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Security Updates
Update your Antivirus and do a Full scan! Do a full scan if you are using Malwarebytes! Check with Hitman Pro cloud scan. Please updates your Adobe Flash, Adobe Acrobat, Adobe Shockwave Player, Mozilla Browser, Google Chorme, Opera, Java updates, Windows Updates and Mac OS X Updates now if you do not done so.…
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Browsing protection Chrome extension missing from Chrome Web Store
It seems that the Browsing protection Chrome extension has gone missing from the Chrome Web Store. I recently installed SAFE on a mid-2014 MacBook Pro running OS X El Capitan 10.11.4. SAFE constantly nags me about the browser extension not being installed, but when I click the notification and the Web Store opens in…
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Cant Update Stops at 40%
I have been trying to update F-secure that i ahve through My internet Provider It gets stuck at %40 any problems with servers possibly? What should i do ? Thanks
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Repeated notifications that product has expired when it has not
Hi, I am getting repeated notifications, on Winows 10, that my F-secure safe has expired when it has not. Another notification was that an upgrade was available which I successfully installed. Yet I still get constant expiry notifications. It does not happen on the four other devices I have the product on. I have even…
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incomprehension
FSECURE me propose tous les 05 minuites d'effacer un fichier dont je suis l'auteur et qui n'est pas un virus... je demande juste qu'il soit bloqué mais il revient toujours au même fichier, il n'a pas la possibilité d'exclure ce fichier de toute analyse!! Pack Antivirus 16.1 c'est la version dont je dispose
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Upg to 16.2
I have a 3-year license of IS-2015 (run out in June 2018) and until a few days ago it runs with the last/actual version 16.2. Two days ago i have to setup/installing my PC new and now FS-IS runs on version 15.3. Is there a possibility to update/upgrade it manually to 16.2 ? PS: 16.2 came per Autoupdate. "Problem" solved :)…
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Malware blocks antivirus
Hello There is malware that blocks antivirus
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F-Secure incompatible with EMET 5.5
Hello Everyone, This thread brough to light that f-secures deepguard feature does not work with EMET 5.5. As that thread is a year and a half old now, I'd like to bring up that the exact same issue still remains. EAF does not work in many applications (such as Google Chrome) with F-Secures deepguard feature turned on. Can…
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F-Secure Safe Renewal
I have paid my renewal for F-Secure Safe which is now valid until 5/4/17. But it now shows me my computer is not protected and everything is orange. When will this be corrected as I have no protection on my computer.
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Problem installing Updates
Windows 7, F-Secure Intenet Security latest version. A few days ago I upgraded F-Secure Internet Security. After Reboot the Windows Taskbar showed me 2 Problem. Both were: Antivirus F-Secure update (important). I did, nothing happended. Open F-Secure it shows: Written in red, a great X"Ihr Computer ist nicht geschützt",…
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Safe and Freedome on a mobile phone
I already have Freedome protection, what are the benefit of using the Safe on the same time? Not the addiotional features on Safe, but does it improve the ones that already on Freedome?
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Re: Adapt User Interface of F-Secure IS to the one of Clean-Up Tool or Freedom
Clean Up Tool in FSIS 2016 doesn't work. I have to go to AppData/Local/F-Secure/stubdl/fasdart.exe and double click on that file. The tool then works. Uninstall / reinstall / operating as administrator don't work - the tool refuses to function directly from the UI. Any remedies known? If yes you're welcome to send 'em to…
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FSafe is switched off every time i open firefox
Every time I open Firefox i get a message "#Your Computer is not protected - Protection malfunction restart your computer". Restarting makes no difference and I immediately get the same messsage on opening firefox
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browsing protection won't install on chrome
I have clicked reinstall protection and restarted 2 times and nothing happened
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f secure found 2 malware it cannot handle - what to do now?
Result: 2 malware found Trojan.JS.Agent.KVR (virus) Trojan:JS/Kavala.D (virus) any ideas what i do now? thanks
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scan not working
I keep getting this and I've restarted several times
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Browsing Protection By F-Secure 2.160.3975 makes Google Calendar freeze
I'm a subscriber on F-Secure SAFE. I've had severe problems with Google Calendar loosin all possibilities to add/edit calendar posts and also Google Drive in which I wasn't able to edit the Excels i have there. I'm using Firefox 46.0. W7 with all M$-patches. I Deactivated all add ons in Firefox. Then i got Google to work…
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HOW DO I REMOVE THIS SECURITY APP?
I HAVE NO IDEA HOW THIS ATTACHED ITSELF TO MY FACEBOOK BUT BECAUSE OF IT I HAVEN'T BEEN ABLE TO GET INTO M FACEGOOD FOR 2 DAYS. IT TELLS ME " YOUR COMPUTER NEEDS CLEANING" ON THIS PAGE THE ONLY OPTION IS TO LOG OUIT DOES HOWEVER TELL ME I CAN USE FACEBOOK WILL CLEANING BUT DOESN'T OFFER A LINK TO GET INTO MY FACEBOOK. SO…
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malware on facebook
This is new to me and very frustrating. Everyime I try to log into my Facebook page, I keep getting this message that my computer needs to be cleaned. I click on the download, "did not request service", it begins the process to download but for hours on hours it goes no further....I have'nt been able to get into my…
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How long does it take to upgrade from 5 to 7 devices?
Hi, Maybe I'm too impatient, but how long does it actually take from the payment until I have the two additional licences in use? I had subscription for 5 devices and I upgraded it to 7 devices (and paid instantly). Invoice says that "we have received your online payment" and "unless told otherwise, the delivery date is…
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Shortcut on desktop
How do I create a shortcut on the desktop
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SAFE makes SD card reading really slow
Reading SD card gets very slow in Lightroom 4 (OS X 10.11.4) when online checking ('käytönaikainen tarkistus') is on. Normally card content is read in about 10 sec, with SAFE on it takes 5-12 minutes. Does anybody know if a fix is coming?
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Constant pop-up telling me my subscription is expiring. (SAFE)
So I have one day left on my subscription and I'm just waiting for the e-mail bill to arrive so i can renew for another year. Now F-Secure is sending me a pop up every minute with the most annoying sound in the world telling me about the expiration date. EVERY MINUTE. WHY?! I have looked through every setting and I just…
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Rootkit scan stops after a second or two, says "scanning was interrupted"
Hi, My email program seems to be sending out spam to people in my address book once every week or so. I've run a full system scan of my Windows 7 Home Premium PC, but it doesn't find anything. When I try to run an F-Secure rootkit scan, it starts but then stops after about 1 to 2 seconds, and displays the message "Scanning…
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F-Secure internet security through isp, CenturyLink
Thank you in advance! I have had F-Secure internet security 'free, through my ISP, CenturyLink, for several years. They have switched to Norton, which I do not wish to have. I desire to obtain a paid version for pc and laptop.... ..How do I proceed... Do I uninstall what I currently have on the pc, first? ..or... Can I…
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Cancelling my subscription to F-Secure Safe Home Security
Hi, How do I cancel my subscription to F-Secure Safe Home Security? Thanks, Kevin
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Annoying Malware or adware
I recently renewed my F-Secure (now F-Secure SAFE; before only F-secure antivirus). It had expired. Before I renewed I had already a problem witch I still have. This morning I thought I got rid of the problem. But it is back again: The problem comes up when I want to read articles of newspapers (Volkskrant and NRC). When I…
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Dozens of "Windows Security Center Support Module (32-bit)" processes freeze my 64-bit Windows-10 l
I upgraded my laptop from Windows 7 to Windows 10, and F-Secure SAFE started working normally after the upgrading; I was able to make virus checking with it. But soon my laptop became extremely slow, so that it takes more than ten seconds to write a single word, and it takes several minutes to start an application. I…
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F-Secure Safe Renewal problem
Although it is highly probable that i'm just not looking at the right place, I can't seem to find where i can renew my subscription for F-Secure SAFE. When i login on this website i get a message "Subscription expired, renew now" but the only option it gives me is "remind me later". If i try to bypass this problem by…
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Cannot unistall any apps, "Your security code"
I have a company phone (android) and apps are pushed to it with Revival but it is also possible for me to install apps via Google Play. But when I try to *unistall* them I am not allowed to. F-Secure asks for my "security code". I cannot remeber setting any such thing manually? My companys mobile support says that they…
