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getrss.dll
I'm quite puzzled about the above mentioned .dll file. Around half an hour ago (17.01.2017, ca. 4:00), my F-Secure Internet Security automatically deleted the getrss.dll file, and mentioned it to be a generic trojan. I looked around and seen that this file belongs to the game 7 Days to Die. Now that got me a bit concerned.…
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Roadmap for 2017
Is there a roadmap for the near future (e.g. Q1/Q2 2017) that can be shared with the community? What new features are planned? And so on...
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My F-Secure service issues during registration and login
We are currently experiencing issues on My F-Secure service where the user registration and login might be failing. We are doing everything we can to resolve the issue as fast as possible. Please rest assured that our users are still protected and are at no risk. We apologize for this disruption to the service.
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Internetsecurity 2015 license problem after changing Motherboard
I use Internet Security 2015 for 3 PC. After changing the motherboard and reinstalling Windows 10 on one of these PCs, F-Secure uses the license of one of the two other PCs and does not delete the old installation. How can I release the license of the old installation to use the full 3 PC license when the old Windows…
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Reporting a Vulnerability almost in every single F-Secure Products
Hi Developers and other friends in Community :) just do a simple test in any F-Secure products, with my Instruction: press Windows+R ( open Run ) on keyboard together, type Services.msc then tap on enter , ok we now can see (find) all of f-secure services which is normal , obviously they should be running. BUT ! here is…
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Renewing Key Subscription (Virgin Media)
Hi As part of my F-Secure SAFE subscription with Virgin Media I get 5 Key vouchers. I renewed my SAFE sub in December all fine. Key is now saying that Subscription ends at end of January 2017. My Android which I sync with is saying Sub expires in 12 days etc etc What is the correct process to renew this so it just uses are…
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How-to report a bug in F-Secure Products?
Hi Community :) well you can see my question in Subject is there anywhere for it?
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during telebanking
Hi, During telebanking, the f-secure window "Banking protection active" jumps arround my monitors. I use a NB and an external Monitor. OS: Windows 10. Please help! regards, Lukas
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update problem
hi i just looked through the update list and saw that F-Secure Network Interception Framework Update 2017-01-02_01 due to update on the 7th hadn't installeded what can i do?
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Problem after reinstallation
After problem I removed installation of internet security. During installation got message installation failed of Antivirus and Browsing protection
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mellowsurvey.com
Has F-Secure come up with a remedy for this malware?
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Over charging for subscription
I have raised this with both cleverbridge and Virgin who have both stated that this is an F-Secure issue. The virgin site clearly states "Included at no extra cost for 12 months, then £25 a year, no upfront cost." However cleverbridge has charged £44 for the renewal. When I log into F-Secure it is showing the Virgin media…
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Renew
I can't renew my f secure anti virus product
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The key to My F-Secure.
Spoiler (Highlight to read)I have paid for a renewal in july 2016 and still have not get the key to work. I called customer service once but that was no help. I have an iMac. where can I get in touch with someone from the company to help me? If no one can help me I want my money back and buy an anti virus programme from…
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disk usage 99% and multiple instances of fshoster32.exe running
With regard to the above, please let me know if this is a problem with f-secure or it is a malware problem.
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How to download the program with the purchsed key
I have just bought a new computer but I have lost the purchased program link and the golden key to re-install. How can I get the software download link. I can't remember the exact software name.
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Cant find subscription
Hi, I bought a 5 device licens 2 months ago. When I log in to my profile it tells my my subscription will end in 2 weeks. I properly made a mistake and registed my subscription on another email (I dont recall) how do I trnasfer it to the right profile ? I can send all the invoices and papers I got to prove it is me :)…
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Gen:Variant.Symmi.
hey i was just wondering do any of you know what this malware does?
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Forget password Nokia n8
Help me
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Re: F-secure renders computer unresponsive
It seems I have similar problems. 1) The Windows 7 64 Bit Laptop of my wife hangs. 2) I cannot find any possibilty to contact F-Secure service except live chat or phone during my own working time (no contact form for privat users, as it was abailable a year ago).Seen from Germany. Details to 1): The laptop is unresponsive…
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Inconsistent results with F-Secure for Mac
Hi all, first post here. I'm a happy Freedome user on my Macs and Android devices and I trust in F-Secure's expertise, that's why I'm a little bit shocked after learning that the Mac version of the antivirus solution doesn't detect a PUA (potentially unwanted application) widely known for deploying crapware; I'm talking of…
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harmful file
hi on saturday i found a harmful file a WAX.tmp file with a Gen:variant;symmi infection i sent a sample to f-secure and got this response: Greetings, Thank you for your submission. The submitted file seems to have been damaged/corrupted. In order for us to investigate further and determine if there are presence of…
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F-Safe for Android ignors Keep WiFi on during sleep setting
Since I installed f-Safe I noticed WiFi being active all the time even though I've set my 'Keep Wi-Fi on during sleep' setting to 'Never'. I uninstalled F-secure and now it is working as normal again. Is this a bug or do I need to change anything? I have a Galaxy Note 4 and am running Android 6.0.1 (stock).
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Problems with renewal (new sub keys)
Have just bought 2 x 3 computer subscriptions to renew on 6 PCs. Installed on one PC okay, but other two devices don't show updated subscription ... one can't connect for updates even thought internet connection is okay. Other PCs won't accept subscription keys. Now (by mistake) installed 2nd key to original PC which has…
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Problem : Redeem code not working.
Hello everyone. Sorry to post here but the expert chat and support isn't working. Here is my problem, i got a 1 year subscription via a box which instructed me to go on www.f-secure.com/totalbox , but this link exist anymore and when i try to add the redeem code, it's not working either. Does anyone know how to contact a…
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Subscription key was not getting linked with the my f-secure account
Account ID xxxx was not getting linked with my f-secure account xxxx@yahoo.in EDIT: Removed PII
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F-secure account can't log in
Hello, I just bought F-secure Total, I've seen the payment go trough and the email have been activated. However when I try to log in I get an error page : http://imgur.com/a/KxZ0G Any of you have an idea on how to fix this ? Thanks!
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INSTALL PROBLEM
Whenever I try to install this program that I paid for, this comes up ''Setup can not continue because important files are missing'' Ive tried everything. But I have windows 8.1, do I need windows 10? Or whats the problem?
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Installing F-Secure Safe on PC with Windows and Linux Ubuntu installed
I have F-Secure Safe running on my desktop PC with Windows 10. I recently installed Linux Ubuntu so that I can boot up in Windows or Ubuntu, and I understand that they are in separate partitions on the hard drive. I'd like to install Safe on Ubuntu, but when I go to "Add device" then "Install on this device", it only gives…
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installation on Galaxy Tab S2
Hi I am trying to install 'Safe' on my Tablet & when I try to login to complete the install & register i get the error - 'Check your network connection & try again' yet I am connected to the net & all other apps work fine Help!!
