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Subscription
Hi all, I would appreciate some feed back on a dilemma. I am considering leaving my current broadband/landline provider(VM), I purchased a reduced rate subscription for F-Secure through them. My subscription with F-Secure is valid till November 2017. If I leave my current broadband/landline provider(VM), will it effect my…
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F-Secure is blocking our website
Hi, Why is F-secure blocking our website : aupit.com.au Ravi EDIT: Removed Hyperlink
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Remove F-Secure account
Hello, My request is simple, how can I remove an F-Secure account ? I got an activation key but it's from the Snowden gift box, and there is no campaign name as requested when I want to add a subscription code. So I wanna delete my account and recreate it with the f-secure.com/totalbox webpage as requested on the gift box.…
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Browsing Protection blocks Lotro MMO Launcher from updating and gives no notice
Browsing Protection blocks "The Lord of the Rings Online" MMO launcher from updating the game, no notification that someting was blocked, there is also no entry in the blocked sites list, disabling all f-secure protection doesnt help. Only disabling browsing protection or adding 3 sites (turbine.com, akamai.com and…
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How do I see if a scheduled scanning is currently going on?
One of my biggest pet peeves related to antivirus programs is that they do not always tell me clearly what they are doing at the moment, it's especially annoying if they're taking a lot of resources. I find FS otherwise really good but I can't find a way to check if there is currently a scheduled scan going on. There's…
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Persistent renewal requests
I renewed my F-Secure subscription on 3 January 2017 for three computers and almost every day, I receive rnewal notices, now with imminent expiry, on all three. I enter the key and the message tells me the subscrition is valid until 31 december 2017, then next day, another renewal notice. How can this be resolved?
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F-Secure removed my manually edited hosts file, but cannot be restored from quarantine
After a restart I noticed many local websites not working anymore and soon found that my hosts file was emptied and looked like this: ## Copyright (c) 2007 F-Secure Corporation # # This is a HOSTS file created during malware removal. ## Your original HOSTS file was infected and it was replaced # by this file containing…
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ninehp
The browser on one of my machines suddenly starting defaulting to minehp I contacted support and a technician reset the default settings and did other things. For a few days all was ok but the problem has reappeared and even spread to edge, which I never use. Since I never visit at risk web sites I assume there must be…
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Why are F-Secure Safe for Mac Test Results from AV-testing Labs so low?
Hi, I have both Macs and PCs that I need to protect. I have heard many times and read many reviews including those from AV-Test and AV-Comparatives who give F-Secure Safe for PC very high marks. However when we look at the Mac version, its quite the opposite: 1.) AV-comparatives reviewied it in 2015 where it detected 100%…
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Is F-Secure SAFE alone enough ?
Another post recently raised the point of F-Secure Safe conflicting with installation of Malwarebytes. Does this indicate that FSS requires the addition of an Anti-Malware programme to really make it safe ? I have run a few different Internet Security suites to provide cover for online banking in particular but never…
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Is Antivirus dead?
After Robert O'Callahans blog posts and some really good discussions on some tech sites I am asking this questions: Is he true saying "antivirus software vendors are terrible; don't buy antivirus software, and uininstall it if you already have it (except, on Windows, for Microsoft's)." ? Should we really deinstall…
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Opening Safari with browser protection on
I always get the message 'Do you want to allow this page to open F-Secure SAFE' when I first open Safari. How do I stop this without disabling the browser protection plugin.
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Is F-Secure SAFE able to keep security when I switch off add-on installed to Firefox?
I am having some questions about browser extension of f-secure SAFE. I am a user of the latest version of Firefox. I am satisfied with Firefox because it is fast and useful for me. But now, after installed F-secure SAFE add-on to my firefox, the browsing speed has been slowed by some problem. I tried to "Reflesh" of…
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Is that App for free?
Hi. I loaded the App from AppStore without any information about a price. Is that for free? Or a test? Or an abo i have to pay for? How mutch Is it and if its not for free how can i cancel? cant find any contact. Who can help me? regards, claudia (sorry for my bad english....)
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Synology Surveillance Station Live View not working when F-Secure is installed
Hello, I have a current Synology NAS System used as Surveillance Station with the Synology Surveillance Station app in Version 7.2.4 or 8.0.0. The Live View is a browser plugin executable. C:\Program Files (x86)\Synology\SurveillancePlugin\1.0.0.978\SurveillancePlugin.exe It is not possible to view the live image of the…
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Block adobe autoupdater
This topic will be about Adobe Auto updaters software.Since they have many produts linked to this kind of updaters software,and I have a Safe licence I will post in this forum. But however,what many people don´t even know is that many of Adobe´s software (such as a pdf-file)can be used as a troyan/randsomware.Not many are…
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Abonnement code doesn't work
Hi there. on December, 28th 2016 I purchased a Total Internet Security and VPN license via amazon.de. Today I tried to install it the way it was described at amazon, but when I try to download I failed. At my.f-secure I was asked to enter my Abonnement Code, but the code wasn't accepted. Mistyping can be ruled out since I…
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Finder Detects SIM Change - what does that mean?
SAFE installed on a Samsung Note 4 in my possession - not lost or stolen. I set up the trusted number and the Note 4 keeps texting out in sets of two texts in the same minute "Finder has detected SIM change". I get the message every other day or so, sometimes several times a day. Is the message supposed to mean that the…
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Hello i lost my product key...
I had my internet security enabled... I didn't have an account So i created one and i had to re download f secure and then it asked me for subscription key! I entered the code for the first time in april the 4th 2016 and it was supposed to end at april the 4th 2017 and now it's just gone please help
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Security Cloud unavailable
When I see this should I be concerned?
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How can I do to delete all logs created by F-Secure SAFE?
I've installed f-secure SAFE to my PC (Windows10 Home) lastweek. Now I want to remove all scanning logs which were created by F-Secure. For remove all scanning logs which ware created by f-secure SAFE, can I delete these HTML files at below folder?…
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Cannot renew the subscription of F-Secure SAFE
Hello, I have exactly the same problem as: https://community.f-secure.com/t5/F-Secure-SAFE/F-SAFE-subscription-renewal/m-p/77292#M13789 the only difference is my subscription period finishes on 31st Jan 2017. Can anyone help me to unlock the renewal of the licence? I have 15 licences on this subscription, so loosing…
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Safe Browser (Android) - No Settings Icon
Im Safe Browser auf 6" Android 6.0 Smartphone fehlen die Vor/Zurück "Pfeile" und vor allem das "Zahnrad", um an Einstellungen zu gelangen. So kann ich nicht einmal die Startseite ändern. Auf 10" Android 6.0 Tablet sind die Symbole vorhanden. Ich hätte gern zwei Screenshots eingestellt, habe es hier leider nicht…
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Lizenzen zu F-Secure Safe 2017 für 3 Geräte
Hallo, Frage zur Lizenz für 3 Geräte : soll 3 Geräte bedeuten , 1 mal Windows und 2 mal Android oder soll dies bedeuten 2 mal Windows und 1 mal Android oder wie werde die Lizenzen verteilt ? Bitte um Info Gruß Ludwig
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how to remove trojan from computer
F-secure found threats on the scan that they couldnt do anything with.It is Generic616817.Downloaded Malwarebytes, it quarantines the ones they foune which is sysWoW64. I found this one in C:\programs files, but it wont let me delete it. I tried to download the f secure scanner but it wont let me download anything. Any…
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NOT ANSWERED: Reminder about your privacy policies and principles - Excluding Files or Folders in ma
Hi, for my company (and many others) it is very important, that I do not store data to 3rd party clouds, but with the macOS Version and your privacy policy I cannot ensure that: "Unknown executables can be sent to Security Cloud for scanning. These files will be scanned for malware, and discarded immediately if clean.…
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Android Scan keeps wanting to delete apps
Every day, about 4 or 5 times a day, the app on my Samsung S6 keeps flagging up Showbox and Cinema Box as "potentially unwanted apps". These are not "unwanted" as I've downloaded them to watch old TV shows. However, there doesn't seem to be any way of instructing F-Secure to ignore these apps. Is there something obvious…
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Got some problems with my PC
Hi. I got some problems here. First: Chrome automatically opens some ad sites and already blocked by F-Secure sites. Then, my Steam account didn't start, whatever I tried. I already had my Steam account hacked a few days ago, but got it back. Now I belive there is another kind of attack on my system. F-Secure couldn't find…
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Java
Do I need Java with F-secure Safe 16.5? I have Java 8. Must I update it?
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Virus generates sounds - how to disinfect?
I have most likely a virus in my computer, which is playing short sounds (noise) for second or two at random times. When the problem is "on" the noises repeat every 5-10 minutes, and a random 1-2 second sound is played from speakers. Then it might disappear for a day or two, and then occur again. In addition when the…
