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Lost password
Hello, I forgot password for F-Secure mobile on my Nokia E6 (Symbian). I have to change SIM card now (because of its failure), is there any option to reset password? version 7.00 owner XXXXXXXXXXXXXXXXXXX EDIT: REMOVED PERSONAL INFORMATION
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F-Secure won't install on Android
Hi. I'm trying to install F-Secure on my Android device but when I click on download it opens another browser to the Google Play store. As a Virgin Media customer though my first year's subscription is free so I do't know why it is doing this. Can anybody help me with the download? Thanks.
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forgot my nokia n 8 mobile secure pass word mbl is locked
Dear Sir, forgot my nokia n 8 mobile secure pass word mbl is locked. l help urgent
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Subscription Key not working
I purchased mobile security off of play store on a previous phone. I know that I have at least a year left on my subscription. When I enter my subscription key on my new phone I get this error message "Update service cannot authenticate your subscription". Can I not use the rest of my subscription on a new phone? My old…
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forget security code
Hello sir i forget my security code i also contact with costumer care the issu me the following number and all required information which they want from me i already sent them but up to now no response. Number: XXXXXXX Created: 2014-12-12 Subject: forget password EDIT: REMOVED PERSONAL INFORMATION
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Deleted or corrupted Microsoft windows 7 O S
Downloaded new F Secure provided via Virgin Media went to start my desk top a Acer with Windows 7 operating system can't get past the start up repair window. Paid £35 for technical help and they are unable to help and just confirm the operating system has been corrupted or deleted. Tried all the F8 , delete as starting but…
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F-Secure Banking protection
Although F-Secure banking protection is set to on, on one device the banking protection banner no longer comes up when I log in to an online bank. Is the solution to somehow reload the software or something else?
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Common Settings - Downloads
I recently did a clean reinstal of FSIS 2015 after running the uninstall tool, I noticed that the components in the Common Settings - Downloads section are somewhat different now. I can't remember everything that used to be listed but therewere CCF components which are now no longer listed, what are/were those CCF…
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IS 2015 - Can't view my subscription
I have Internet Security 2015 installed on Win7 64-bit and, the upgrade from previous version went fine and without any errors. The program works, is up to date, and says "your computer is protected" so there is a valid subscription - should be for a year still. But since upgrading to 2015, I can't view my subscription. It…
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F-Secure blocks Low Orbit Ion Cannon (LOIC) for no reason. Why?
In fact, it even blocks me downloading LOIC directly from Sourceforge.net where it is VERIFIED VIRUS-FREE. Here: XXXXXXXXXXXXXXXXX What is the reason for this? LOIC is a perfectly valid network pentesting tool. For some bizarre reason F-Secure even blocks the download when I turn off all its security features and the…
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Host is modified although it is excluded
I have win7 64 bit and have excluded the c:\Windows\System32\drivers\etc\hosts from scanning in the settings of F-secure antivirus (latest version) Still it cleans the host file and ....it does not show up in the quarantine. (I have some modifications in my host file as developer of software) Anyone have an idea ?
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Viewing sites accessed by computers on my internet
if i get f secure with my virgin media do i have to make windows live user accounts for each computer to view the site they access and to set up the parental setting for each computer the uses my internet, or can i just view the sites being accessed just from installing F secure?
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Wrongly blocked website ?
Hi F-secure team, www.maccosmetics(dot)com website is blocked as a harmful website, by F-secure client. Can you please allow it, as best to my knowledge, it's not a harmful website. Please correct me, if I am wrong :) Thanks! Best regards, joshuyo EDIT: REMOVED CLICKABLE LINK TO POTENTIALLY HARMFUL WEBSITE
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Spy Shelter...is this a fake software?
Hi All, Have any one of you here using Spy Shelter Software??? Is this a fake software??? I really don't know, never use this before. Any recommendations??? Please posted here. https://www.spyshelter.com/
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F-Secure-Safe-Profile-reaching the EOL at Dec 30 2014
1) Why ? 2) Any Substitutive Product on The RoadMap ? https://community.f-secure.com/t5/Security-for-PC/F-Secure-Safe-Profile-reaching/ta-p/64271#.VIU1QK-D4ew.mailto
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I FORGOT THE SECURITY OF MY NOKIA C7... i need help to unlock it!
help me please! I want to unlock my phone but i can't open it, i have tried already for many steps but it doesn't work help me please! EDIT: REMOVED DUPLICATE
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Re: A new tool which allows users to upload files for analysis
When I went to the page and clicked Submit a Sample, I got a blank page??? I have a lotof stealth files on my computer in which F-secure has them logged as "failed" What does this mean? and how to I submit them for analysis???
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Unable to install SAFE on Android 4.4.4 - stuck on license and terms screen.
I can install the app from Google play store, and the device shows up on my account page. However, when I start the app, the F-Secure License Terms page pops up - where I am unable to a) scroll the actual agreement text. b) press accept. I have tried re-installing a few times, no help. This issue occurs both in SAFE and…
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Is this upgrade a spam ?
I have F-Secure Internet Security 2011 10.50 build 197 and Windows 7 and have had a window pop up saying I can get a free download of 2015. Is this genuine ? Thanks
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code
Please help. All I want to do is enter the code that I was given when I bought my new phone. It's 20 digits long but I can't find anywhere to put it. I have registered with f-secure created a password etc but now I'm losing the will to live. Thanks in advance Jan.
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F-secure installation crashing Laptop with Windows 8
Hello, I am new to posting and F-secure. I installed F-secure to my 2 month old acer laptop several days ago. This caused my laptop to crash - blue screen of death and trying to restart continually, even though i removed the old virus protection software (McAfee) first. It is now back in the shop with the tec guys trying…
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Private Network Is it safe
I sometime turn on network discovery only to find strange unknown devices or phones apparently connected to my network, are they intruders or just being found as they pass close by like all the other listed routers found on my wireless routers. for an example I noted down what information I could about the last device I…
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renewal
im a virginmedia customer can anyone help,when virgin took on f-secure it was free for 12 months no problem,my subscription is up in 20+ days on virgins website it says automatically renewed on my page ie f-secure i have to manually renew according to my account,now i dont want it to lapse and wondered if anyone out there…
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Report: Self-Protection for Antivirus Software
"An Internet security suite provides full system protection, employing all available protection technologies. But what about the self-protection of the system protectors? Do they use protection technologies such as DEP and ASLR for their own use? AV-TEST examined 32 applications to find out."…
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Cannot re-install
I am installing F-Secure onto a second device. Windows updates caused an issue and I had to go back to a restore point before f-secure was installed and norton was uninstalled. It installed mysafe and safe search but not the antivirus or firewall it seems, nor uninstalled norton. Tried again to install and it said the key…
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Can't download security on tablet. F Secure not responding to "Chat" - just left hanging.
Have tried to download from Play, but wants a subscription key, which I didn't get only a "cleverley" number whatever that is. Tried to download from normal login, but didn't work as only showed half the screen on my tablet. Nobody is answering F Secure "chat" so I am getting very frustrated. I paid money for this, but…
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Upgrade suggested repeatedly
Win7 Ultimate. A few days ago I got a message about upgrading f-secure. I did the upgrade, restarted my computer. Since then, the same message appears every day. I can upgrade every time without getting any type of error message. After restarting the machine, the upgrade message will pop up again. Any ideas? Thank you!
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F-Secure Search
Windows 8.1, IE 11, F-Secure security suite. A pop up asks me to install 'F-Secure Search'. I am on BT and use Google as my default search engine. When a list of websites appears they have the little green ticks...or otherwise. Do I need to install 'Search' as I presume it is already active?
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Test product and download
I would like to test your product. How do I know that it has been downloaded? I applied And filled in application. Are there any back doors in your product ? Like apple, google, aol, and networks ? This phone has been compromised since 2011 or sooner. Please advise.
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F-Secure is blocking communication between Flash Pro Manager and Hondata
I am having issues with my firewall not letting the hondata communicate with the Flashpro Manger program. I have to restart the my computer with the firewall off, uninstall the drivers than reload the drivers for the flashpro manager to communicate with Hondata. Hondata is an ECU programming box for a Hondata Civic and…
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