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F-Secure Safe doesn't offer a vulnerability scanner
I'm not sure if this is the correct place to contact the experts at F-Secure, but I have noticed, since installing F-Secure Safe, that F-Secure doens't offer a vulnerability scanner, whereas their competitiors, such as Kaspersky Lab and Bitdefender, do offer vuknerability scanners. As F-Secure is regarded as a premium…
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Problem Entering Renewal key: Check network connection ?
I'm using WIN XP (german environment) and I renew F-Secure Internet Security several times during the last years sucessfully, but now after entering my new key I bought a few weeks ago the message "Check network connection and try again" (<- german message, translated) appears . Any idea, what the problem might be? Many…
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Trying to renew in Orders and Payments, but no option to renew.
I am a VM customer and I am trying t renew my subscription. I have opened Orders and Payments, but there is no option to renew. I tried to do this yesterday, the last day of the current subscription, but my connection wnet down. All there is on the page is: F-Secure SAFEExpired 31/12/20165 devicesManual renewal But it…
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F-Secure Mobile Security
Dear sirs, I downloaded from Google Play and installed "F-Secure Mobile Security" on my Android device. After I accepted the license terms, I wasn't asked for activating, the application stopped working. Every time I start the application, the application stopps working with an arror message "Application stopped working".…
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Too many products, not enough description
I have used Internet Security for many years. But I am totally confused with the multiple products on offer. Some seem to be the same with a different name (for example F-Secure Safe is the same as Internet Security), some seem to be collections of products, some seem to require to be managed through the fsecure website. A…
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The site www.walmart.com.br does not open
The site www.walmart.com.br does not open I put the site www.walmart.com.br as an exception in navigation protection but the system does not open The site www.walmart.com.br opens when I turn off the navigation protection. What's the problem
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Changelog
Good evening, where can I see the F-Secure changelogs? To be able to follow the new updates and new versions of the program, thank you.
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Browsing Protection + Charter Security Suite + Chrome + Mac OSX 10.11.6
This combination works perfectly with FireFox and Safari, but not Chrome. The installation appears to be succesful, but Security Suite says it is not installed or is turned off in Chrome. Also, the extension disapears from my list of extensions when I quit and restart Chrome.
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Cannot access fsecure on windows 10
Hi Can anyone help with regards to Fsecure on Windows 10, has just disappeared but I am still subscribed and saying Im protected!!!!!!
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Can any of F-Secure's products help bust a Remote Snoop in a Public Housing Computer lab?
What I am noticing is,what I think will amount to Cyber-Harassment toward the residents and extrapersonally toward me.There are some self-entitled to snoop wise-guy know-it-alls or "all" singular here in my housing apartment who have treated me with abnormal treatment by disregard for my presence by speaking in vocal…
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-secure is saying I only have a subscription until the end of January when I have paid for one year
I went to add my phone to devices and my account says I only have a trial subscription till January 26th 2017. A few days ago I paid for a year 49.99. How can I resolve this? Thank you.
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Renewal of account
I just bought a 12 month license for F-secure and started a F-secure Safe account to start with which is free until 27.01.17 . How can I syncronise the 2 accounts. I would like to use the license I bought.
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Support Firefox
Hi Support Firefox browser in your mobile security It is one of pupolar browsers Thank you
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F-Secure SAFE messing with latest version of Malwarebytes
I had to uninstall due to it messing with Malwarebytes anti Malware, i suspect there might be a conflict
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Computor not protected!
Hi All, I have got the above message along with 'virus protection not up to date'. I have tried to do a virus scan but all I got was 0% done for about 20 minutes. Tried to contact support team but apparently they only work Mon to Fri and not on bank holidays (lucky them!). Now I dare not use my laptop, what do I do? ps.…
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F-Secure Anti-Virus
Short topic: There's the message in Anti-Virus that computer isn't under protection with turn on button. When I press it, nothing happens except monitor background changing in this window. How can I turn it on?
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F-Secure icon
I've just reinstalled Windows 10 on my desktop pc and the F-Secure product icon is no longer on my desktop. How do I reinstate it?
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F-Secure SAFE for Mac scored very bad results on AV-TEST
Is there a statement from F-Secure regarding the bad results on AV-TEST? https://www.av-test.org/en/news/news-single-view/strong-protection-for-macos-sierra-12-packages-put-to-the-test/
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F Secure Safe Renewed, but F secure still says "You are not protected""
I purchased a new laptop and installed F Secure SAFE for a 1 month trial period which has now expired. I purchased F Secure Safe and changed my password - but the F Secure on my computer is still saying that I am not proteced. I have restarted my computer, also logged into my F Secure account to check that the payment has…
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SAFE Login issue
Paid for some time ago but has never worked properly. I thought I would have another go. Downloads OK but does not log in correctly.Please activate from your end and start subscription from date of activation. If unable to activate please return subscription. Regards Jeremy Wright EDIT:TITLE
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After SAFE installation some applications won't start
Hi, After upgrading F-Secure Internet Security to SAFE, some applications did not start anymore including SAFE itself. SAFE seemed to work in background (services), but could not open SAFE UI (nothing happened). Also could not open Windows File Explorer or some other applications. This PC has been upgraded from Win7 to…
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F-secure is tempering with my 3D-program
Hi, I have F-secure running on my (Mac-)computers by courtesy of my provider XS4ALL (Netherlands). A few months ago I suddenly started having problems with my 3D-program Strata Design 3D CX, a program I use about 80% of my office hours. Every little action (like selecting an object, or changing windows/views) triggered a…
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Exclude objects on mounted volume
Hello, I just struggled for quite a while to exclude a directory from real-time and manual scan, and finally figured out how to do it. There does not appear to be any recent questions on this issue, so I thought I should fix that. I. Issue There is one file that SAFE kept deleting as soon as it was created, citing some…
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Banking protection no longer working in Firefox after re-install of Internet Security
Hi, After a windows update I was forced to re-install Internet Security because I couldn't open the F-Secure menu in the task bar anymore by right clicking. Now the Banking and Browsing Protection does no longer work - the debug information provided by Firefox suggests that some sort of Windows Service seems to be missing.…
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Unable to reduce devices and renew
Hi, i have created a F secure account a month ago for the trial session and it has then expired. So now i have bought a new internet package for 1 device, however i am unable to renew it as it says that "this campaign has ended" whenever i try to type in the related info and the code given. i realize that i have to buy 3…
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Considering giving up on F-Secure products due to critical usabilty issues
F-Secure is perhaps the best AV solution in the world but it has certain problems I just cannot cope with: 1) During each updates F-Secure overwrite pretty much all the files under C:\Program Files (x86)\F-Secure\SAFE\apps\ComputerSecurity\Anti-Virus\aquarius\core I believe this process could be improved and streamlined so…
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Virgin Customer - Incorrect License Expiry Date showing on Android Device
I have just taken Virgin service and installed F-Secure safe on my laptop and android device. The laptop is showing the correct subscription, but the android device is showing that the service is expires on 13/01/2017. I have checked, and everything is showing as installed correctly, but to be safe, I deleted the…
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How do I delete my F-Secure account for my iPhone?
I downloaded F-Secure Safe for my iPhone the other day, but I really don't feel I have a need for it.
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Child protection is deactivating by itself
Dear community, I have got a big problem. I installed F-Secure SAFE on the smartphone of my daughter und activated the child protection to block some apps. After a few days I saw, that the child protection is disabled again. But no one entered the password to disable it. I just had contact to the support. They asked me to…
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Student subscription
Hello, I need to renew my sub, and my school offers discounted price, can I add that discount on existing account upon renewal or do i need to create new acoount?
