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Emails telling me my protection has expired
I keep getting emails telling me that my protection has expired and I need to renew my subscription. The problem is however, I should be protected until 10th December 2016 and my account details confirm this, so why all the worrying emails? Has anyone else experienced this? Helen
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Browsing protection don't working.
Hi, i recently installed F-Secure Safe on my principal PC on Windows but when i install it on my secondary laptop the browsing protection simply doesn't works, i also tried the reinstall extensions option and rebooted but nothing happens. The security check doesn't appear on Google searches and it can't block AMTSO Phising…
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F-secure search and privacy
As Google search is well known to track my searches and I want to avoid tracking as much as possible, how safe is it for me to use F-secure search (since it's connected to Google search)?
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Super Safe Boost - Talktalk F-secure
Hi, I have f-Secure / Talktalk super safe boost installed on Win 10 PC and I need to access my online f-secure account as the licence seems to have expired whilst I was changing my talktalk package, problem is I can't remember the registered email address to reset my f-secure online password, and emails initiated from…
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2 lisences on 1 PC
Dear sir, my computer is accidentally crashed. I had to reinstall f-secure. Thereby I have 1 license extra used on the same computer. (2 licenses 1 computer). How do I get my license back on my account. Is't possible that you take care of this problem? My Refnr: xxxxx EDIT: Remove PII
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Online payment problem
I had banking protection turned on and as a result found that when trying to make online payment to reputable payee (ASDA, premier inn) the final verified by visa function no longer worked and payment would not go through. Turned off banking protection, same problem. The isue is not with my card as was able to make the…
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DuckDuckGo still missing
DuckDuckGo is still missing.
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F-Secure blocking a download.
Hello! I've had F-Secure for a while now and I love it! But recently I haven't been able to update "Razer Synapse", I uninstalled it thinking that would help and now I can't even install it. I have turned the firewall and everything with F-Secure completely off, but I still see that in the "Recent Events" Tab that it's…
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Non longer using Virgin
I am no longer using Virgin Media but would like to continue with F secure. How do I go about renewing at full price?
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Parental Controls on Galaxy 10.1
I am very pleased with F-secure on my two PCs and I am delighted to find that I can expand that system to my Tablet. But here are three odd things in ascending order of importance: 1) There seems to be no way of blacklisting specific websites on the Tablet - or am I missing something. 2) If I have Parebtal controls On,…
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why does fsecure safe removes small files
can someone help me, when i run a program that is attatched to a small file and fsecure thinks it malware they remove it how can i fix that
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Chrome for Android does not appear in Safe Browsing list
Hello everyone, I've two android devices with Chrome browser. On my Nexus 4 with Android 5.1 everything works fine, instead on my eXperia Z2 with Android 6 I can't see Chrome listed in Safe Browsing section. I mean in Safe Browsing Menu (tap to F-Secure SAFE app, then tap to Safe Browsing icon). Actually if I browse some…
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Resizing F-secure windows on Windows 10
Hello, am I the only one who cant't resize f-secure windows and text on Windows 10? Text is too small to read. I have 1920x1080 resolution and I'd rather not to change it.
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F-Secure support cancelled my subscription when I asked for help in renewing!
I asked for assistance with product subscription renewal. They proceeded to cancel my subscription? Now when I log in it states Your subscription is canceled and your payment has been refunded. SAFE is not currently protecting your devices. We are sorry to see you go. Please tell us how we could improve the product for…
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key lost
Hello, I have accidentally deleted the email where i had my license key for 1 machine. I have got my recipe of the purchase available. Is it possible to recover the key somehow Thank you I don't speak English and i took a same message, please help me. Conny Bühler Referenznummer: (bei Rückfragen bitte immer angeben)xxxxx…
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Downloaded F-Secure Internet Security But F-Secure SAFE installed instead
Hello I downloaded F-Secure Internet Security From here https://www.f-secure.com/en/web/home_global/internet-security But F-Secure SAFE installed instead why ? Thanks.
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F-Secure on 100% disk for hours after Windows updates
This is the second time after a Windows cumulative update that I got into severe problems. F-Secure AT LEAST is part of that problem. This time it was on a package of Windows updates including cumulative KB3194798. Currently I am looking at a 100% disk use by F-Secure immediately after starting up my PC. I have spent the…
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F-secure IS 2106 and Zemana anti malware: real-time protection ?
Hi, I'm using F-secure internet security already since 2 or 3 years. Some guys on a security related board recommended me to use also a second security software on my machine (W7 home premium): Zemana Anti Malware. Here is the link to this software: https://www.zemana.com/en-US/AntiMalware My question is: currently i'm…
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Uninstalled F-secure now my browser doesn't work
Hi there! Just uninstalled the programme on my laptop (Mac) and now when I open Safari it wont let me load any pages because Safari can't find the programme to open a x-fs-bp-query: What do I do?
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2 questions
Två frågor , 1/ Mitt virusskydd fungerar ej ,blir INTE kvar på min mail-adress 2/kan jag komplitera min tjänst hos ER , ang, min fasra data Ärende nummer XXXXXXXX EDIT:TITLE and PII
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Browsing protection add-on in Firefox 49.0.1 Mac OS 10.10.5. prevents Google drive open files
F-Secure SAFE Browsing protection add-on in Firefox 49.0.1 Mac OS 10.10.5. prevents Google drive open files even I put web site exceptions drive.google.com Please help and advice -asko
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F-Secure on Mac OS (Sierra 10.12)
Hi! thanks for read this post. Only a cuestion, F-Secure For MAC, is supported on Sierra 10.12 Version? there are known errors ?
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No account access
Bought new PC, can't access F-Secure account, won't forward e-mail for forgotten password.
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https://www.planningportal.co.uk/ has been listed as a blocked site
planningportal.co.uk/ is the main UK govermenent site for matters dealing with building permits. Someone has listed it as a harmful site and it is now being blocked. Is this just a malicious joke, or is the website actually harmful? We need to use it all the time. Rgds, Brian Love
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f secure -antitheft
i have forgotten the security code but have the trusted number how can i change or get the security code back.i am using nokia n8
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Re: Technical questions
<p>This nightmare is happening to me as we speak... </p> <p>No mather what i do this m....fu... file named Photo.scr multiplies it self in every god **bleep** folder on my Nas (Asustor AS-202TE) and windows defender detects and deletes it but it keeps coming back no mather what i do...</p> <p>Im so close to "reinstall" the…
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Win32/teerac.gen
Unfortunately F Secure Safe did not prevent me from the Win32/teerac.gen. Instead Windows essentials took actions upon it. Any suggestions?
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Vodafone Security Package
Hi, i have some issues after a re-installation of my Win10 64bit System. Im using the Vodafone Security Package including the Internet Security and the PC Protection from F-Secure. The Installation of the "Main" programm was successful. I have acsess to the settings, user keys, etc. The subscription key is also accepted.…
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Re: remove devices when renewing subscription
i need to change the licence from 15 devices to 5 as i renew my subscription. how do it do that?
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Compatibility windows 10 - antivirus
Hello, I have F-Secure 16.3,Antivirus 14.165 build 102 DeepGuard 5.0 build 593 E-mail Filtering 1.02 build 22203 Management Agent 8.30 build 43251 User Interface 18.00 build 589 Virus Protection 11.00 build 22201 installed on Microsoft Windows Pro 10.0.14393 desktop (upgraded from Windows 7). I tried to solve some speed…
