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How to stop F secure pop UP!
Hello i do not want F secure on my internet browser and it keeps pop up every time i start my pc. Please make it stop, its not a freeware i use i do not want to keep telling no every day. Best regards
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Problems with subscription renewal
I have paid for subscription renewal by using Paypal. Money was transferred from my bank account several days ago. However, the subscription was not activated. Shall I just wait for more days or there is an issue? Thanks.
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Advice pleae
F-Secure is not working on my computer despite being valid until next year. Virgin media tech staff have been unable to help or advise. Any one any ideas. Can't get through to anyone on the phone.
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F-secure last scan 42000 days ago..
F-secure says the last scan has been performed 42000 days ago. Any idea how this is possible? My pc time seems to show the correct time and year so that is not the cause. I am worried this has an effect on my security.
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Set up fails
My setup fails with the message "setup cannot continue because some importanr files are missing". This is on a new HP laptop after I have downloaded the set up application ,exe
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How to Change F-Secure LogIn-Mail Adress?
Hey, when registring for F-Secure Internet Security I chose an email adress I now 'd like to change... but found no option for that: Neither Software-setting nor homepage... Can someone help me..? Thanks, securediver
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F Secure Safe No internet connection
By mistake I released the licence on on my PC. I have tried to re install it but just get the message, No Internet connection . Could not connect to the server. Check that your internet connection is working and try again. Connection to the internet is working fine. Any idea's anyone. Thanks
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upgrade reset everything
just so you are aware, when my computer upgraded to 17.0 it reset EVERYTHING. I had turned off most of the "features" they were slowing down my computer and making it impossible to work. When 17 downloaded, it turned on Windows firewall (even on private network), turned Internet and browsing settings back on and turned…
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Locked out of nokia n8 series
Hi ive forgotten my code and have tried upteen times to unlock it. I cant remember the ph no. So cant send sms. Would formating work? Or do I have another choice? (I gave up and ph has been in a draw for 6-12mon. Hope someone can help. Its an awesome ph despite its age.:)
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F-Secure SAFE and Windows 10 - cannot restrict profiles
Hi I have dowloaded today my F-secure on my new computer which has Windows 10 I don't seem to be able to apply parental controls and browsing restrictions for my children as I can only see one profile, mine and I am the admin Instead, I have no problems on my laptop which has Windows 7 What do I need to do please? Many…
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Lost my activation code
I lost my activation code because a new phone stupid) Hom can i get that back? Paid and all... Just cant find it.. proble lost in sms on old phone! ?????? PLEASE HELP ME?????
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Dialogs off screen when using scaling
I'm using F-Secure Internet Security on a Surface Pro 4 running Windows 10. The default Windows setting is set to apply a scaling factor of 200%. I noticed that the Banking Protection dialog (the bar at the top containing a button to end the Banking Protection mode) is centered as if the scaling factor was 100%, so half of…
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F-secure Search activation reminder on every startup
This Search Activation reminder pops up after every startup of my PC. How can I deactivate it? "activate" or "later" buttons seems not to work properly.
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New F-Secure blocking "good" websites
since the pop-up update for adding "Family Rules" happened on 10 July - which I declined - F-secure is blocking known good sites, such as shopping/retail sites and preventing others from loading correctly (looks like plain text) amazon.co.uk was one !! Merely accepting them although adding them to the "ok list" isnt…
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Protection malfunction
Hi, For the last couple of days my F-Secure Safe is telling me to restart my computer as there has been a protection malfunction. When shutting down it takes ages and when started again I get the same error, but no error code! Looking at the updates I can see multiple files that have downloaded buy not updated (inc Hydra,…
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Download of files on to my laptop failed
I am trying to load F-Secure on my laptop after also loading it onto my phone and ipad successfully. I keep receiving the message that the download failed and suggested i check my internet access is ok (which it definitely is). I was previously a Kaspersky user but my subscription was due to end in a few days so I decided…
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F-Secure is running out
My Frontier Secure is sayin that my trial period will be over on 8-10. I pay $10 a month for my subscrption. How can it be running out?
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How can I disable resubscription reminders?
I find it very objectionable that I, and all my family's computers, start receiving alerts to renew our subscription one month in advance of it's expiration. It seems the only way to turn this off is to actually renew. That effectively lops off one month of what I paid for last year. If this sounds familiar it's because I…
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guts2client is locking files
My ransomware scanner (other than F-secure SAFE) shows the following notification. Do I need to terminate this action or is it a functionality of F-secure? The notification says: guts2client is locking files! proc: (2326) /usr/local/f-secure/bin/gutsclient sign: unsigned files: >…
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Safe Search notification broken
The safe search notification is not working. The one that asks me to turn on safe search. I'm a web developer and it wants to turn on for Firefox Developer Edition, which obviously I don't want. I have 4 options. Help - The button that led me here Turn On - Not that I want to, but it doesn't work. Click it and nothing…
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a Youtuber claimed ( 2months ago ) that F-Secure SAFE Bypassed!
Hi. someone just gave me this link: https://www.youtube.com/watch?v=5E4fuuzVa5g what does F-Secure think about that? Thank You!
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SAFE statistics not working on iPad iOS 10.3.2
Hi, The SAFE statistics haven't been working for months. All I get is "0 sites checked". Reinstalling SAFE didn't help. Regards, Kari
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browser extension issues with chrome
Hi Everyone I keep getting a message saying browser extension turned off but there is no extension to turn on in the google chrome extension list ! Has anyone else encountered this issue? The extension is not in chrome store to add on either ! Thankyou in advance
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renewal and changing from 2 devices to 3
hi my subscription expires in 12 days and I currently have 2 devices. I want to renew but want to change to 3 devices. It will not give me this option. I was informed by f secure team that i need to renew at 2 and upgrade to abother licence but no one could tell me the cost of this Can anyone advise at all ? I dont really…
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More subscription questions
The purchase process for SAFE and Antivirus is quite different. SAFE allows users to buy coverage for 1-2-3-5-x PCs, for one or two years, while Antivirus only offers one option, a 3-PC subscription for one year. And Antivirus has a quantity! Is F-Secure trying to eliminate the Antivirus product? Is it possible to purchase…
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Cursor, opening desktop icons/ web pages on its own
Not sure if it's a coincidence, but since changing the password on our virgin router the other day, we now have a virus or malware on the pic and don't now how to get rid of it. The cursor moves on it own by jumping about the screen and spots of different sizes pulsate randomly, if the mouse cursor goes across a desk top…
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SAFE has a problem with weebly.com
The four referenced systems are as follows, with all drives being SSDs: - FS: F-Secure SAFE on W-7 64-bit - FA: F-Secure Antivirus on W-7 64-bit - BM: Bitdefender Free and Malwarebytes Pro 2.x on W-7 64-bit - FL: Fedora Linux 25 Up until I installed SAFE, I had no trouble logging in to weebly.com. I would go to weebly.com…
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tools for stop Win10 from spying on us?
Hi guys. recently i was looking for a way to stop microsoft from spying on my.. i already have ExpressVPN 6months, after that i'm going to buy FREEDOME, but VPN is not enough IMO, because with VPN we can only make our traffic untrackable, but still they can read that traffic if i'm right, for example win10 collect our data…
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Is it safe to delete the ih8run.config.xml.log and ih8.config.xml.log files ?
Hi everyone, I have installed F-secure recently and those 2 log files became very large: C:\ProgramData\F-Secure\Logs\Setup\ih8run.config.xml.log - 4 GB C:\ProgramData\F-Secure\Logs\Setup\ih8.config.xml.log - 2,7 GB Is this normal? Could those files be deleted without damaging the F-secure system? Thank you in advance.
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trojan horse
Have a trojan horse slipped through the security. Have done a deep scan. The security found the harmful file but could not get rid of it. Not much of a security system then. Anybody any ideas as no one at talktalk can help me. It's a batch file, dc62.bat location; C:\Users\Ace\AppData\Local\33d0\dc62.bat. Can't delete file…
