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My f secure already in use
Hi I purchased f secure safe for 1 home device instead of renewing through the my f secure account where it asked to renew for 3 devices. Now I cannot create an account to activate f secure safe as my email address is already in use.
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Why registering a Total Security bought through a retailer is so difficult?
Since 2 days, I've been trying to figure out how I might use my recently bought licenses... I received the registration link from the retailer, clicked on it, used my existing f-secure account (however it was not a renewal). No licenses added, just the usual message asking if I wanted to renew my old Safe trial. I then…
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false flagging of WhosCall on Android has come back = see original case xxxxxx
After being fixed, the false flagging of WhosCall on Android has come back. Somehow, the fix has dropped off! EDIT TITLE: Removed case number
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How to disable "URL Blocker" of Browsing Protection? I am worring rating of false positives by F-sec
Hello, thanks for your reading here. I want to ask you about method to disable URL filtering feature of Browsing Protection by F-secure SAFE. I was using F-secure SAFE until 2 weeks ago, and it sounds good as a home security solution. But I realized about too many false positive ratings by "URL blocker" feature of…
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My licenses are gone and tech support is unable to solve the issue
Hi, I have bought F-secure SAFE licenses last year and they expire the next 28th March 2017 unfortuantely the licenses are gone from my account and right now I cannot use what I paid for. After having a frustating session with tech support I asked the issue to be escalated but received this ridiculous answer: .......... So…
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F-Secure Safe is making Thunderbird email very slow.
selecting or deleting or browsing the email messages in Thunderbird is very slow because of something in F-Secure SAFE. When F-Secure is closed Thunderbird is not slow. Do you update F-Secure with a patch for that? How to avoid slow Thunderbird?
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Paid for two devices and you have confirmed only one
Good day Yesterday 24/2 i paid 27,45 euro to cover security for my pc and my mobile . however for py pc already done but for my mobile nothing yet . In my account appears that the cost 27,45 euro covers 2 devices but in my account appear for 2 pc and not 1 pc and 1 mobile. My pc is fixed but my mobile still requires to buy…
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What Android Apps to pay for or get rid of?
I am debating on paying for some of the apps that are currently free in order to better secure my phone. How do I look up what apps are worth paying for or getting rid of from a security and privacy standpoint?
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F-Secure Safe "Item not found" when directed to store
I have one free license for F-Secure SAFE. I'm trying to activate it on my new android phone. When I try to install it from the website, it redirects me to Play Store, but then the store says "Item not found". I can install SAFE from store manually but then I cannot activate my licsence. I have no idea where to find an…
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How to add new licenses to existing myfsecure account?
This is a real problem for me. I own 10 installed SAFE licenses. A few days ago I bought 5 more SAFE licenses from Finnish F-Secure website paying by Debit card. But I could not see how I can add these 5 licenses to an existing myfsecure account, so I had to open another myfsecure account with another of my email…
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Can't use email address for F-secure account, so can't use the software. How to solve this?
Just bougt software, but can't use it because by starting f-secure account it says email address is already in use. I have one account with another email adresss what starts when I login with the email address I used when I bougt the software. Maybe because my name is the same by both email addresses. I don't know. What…
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Changing my e mail address in f secure safe settings?
Hi I hope I am in the right place? I wish to change my e mail address in f secure safe settings but I cannot find an option for doing this, can anyone help please. Thanks
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F-Secure SAFE for Android not available in Google Play
F-Secure SAFE for Android is temporarily unavailable in Google Play. Please follow updates on this community post to get more information when the application is available again for download. We apologize for the inconvenience.
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Site Blocked?
Hi guys I was given this response by ClickBank attempting to launch a product. My website seems fine to me. What could the problem be? Hello,Thank you for your request!When attempting to begin review of your page, I was given an error message by ourprotection service F-Secure. We suggest getting in touch with F-Secure…
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Purchased One year license from Amazon but got only 2 months
Hi, Purchased One year license voucher from Amazon but got only 2 months. Is there a way to correct this faulty licensing.
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Unable to install F-secure
I renewed my F-Secure orderer and I am trying to Install it. However, it keeps on jamming and telling me that " Cant continue installation because some important files are missing". What does that mean and what can I do about it?
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Subscription renewal fails and reinstall also fails with “No Internet connection”
Out of our two Windows machines the other got a new SAFE subscription renewal automatically (after a reboot), but the other one never did. Forcing a “Check for updates” reports success, but continues to list erroneously “Your subscription has expired”. Trying to reinstall from a package downloaded from My F-Secure results…
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F-secure safe order renewal
I had F-secure SAFE license for one PC for one year The license expired 15.2.2017. On Sunday 12.2.2017 I renewed my license on my Secure page and received a mail, where it is said that the license will be automatically renewed on 15.02.2017. There is an announcement on my secure page that the payment has not yet been…
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Computer stuck in some sort of safemode and unable to change effecting emails and internet and docs.
Help please Computer seems to be in like a safe mode which I cant get it out of. Running all F-secure scans show nothing up same as CCleaner I have on it. Start bar different colour (white) and missing online boxes like the Google search box online and other web pages. Word docs different colour ribbons at the top of the…
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Poweliks Gen 4 Virus
Detected by F-Secure and said removed but this Virus is in the start up and is a loop. 3,000 messages so far about F-Secure removing this virus but it keeps reappearing over and over again. I have to minimize the f-secure message because its constant. How do I get rid of this Virus and message permanently?
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Insoluble RAT on Windows, Mac, iOS, Android
First time poster. I have had problem with Remote Access Trojan for 2+ years and it has cost me a fortune in 1) lost revenue for home business 2) purchasing new machine and OS, 3) unsuccessful remote and live tech support. Seems to be on PC/Macs before they are done setting up. Shows many users in admanced that sound off,…
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F-Secure blocking internet connectivity when laptop is a hot spot
I recently had to get a wifi repeater for my apartment and when I set it up. The F-Secure was on. I was using my laptop as a hotspot for my ps4 to connect. Now I have no internet access for other devices when my laptop is in hot spot mode. Anything I can do?
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How to remove my account?
Hello, I want to delete my f-secure account, how can I do it?
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F-secure causing massive Memory leak when playing For Honor (game)
only option is to shutdown all protection, this software is so **bleep**. I don't know why I bought this software.
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Installation on PC with Window XP
Unable to install F-secure Antivirus of PC with Window XP, please advise.
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Why is renewal more expensive than a new subscription?
I wanted to update my F-Secure Antivirus subscription today, but noticed that a 1 year renewal (€49.90) costs more than a new subscription for one year (€39.95). This makes absolutely no sense to me? I've been using F-Secure for 6 years now; is this how loyal customers are rewarded? Is there any reason why I should not…
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Real Time scanning application exemption
Hello All I have a couple of applications that I use daily on my Macbook that suffer from impossibly slow opening times becasue f-safe is scanning all their docs. I am aware that I can disable real time scanning however that's no good when you are constantly hopping in and out of apps. I am hoping to permanently exempt…
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F secure doesn`t let me in Firefox 64x
Hello all, I`m a first user of f secure, and it works almost perfect for me. I`m using firefox 64 bit, and it seems to me that f secure doesn`t let me in to my beloved web sites??? Is this normal behaviour from f secure, and most i use firefox 32 bit or what.... I`m using the latest version of firefox 51.0.1 (64 bit)
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Unable to uninstall Malwarebytes 3 with FSMA service running
Unable to uninstall Malwarebytes 3 with FSMA service running. Had this on about 5 computers that I scanned with Malwarebytes 3 and then when trying to uninstall I get Access Denied. When stopping service FSMA uninstall works just fine.
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Conflict MalwareBytes and F-Secure
Hi! There is an conflict beetween F-S and Mbam. But using Compatibility Mode I F-S does help. Qustion is – what is best. Compatibility Mode (lower security) + Mbam or Not Compatibility Mode (Higher Security) and no Mbam? With regards Nils-Olof