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Scanning IPhone 5c
How do I scan my iPhone 5c. Better yet, can I scan individual programs like email? Thanks for help
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https://community.f-secure.com/t5/Security/Antivirus-F-Secure-Safe/td-p/57731
Please can somone help. This post is now closed but I am having the same problems. Both F-secure and Windows defender are bo th turned off and when I try to turn on F secure it still says that everthing is up to date and working. This has been happening for quite a while and I feel I'm paying for something that I can't…
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Choose what to scan - is it gone?
After my update to F-Secure Internet Security, I cannot find the "Choose what to scan" option. Because I get often a USB-stick with material on it from colleagues from all over the world, I miss looking whether those sticks are indeed clean. Is it hidden somewhere? Or has it been removed? How can I know whether an external…
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F-Secure Anti virus not working on Mac OSX
Hello, today I noticed that my antivirus was not working anymore. I tried to open it but it did not start. When I tried to open the settings pane it said: "Could not load Safe Anywhere Mac Settings preference pane." Then I tried uninstall it and reinstall but there were always an error. I checked my log and got this…
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Renewed Internet security 16.0 very slow on "Full Computer scan"
Renewed and downloaded Internet Security 16.0. "Full Computer Scan" is only 31% complete after 8 hours. Previous Internet Security full scan was complete in 2-3 hours. Any thoughts on why appreciated Guys.
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Can't install f-secure on laptop
Hi am using my laptop and am trying to install f-secure,the install loads ok but when trying to download the files that it needs to install it says please check your internet connection,which am confused as am already connevted. Need help help please. Thanks.
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F-Secure Booster problem - Using Window 7
"I run Booster on my PC and, after having completed the Clean Up Phase, a dialog box appears and says: "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I closed the dialog box and the program closed automatically" Can you please help me
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Troubleshooting tips on cmd.exe The application was unable to start correctly (0xc0000018). Click OK
Applicable to Windows 7, 8, 8.1 and Windows 10! Right now ... here are the steps! So I am not so sure that the steps really solve the issues. I am doing the msconfig.exe. Go to boot select Safe boot minimal. Then it restart Windows. Login. On the command prompt administrator. Type sfc /scannow Once it completed 100%. Go to…
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Company%27s getting my i information
Where does it tell me the names of company's trying to get my information
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Paid for subscription renewal but cannot activate.
Hi, I have paid for my subscription renewal and have received a confirmation email to say I have done so, but there is no sign of a Key, and when I log into my account the web page says "We are waiting for confirmation of your payment." - however I paid for it 18 hours ago. I have tried opening up the action centre and…
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Cover for other devices
My licence covers me for 5 devices and so far I only have my PC covered. How do I include my tablet and 2 kindles from this one licence?
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First timer
R the people using this app with it?
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browsing protection by fsecure
Hey, After my installation from win10 my browser protection by fsecure doesn't work anymore. Does anyone know how to solve this problem?
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F-Secure Booster Memory could not be read
I have F-Secure Booster installed on my Toshiba Encore tablet, upgraded from Windows 8.1 to 10. I had to reinstall it and since the reinstall it does not work anymore. The error code which appears is: Unfortunately an error has occured: The instruction at 0x6B486A7 referenced memory at 0x00000000. The memory could not be…
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Licence expired
Repairing friends PC after disc failure and upgraded to Windows 10 (ex 7) on completion. He uses F-secure SAFE. This is a 5 device licence expiring December 2016. He uses 5 devices. The upgrade to windows 10 corrupted F-secure and using the their recommended tool, was uninstalled.. Had trouble re-installing as was…
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F-Secure Booster error
I've purchased Booster program, but I cannot validate it . When I tried it with that Booster coed I got, I got an answer "Unknown error" and the validation doesn't happen. I have a Windows Vista lap top machine. What I can or must to do? Best regards Cake1
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coupon
Hi! I've just talk with My Safe hot line and they recommended to me to join the community. My problem : I openned an account and installed Fredome on one PC with 3 coupons for one year each of them. This was made a month ago. Now I want to install Fredome one another PC. But I have forgotten the 3 coupons. My question :…
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mbae64.sys from malwarebytes exploit
Hi there i installed this program malwarebytes anti-exploit but when i uninstalled it i noticed there is still a folder named Malwarebytes Anti-Exploit with just one file named mbae64.sys,which i can't delete,i have tryed alot of tools to try and get rid of it but no joy. I need help as when i try and delete the folder it…
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Internet Safety and alpha test gaming
Hi What are the capabilities of certain players to hack into computers if they can hack through steam/game anti-cheats if they want to hack through your protection and know my ip adress in Finland? I alpha test played ARK: Survival Evolved with my friends and other Finnish players and some other players. There were hackers…
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Subscriptions
I keep getting message saying my subscriptions has expired . How do I find my license key
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I forgot my anti-theft password how can you help
Help
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pc booster key does not work. I purchased booster in August but it still does not work I will give y
I purchesd the the F secure pc booster during August, but the key did not work. After seeking help I got nowhere but was advised to go to communitee. The key still does not work and I am seeking support. My puchase Ref: number is xxxxx. I will disclose the key when support is forthcomming . sincere thank's Stan. EDIT: PII
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SAFE renew with code, there is no option for that?
I purchased F-Secure SAFE box from local shop to renew my SAFE subscription. I tried to follow instruction on F-Secure help-pages: https://community.f-secure.com/t5/Security-for-PC/How-do-I-renew-or-extend-my-F/ta-p/62981 Got stuck on part 3 "In the Orders and Payments page, click on the Renew now button next to the…
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F-Secure SAFE installation failed due to conflict with "invisble" SiteAdvisor
Hi Support team I tried installing F-Secure SAFE last week and it reported a conflict error with McAfee SiteAdvisor. I checked in the Control Panel, browsers and Registry Editor - all does not seem to have a cler idea where the problem is. I tried running MPCR.exe a few times to remove the McAfee references to SiteAdvisor…
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error in run and update f-secure internet security
i have using f-secure internet security for 2 years. but now i have problems to run and update. currently, f-secure notify to me "trigger error". after search about it, i found some ways such as use of uninstallation tools and F-Secure Network Installer. when i use F-Secure Network Installer, notify to me "installation…
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PLEASE HELP
Hey!! I have some problem with F-secure Internet Security (latest version) - I decided to try to reinstall it, i guess something went wrong because now i can only access "Browsing protection"? I cant use any other sections of the program. I even tried running the uninstallation tool, and then reinstalling again - NO HELP.…
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Question about "Application blocked" popup window
Hey I have a question; is there something supposed to happen when i click "Show more"? Is it supposed to expand and show some information, like maybe the address / protocol / port where the application is trying to connect? Because i think i have seen something like that previously happen, i'm not sure though. But at least…
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The application "f-secure SAFE.app" can't be opened
I installed "f-secure SAFE.app" on my mac in order to remove a fake adobe download virus. I have OSX El Capitan installed. However, every time I try to open it I get the following messaage: The application "f-secure SAFE.app" can't be opened
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Installing F-Secure after Factory Settings Restore
Hi, I had to restore my phone to factory settings recently due to a faulty SD card. Although I was backed up on my PC, F-Secure was lost. I have no more 'key's' left so how can I restore F-Secure to the same phone? Many Thanks
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F-Secure SAFE / Internet Security installation not fully completed on Windows 10
Microsoft have published a cumulative update for Windows 10 (KB3093266). This update introduced a wide-ranging block on an installation component that F-Secure uses. The unfortunate side-effect of this is that the installation of F-Secure SAFE / F-Secure Internet Security on Windows 10 systems, including the cumulative…