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Moving F-Secure Safe from one drive to another
I need to move F-Secure from one drive (win10) to a new drive (win7). How is this done ?
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DeepGuard blocking a programme
I have a problem with DeepGuard blocking a programme (VRU CALC 0.51 32bit.exe - a PadLock Excel file). I can't see the file in the blocked list of DeepGuard, but if I disconnect DeepGuard, the programme run without problems. Anyone have an idea to get around this without disconnecting DeepGuard?
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F Secure Safe for Mac installation problems possible corruption
I had previously installed this on my Mac sometime ago but now when I have gone to check on my Mac security it looked corrupted. When I look on Launchpad it shows what looks like a book with pencil, ruler and brush, and support tool next to it. I have uninstalled but when reinstalling it comes back up the same. I can't…
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Installation problems with Battle.net products
Hello, This week i bought the new game from Blizzard entertainement "Overwatch" on my pPC. When I started the setup for the required launcher (Battle.net) the installation did not work past the Windows authorisation pannel. I contacted Blizzard entertainement but could not solve the problem. They mentioned however, that my…
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Strange folder in Program Data
Hi, I'm new here and not sure if this is the place to post this: I have a weird folder in my Program Data that says 'cis1EED'. All it says in properties is that it's an app. Can't find anything about it on the web.... doesn't exist. Scanning it does not show it as malware. I have an HP laptop Windows 7 upgraded to Windows…
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F-Secure SAFE is reminding me to update my subscription too often ... what can I do?
I'm using F-Secure SAFE on a Windows 10 PC at work. Someone will update my F-secure subscription within a few days. Until then how do I reduce how often F-Secure reminds me to re-subscribe? It reminds me several times per hour. Thanks in advance for a tip. F.
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Why did F-SECURE SAFE start to block javascripts?
After I updated F-SECURE SAFE, it started to block javascripts from the website rp5.ru: 1. rp5.ru/Scripts/maps.004.js 2. rp5.ru/Scripts/custom_datepick/jquery.datepick.cr.js As a result, the content of the website is not displayed correctly. When I add the website to the exception list, this problem disappears. Could you…
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Banking Protection vs. mobileTAN authorization gateway
Dear F-Secure support, I'd like to let you know that your Banking Protection is causing more trouble than it protects. When doing online payments with mobileTAN protected credit cards the payment fails due to that redirection from the mTAN gateway to the shop site does not work. Even worse as F-Secure SAFE does not report…
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How do I reinstall F-Secure trial version from my Virginmedia
my F-secure/safe trial was inadvertently removed after three weeks.can you help?
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Compatibility with Windows 10 Anniversary Update.
Hello, F-Secure! 2 August 2016 will be officially released update Anniversary Update for the operating system Windows 10. F-Secure SAFE is compatible with this update?
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Anti-Virus Flagging Adware OpinionSpy as a Trojan
Just a heads up but it looks like Intego had never seen adware on a MAC and was quick to call this a trojan and a backdoor - there are references all over the internet blasting them for getting this wrong and claiming a billion dollar publicly traded company is putting backdoors on systems. You might want to pull the post,…
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Opstart en afsluit probleem
Als ik de pc opstart duurt het soms >10minuten voor hij eindelijk bruikbaar is. Dit geld ook voor het afsluiten, dit duurd soms nog langer. Oplossing die ik gebruik is voor afsluiten , via hulpmidellen alle beveiligingen uitzetten, bij opstarten begint het echter weer. Na opstarten werkt alles ( zo te zien ) correct, virus…
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Ask Toolbar
Do F-Seure identify Ask toolbar to unwated application and delete? Like Microsoft and other security programs delete this. Microsoft has detected PUA: Win32/Ask.Toolbar. And others: not-a-virus:WebToolbar.Win32.Agent.byv (Kaspersky), Generic Malware.nl!ats(McAfee), a variant of Win32/Bundled.Toolbar.Ask.M potentially…
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F-secure Problem Installation cannot download required files
hi After registation and downloading the F-secure installer i gotthis message after starting the installation f secure cannot download required files .......... any requirement setting ? i have windows 10 like OS
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scan has stopped working.
the scan on f secure safe has stopped working for no apparant reason.
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Expire date
i registered with F-secure safe for 2 years till 31 juli 2018 for 5 devices. One IOS device shows the correct date. The second IOS device shows me a different Experation date. 31-7-2016. Till The end of this month. Why? Can you change that? Or does it means that one device isn,t save anymore within 10 day's. Please Your…
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After F-Secure engine update no longer getting website ratings on Google search.
F-Secure updated to version 16.3 yesterday and since then the site ratings - green ticks, grey question marks etc. no longer show up when I do a google search. I tried it on IE, Firefox and Chrome and they are all the same - no site ratings. They DO appear if I use F-Secure search. Now this has happened in the past and I…
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Security Updates
Security Updates! Please do a full scan with your antivirus for any viruses, malwares infected in your computer. Then, if there is anything being detected ... remove them from Quarantine. Restart your computer. Download Hitman Pro. http://www.surfright.nl/en/home/ And do a scan again see if there is any infections in your…
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Bank securtity turn on when i open now tab in FireFox
I do not know why but its irritating. Some times. Not all times, when i what open new tab bank security show. Do anybody know that issue?
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Infinite reboot at "Compatibility Check" (Install)
F-Secure Safe will not install (first install with dowloaded F-Secure-Safe-Network-Installer_****_.exe). Infinite reboot at "Compatibility Check" (75% Install). After reboot "Compatibility Check" (75%) and told me to restart. Infinite loop... A dozen times for now. No way to stop this loop. My environement : PC WIN 10…
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It is possible to inflect sim card?
Hi, Whether malware can inflect or be stored in sim card?Is f-secure able to solve this risk if it is really exist?
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64bit package.
Hello, Dearest F-Secure. Thank you for your best protection F-Secure SAFE. Do you have 64-bit version of F-Secure SAFE? How I can download it? P.S. Sorry for my bad English.
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Banking security works not with all banks
Hello, with one bank the protection works. - And with the other bank not. - So what is the reason or rather, what can I do? Thank you By
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F-Safe Time Limit on Android useless?
I bought F-Safe mainly because of its time limiting feature to control my childs android smartphone usage without constantly having discussions. This worked for a few weeks until my son today discovered a really easy workaround: * Change the date in Settings to tomorrow * Wait a few minutes until the time limit resets *…
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New Mac malware discovered in the wild installing backdoors
http://www.cnet.com/news/new-mac-malware-discovered-in-the-wild-installing-backdoors/ http://www.cnet.com/videos/mac-malware-gives-attackers-full-access-to-your-computer/ Try this. https://www.malwarebytes.com/antimalware/mac/
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10 million Android devices reportedly infected with Chinese malware
Check the links below for more details. http://www.cnet.com/news/malware-from-china-infects-over-10-million-android-users-report-says/ http://www.cnet.com/videos/android-malware-hummingbad-infects-millions/ http://www.cnet.com/news/are-you-one-of-the-millions-affected-by-this-android-malware-the-359-ep-73/
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Using an existing account with a new box code?
I've been trying to add a code i bought in a box to my account, no joke for about 25 minutes. No matter where i look and what videos i watch it seems like there just simply isn't an "add code" button on the panel. I've tried going to f-secure.com/box which then redirects me to my account but doesn't give me the option to…
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Can't connect to the Internet after downloading
Hi there, was putting f-secure into my desktop computer there, created and account, installed it, restarted the computer and went to finish the installation and it won't let me as it says I can't connect to the Internet even though I was working perfectly fine before I downloaded this security (limited or no access). Tried…
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Why won't F-Secure let MetaTrader work
Metatrader (MT4) users currently cannot run their application if F-Secure/SuperSafe is active. They receive a terminal.exe "intialisation error 4". This doesnot happen when F-Secure is deactivated This has been documented in a no. of places e.g. here SO my question is, WHEN WILL THIS ISSUE BE FIXED??
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Optus Internet Security Suite (F-Secure Internet Security) end of life (EOL) email notification
This post only applies to Optus customers. Optus has recently sent an email notification to all of their customers about their Internet Security product, Optus Internet Security Suite (OISS) reaching end of life (EOL) on 31 July, 2016. The Optus Internet Security Suite is powered by F-Secure's Internet Security software.…
