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Solved: Youtube Subscription Playback Issue
I was getting an odd error with Youtube video playback today on Firefox. When trying to play youtube videos from my subscriptions (and only my subscriptions) I got an error stating "This video is restricted. Try signing in with a G Suite account" even though I don't use a G Suite account. Did not occur on other browsers. I…
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Banking Protection
If I want to acess my PayPal account, I have to switch off Banking Protection. Stange enough, Banking Protection works well with my other online accounts. What is wrong with PayPal?
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So how do I renew my subscription - seems only option is to let it expire and then something
Hi there, I've been a relatively happy user of F-Secure products for several years. Until now. There seemed to be a campaign here and a campaign there, which lured myself to add device licenses to amount of 15. I really do not need that amount of licenses. I checked through my devices and the real need would be five (5).…
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Scanning and updating problems
A few days ago, my 5 y.o son was playing with my husband's computer without permission. Later I found out that he installed some games, programs, and antiviruses (we already used F-secure at that time). So I tried to clean the computer and delete all the unnecessary programs. After that, I discovered that some pages of my…
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F-Secure Antivirus Installation Failure
Hello, I'm running the standard F-Secure AntiVirus installer. However, as soon as I choose to install, I get a message "Something Went Wrong". It suggests that I reboot and try again, but to no avail. I happened to find this message in a log file that appears to be related to this application at:…
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F-Secure Internet Security running berserk?
it seems to be, that F-Secure Internet Security is running berserk! Every time when trying to log-in in banking sites (also on PayPal) it will not do so. It shows an error page and telling me, that banking protection is already running - I don't see anything so and there is not the well known banking-protection bar ontop…
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Problem with SONOS with "Web Traffic Scanning" ON
Hi Does anyone else have an issue with SONOS, or know how to resolve it, when the "Web Traffic Scanning" option in the "Viruses and Threats" section is ON? When it is OFF, all of SONOS works fine and I can see all services, all speakers and access mt music library, When the option is ON, the SONOS app suddenly loses sight…
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Own F-Seure does not open in browser
Started an hour ago, in Helsinki. [edit] now works again
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Browser extension for Microsoft Edge Chromium on macOS
Is the browser extension for Microsoft Edge Chromium on macOS already available? It is not mentioned is this article: https://community.f-secure.com/discussion/121518/f-secure-safe-supports-microsofts-edge-on-chromium-browser/p1 I am using macOS SAFE 17.7 (20591). Thanks!
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F secure is offered free by spectrum ISP service.
I found out yesterday that f secure is offered by spectrum WiFi service free of charge. My only concern is do they keep the product up to date with F secures product versions? Do we get the same updates and product upgrades as if I purchased the software directly from F secure. The only reason why I ask this is becaouse…
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Option To Remove Statistics Box On Main Screen
Hello all: It might just be me but the info box on the bottom of the main screen giving info on how many files verified, websites verified etc to somewhat irritating. I understand some users may want this information but after a while it becomes meaningless. The option to remove notifications does not remove these…
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Unable to renew subscription manually
Good afternoon, I have tried to renew my subscription manually for the past 2 days now but without success, i see that there are historical issues regarding renewal so not a new problem.
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F-Secure Ultralight Hoster ?
What does this process (under F-Secure Host Process) do? I noticied today that my PC was running hot and found that the Ultralight (not so light) Hoster is running at 16-30% CPU all the time. Never noticed it prior to today. I stopped the process from task manager and issue went away. Running Windows 10, 1909 build with…
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Renewal nag screen
Yes, another thread about this.. How do I go about turning off the renewal nag screen? I have F-secure SAFE with 7 licenses, 6 of which are in use, and I get to be the lucky one to explain what it means to family members of various technical ability every time it shows up - every day, on every licensed device, at least…
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Problems with the network installer on windows 10
Hi, I renew my subscriptopn recently and tried to install now F-Secure SAFE on a Windows System, that has been switched off for 1,5 or 2 years now. When I try to install it with the network installer downloaded from my F-Secure, it is returning with an error, that my Version of Windows 10 (64bit Home) is not supported and…
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Installing F-Secure anti-virus on Mac: Incompatible software detected
I have just migrated to a new mac using migration assistant and F-secure AV showed the warning that it could not connect to security cloud. To attempt to clear this error I uninstalled and reinstalled F-Secure AV. Uninstallation worked fine, but installation pops a dialog "Incompatible software detected\n\nF-Secure…
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I cannot download any .exe file!
Hello Since I installed F-Secure SAFE for win10, I couldn't download some exe, msi and other installation files from internet. Here are some examples: A VPN Software of my college: https://ccnet.ntu.edu.tw/vpn/Download/ps-pulse-win-9.1r1.0-b607-64bitinstaller.msi Mega Syn for windows: https://mega.nz/sync Jdownloader:…
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"My F-Secure" issue
Hello, I think that there is an issue in My F-Secure. It indicates that my key is valid til 01.29.2020 but F-Safe GUI indicates the exact end date : 06.25.2020 ! What can I do ?
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F-Secure shell extension (context menu handler) crashing win10 on right-clicking anything
In the last 24 hours my win10 started crashing on right-clicking literally anything (files, folders) and I traced the problem to the F-Secure context menu handler with ShellExView. Which is to say, after first disabling all menu handlers and re-enabling them one by one and restarting explorer F-Secure was the only one…
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CppShellExtContextMenuHandler
Hi F-secure friends, The CppShellExtContextMenuHandler.FileContextMenuExt Class is causing Windows 10 file explorer to crah. I've disabled it, using ShellExiew. But is there a fix? Thanks! F.
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Re: Already paid
I have paid and got confirmation that you have recieved the payment. Stop sending me warnings that my computer is no longer safe. Stop this at once or send me my money back.
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SAFE too many "downloads scanned for threats"
The latest F-SEcure SAFE update added the feature that SAFE now tells you what it has been doing, how many websites it has scanned, how many files it has scanned, and how many download it has scanned for threats. However, it tells nothing about what these downloads are. Yesterday, after Firefox sent the patch for their…
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Child getting around time limits / Continued Finder problems
I have two issues with F-Secure SAFE. My children have Honor 8 Lite phones. 1. Child can trick SAFE family time limits. On my child's phone, WhatsApp is not time limited because that is our family's main way of keeping in touch throughout the day. If my child opens WhatsApp and then sets it to half screen, she can then…
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Tasks of the f-secure modules
I would like to know what the individual f-secure modules * Capricorn * Deepguard * Virgo * Hydra * Lynx * Online Safety * Ultralight Core * Universal System Scanner * Ultralight Updater are responsible for. Can somebody explain the tasks to me? Thanks.
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F-Secure Total limited to 12 months 90€
Hey! My F-Secure Safe 12 months subscription for three devices expired a week ago. I am planning to upgrade it to F-Secure Total 24 months subscription for five devices. Anyhow when I try to buy F-Secure Total 24 month five device subscription, it tells me that the email address is already in use (I haven't logged in yet).…
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F-Secure DeepGuard/Ultralight Hoster impacting Robloxplayerbeta.exe
Problem: When starting the robloxplayerbeta.exe application the error "Initialization error 4" is produced. Upon disabling DeepGuard, this then allows the application to run; additionally, disabling the service "F-Secure Ultralight Hoster" allows the application to run, as well, therefore, disabling either of these…
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How to fix sbcglobal email not working ?
i want to fix sbcglobal email .
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Google File Stream blocked by F-secure
Starting yesterday Google File Stream is blocked by F-secure. The block happens will starting the application& logging in. How can I fix this?
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Harmful Messages - How to Submit to F-Secure to Test?
How do I notify F-Secure to check the following site issues? (Their Chat is not active, I cannot find an email, etc.): I enter https://www.oneway2fun.com/ without problem. This site has a sister site: socialvictorymediacom. When I click on socialvictorymedia.com/ in an email sent to me by the site owner, I get: This site…
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How to disable Safe Browser in Android?
How to disable Safe Browser in Android? I have a F-Secure SAFE license and I want to install the antivirus to an Android smartphone, but I don't want the Safe Browser to be installed (i.e. I want to disable all internet surfing possibilities). How can I do that?