Google isn't connected with my F-Secure account (and vice versa) - I'm being told that I have no devices. Google doesn't…
-
False positive -SOLVED-
Hi everyone try desesperatly to install this programm but no way after new release from Flight1 and severall exclusion from the Fsecure scanning, it's seems that the FS overpass the rule and clean that false positve .DLL Any chance to put it in a "approuved list" , or any idea to fix that problem ? BR
