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Invalid key
Hello, I recently bought the box, with a key for F-Secure SAFE. I got home, registered and followed the box's instructions correctly. But I still get the message saying that my key is invalid, after writing the campaign name and the code. Product: F-Secure SAFE, 1 year for 5 devices. Campaign name: ccity…
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Need my AntiVirus reset to use on new hard drive
I deactivated my subscription on my old hard drive so I can use it on my new one that I recently got. I just need the subscription reset so I can use it on my new one. It would be greatly appreciated if I could have someone reset it for me. Thanks.
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Unwanted blocking
Again, long term problem with blocking of weebly.com. I thought it was only me until I read the other thread. Trying to start a new one so something may be done! Please help. My blog is there and I need to use another computer without F secure.
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Internet security 2015 vs 2016 version. is there any difference?
I was planning to buy today Internet Security from a retailer, and i saw that they promote the product as Internet Security 2015, then searching on Amazon i see that it seems that is coming a 2016 version, i really dont understand if there is going to be an update on the app i guess that if im buying today the 2015 version…
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Blazer Deals
There is a game called Pokki that attracts and invites the Blazer Deals ads! My Norton security software could not eliminate the Blazer Deals because it is not technically a 'virus'. I just got some information about it from google and know that it is an adware from this article. But I still have no ideas to remove this. I…
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F-Secure Safe skipping big amount of files in Full Scan
I'm using F-Secure Safe for 2,5 week now, but I'm ecountering a problem now for a few days. I've contacted F-Secure customer support, but they couldn't find anything, so my last chance is trying it here. I'm running it on Windows 7 professional SP 1. (I've don't got any error logs, since there aren't and also the full scan…
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Unable To Re-install Booster after Having To Reinstall Windows
I bought f-secure pc boost (Ialready have f-secure safe) since then I have had to re-install every thing on my machine due to a virus irronicly lol. Now I have re-installed safe and booster but my licence is no longer to be found anywhere. I have gone back through emails but cant find anything. Please help. Kev.
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Banking protection works contrary to logic?
Dear Sirs, - Use FSIS 2015 or FSAVCS 12 Premium Edition - Open a financial site in a browser (say https://www.barclays.co.uk in Firefox) - The Bank Protection top header notification appears - Open another financial site in another web browser (say https://www.raiffeisen.hu/ in IE or Chrome) - The page refuses to load and…
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Riskware "Application.Bundler.DownloadAdmin" cannot be removed from Exclude
I noticed that a riskware named Application.Bundler.DownloadAdmin shows up in the "Exclude from scanning". I tried removing it from the Exclude, but it keeps going back even after pressing ok. F-Secure and Malwarebytes are not detecting any threats. I even cleared my browsers of all cookies and cache. Should I be concerned…
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how is your day
Ho is your day is created by peter møller
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Reuse of License when computer crashed
I am using Interndet security 2015 and had a computer cash. I have no possibility to deinstall the product from the charsed computer. The License is reported as "Used" and not reuseableblocked. How can I reused the License from the crashed computer ?
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Is CHAT support down?
CHAT support times-out / disconnects before a technician responds. I have tried in Windows 7, Windows 10, OS X and iPad, using IE 11, Edge, Chromodo, and Safari. I have the trial subscription. Am I limited as to the number of support requests until I have a regular license?
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Cannot renew MY SAFE subscription (Get error that "Campain has expired")
Hi, I bought some time ago reneval (physical paper box that contain reneval codes) for my current MY SAFE subscription (5 devices) and now I am trying to renew the subscription (for 5 devices) with the codes in the box BUT when I enter the details (renew with code) I get message that the campain has expired. How can that…
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F-Secure Search - problem under Windows and IE 11 - no problem with Edge and Chromodo
Using Windows 7 and 10 and IE 11, F-Secure Search works fine from the F-Secure Search website. However, once the engine is activated, I can no longer search with the box. I do not have that problem using Edge and Chromodo.
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Conact customer service - Worlds most ironic instruction
I downloaded the free version of Booster for the PC. Then I bought a license. I try to enter the activation code and get a message, "Unknown error. Please contact Customer Service." How do I contact "Customer Service"?
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help needed after using F-Secure Booster
On renewing my license for F-Secure, I was offered Booster. I purchased both and ran Booster. That created lots of problems, that are still not solved. Customer support refers to the forum for help, so I hope this does a better job. Booster is in the meantime uninstalled. A system recovery does not seem to go anywhere…
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F-Secure Internet Security 2015 and harmful e-mail attachments in Windows 10 Maill app
Hey! I have F-Secure Internet Security 2015, and in its settings "Remove harmful e-mail attachments" checked. Does it work with the Mail app that comes preinstalled with Windows 10, are the attachments automatically scanned/removed in the e-mails i receive with the aforementioned app?
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Performance problems with F-Secure Antivirus for Mac OS X and Thunderbird
I was having problems with mail client Thunderbird and decided to look more closely into what is happening. I run my Thunderbird so that it stores some of the mail folders locally on separate encrypted volume on my Mac OS X. The actual INBOX folder file in my case is 850MB. The problem now occurs whenever I try to access…
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how do I cancel my subscription
how do I cancel this
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Suspect email, origin is a mystery
We have three computers (1 laptop, 1 tablet, 1 pc), all using F-Secure (see version info below). One of our computers has this very strange email on it. We haven't opened it. It's from a Russian woman (Ludmilla Shukalova nnw@saintelizabeth.com) asking about a man (received 5 September). (We can see this much by…
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How can I submit my website (not rated yet) for rating to f-secure
Hi, I searched this community and the internet but I can't find anything about submitting my website to f-secure for a (positive) rating (instead of not rated). Thanks
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can't activate F-Secure Booster
Hello, downloaded F-secure Booster. Cannot activate, although the code is correct. Double checked. Need help.
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ads on web browers
I suddnely get some pop-up ads from DNSUnlocker these days. It's really annoying. And the computer runs more slowly than before. I sometimes get redirects asking me to download unfamiliar programs. What should I do to stop those stupid ads? Thanks for any idea.
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my android phones is ???
pc and tab 4.
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How can I block Apple's Apple Remote Desktop Agent completely?
How can I block Apple's remote Desktop Agent completely? Does anyone know because I have the latest version of Little Snitch and I want no way that someone can remotely login to my mac. What ports do I have to block for everything including Telnet and everything else? I would truly appreciate it. I have a question how my…
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Why is weebly being blocked?
Hi I have a blog on weebly the blog it'self is not being blocked only the weebly page that we use to edit the blog. It's my understanding that weebly is a trusted site, if it's not please let me know. However the main weebly links are all good only the blog editing page comes up with the message that it has been reported…
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F-Secure AV for Mac - Security Cloud Malfunction Error
New install on Mac OSX Yosemite, all okay except for the above "Security Cloud Malfuntion" error. Machine has working internet, no proxi set. Anybody have any suggestions?
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Activation code for Booster will not work.
I purchased F-Secure Booster online about two hours ago. I attempted to install it immediately but the activation code given to me has not been accepted. I have repeatedly checked that I have entered it correctly, even copying and pasting but without success. Please advise. I am extremely angry about this having already…
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Problems downloading Booster
The message says: Extract Temporary File: the file ".bmp" was not found Can you help me?
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Need help
Popups appear when I move the cursor some text on websites, which has never happened before. These ads claim to be powered by coupondropdown. I'm not sure if these ads are malicious untile I read this page showing the hazards of coupondropdown. Well, the pop-ups I'm suffering are triggered by malware. So I want to know…
