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SuperSafe Boost is blocking files I want to copy
I have regular automatic backups of my drives and files but am finding some of them failing because SuperSafe Boost is blocking files I want to copy. Previous security programs I have had have had options to ignor certain files or directory but I cannot find this function on the SuperSafe Boost. Can anyone help here - is…
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how to update f-secure internet security 2015 virus definitions database manually???
Can anybody tell me how to update internet security database manually? Thank you
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F-Secure SAFE detection tool dont work Windows 8.1
Hi all. I have strange problem. On my computer dont work "detection tool" or i Finnish "puhdistustyökalu = cleanup tool" No matter if i open it from the SAFE itself or download separate "online scanner" It opens a blue "F" logo down to desktop but after that nothing happens. I have uninstalled and reinstalled many times.…
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Does app pick up on anti virus
Does app pick up on virus
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internet security options
I recently purchased f secure internet security and have some questions about basic functionality. 1. Where do i turn on the setting to view the location of found virus/spyware? 2. This is the only anti virus software that hangs (while searching for viruses) if i leave my pc.. Is it possible to make it keep my pc/hdd/etc…
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How to save directly from F-Secure Safe to iBooks?
On my iPad, using Safari I can save an opened PDF directly from Safari to iBooks (as you know, it asks if you want to open the document in iBooks). Why can't this be done in Safe? Or can it? Trying to insert a screen dump here but no luck.
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nazmynady
F_Secure n8
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Problem with renewing my subscription
I have been trying to renew my subscription for a week now, and I keep getting the same text: "Järjestelmässä on huoltokatkos. Pahoittelemme häiriötä - jatka tilaustasi, kun päivitys on suoritettu. Kiitos kärsivällisyydestäsi." I'm trying to update my f-secure subscription for 2 devices (instead of only one). But when I…
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Any plans to release F-Secure offline installer?
Hi All, Please release F-secure internet security offline installer for asian countries.Because most of the countries doesn't have good internet connection and people are having hard time installing this.Since all other virus gurards have offline installer, why can't f-secure release a offline intaller for at least asian…
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Link to installation.
Windows 8.1 operating system. I have F-Secure security running on 3 PCs. One PC has a serious infection. I am in the process of trying to sort the problem with a well known 'geek' site.....I can't even get an F-Secure recovery disc to run. However F-Secure on that PC is completely invisible and still running. I can't find…
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Multiple subscriptions in one account
Hi, I have multiple SAFE subscriptions (beacuase 10 is the maximum volume), and I'd like to manage those in one account instead of having several. How do I do that?
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Anyone have problems with Banking Protection on Windows 8?
Banking Protection on my new Lenovo Windows 8 laptop appears to block everything including my banking site. Results in page unavailable message and if I clcik fix connection button, it tells me I'm not connected to a network. Closing Banking Protection tkes me straight to the bank login page.
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installation problems
Is anyone else having problems trying to install the f-secure SAFE software on their laptop? I have followed all of the advise on the f-secure website for reinstallation, however I can not even get the software installed. Although my old anti virus software was expired, it was still protecting my laptop, now I'v…
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An offer of subscription renewal
I have had a "3 PCs 3 years" Internet Security license, and recently I received an email from F-Secure offering subscription renewal. I have two issues with regard to the message. 1. The offered price higher than the Global price? The email offers renewal to the same license as the current one (3 PCs 3 years) at 109.99…
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super safe boost issue
Hi, I was with TalkTalk and used their antivirus package but changed to Vrigin a few months ago, I have tried many times unsuccessfully to install Virgin's F-safe package but it keeps saying i need to uninstall Super Safe Boost (part of TalkTalk package) from my laptop first but there is no super safe boost to delete,…
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[False Positive] Exploit:JS/HuanJuanEK.A! is everywhere
Hi, I have just turned on my router and after 2 minutes, f-secure started to block all non-ssl websites. I tried to browse http website but immediately sign of Exploit:JS/HuanJuanEK.A!xxxxx popped up. I got scared and turned off router and got new ip and again it happened. I am seeing lots of activity about this exploit…
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kaksoislaskutus
F-secure väitää että koneessani on kokeiluohjelma ja laskuttaa uudestaan jo verkkoauppacomiin maksamaani virustorjuntaohjemaa. Eikä yhteystietojasaa mistään. Pyydän pikaista yhteyttä ja selvitystä. XXXXXXXXXXXX@XXXXX.fi tel: XXXXXXXXXXXXXXXXX finland EDIT:REMOVED PERSONAL INFORMATION.
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purchasing product in euros or dollars
hi, I can't get any answers from support, email or chat. I want to buy antivirus program. I'm presently in the us but live in Finland. Can I download and purchase a cheaper us product or do I need to pay more and buy it on fsecure.fi page? Language makes no difference to me. Second question for private and work use as…
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Wrongly blocked websites
Ok so there are these games that i always play and i enjoyed playing them but then i go on them and their blocked them websites are http://playthrust.info/client http://playthrust.info/ http://hab.zone/ please unblock them
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Renewal of fsecure subscription
My free subscription is due to expire & when I try to renew it's coming up with a cost of £79.99 rather tan £25 for virgin media customers. Nothing on my subscription has changed - how do I get it for £25?
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using on different laptops
Hi, I have f- safe through virgin media, I have installed on my pc and my husbans pc, on mine I have the options to scan etc. but on my Husbands pc I only get a message that all is OK. how do I get his to have the same controls and be able to scan etc.? there are 3 more licenses I wish to use on the childrens laptops but…
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Treated as a virus.
So i have played this game for few years now no problems. But with this new update the TERA.exe (game)is treated like a virus by my f-secure even though it isnt. How can i allow the exe to run because my f-secure keeps deleting it !
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What do I do if I have a local Proxy of 127.1.1.0 and a LOT if not all open connections go to cloud
Hello F-Secure Community, I often say that if someone owns your connection they own you. Well, I first checked my opendns.com stats and it always shows up with one unique IP. That unique IP is 127.1.1.0 I KNOW that is the home IP address and I will always know it is the home IP address it however set to my proxy address.…
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Unloading AV
Does anyone know what triggers the reloading of AV after it has been unloaded? Is it after a reboot, or maybe a time limit?
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Lost password
Hello, I forgot password for F-Secure mobile on my Nokia E6 (Symbian). I have to change SIM card now (because of its failure), is there any option to reset password? version 7.00 owner XXXXXXXXXXXXXXXXXXX EDIT: REMOVED PERSONAL INFORMATION
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F-Secure won't install on Android
Hi. I'm trying to install F-Secure on my Android device but when I click on download it opens another browser to the Google Play store. As a Virgin Media customer though my first year's subscription is free so I do't know why it is doing this. Can anybody help me with the download? Thanks.
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forgot my nokia n 8 mobile secure pass word mbl is locked
Dear Sir, forgot my nokia n 8 mobile secure pass word mbl is locked. l help urgent
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Subscription Key not working
I purchased mobile security off of play store on a previous phone. I know that I have at least a year left on my subscription. When I enter my subscription key on my new phone I get this error message "Update service cannot authenticate your subscription". Can I not use the rest of my subscription on a new phone? My old…
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forget security code
Hello sir i forget my security code i also contact with costumer care the issu me the following number and all required information which they want from me i already sent them but up to now no response. Number: XXXXXXX Created: 2014-12-12 Subject: forget password EDIT: REMOVED PERSONAL INFORMATION
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Deleted or corrupted Microsoft windows 7 O S
Downloaded new F Secure provided via Virgin Media went to start my desk top a Acer with Windows 7 operating system can't get past the start up repair window. Paid £35 for technical help and they are unable to help and just confirm the operating system has been corrupted or deleted. Tried all the F8 , delete as starting but…