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F-Secure SAFE time limits blocking phone calls and SMS
Hello! I have F-Secure SAFE on my daughter's smartphone and I have set a daily usage limit of 2 hours. However, when the limit has been reached, F-Secure SAFE also blocks access to phone calls and SMS, as well as apps and the internet. As far as I understood, it should still allow access to phone calls and SMS even when…
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wrongful blocked site
Hello there, greenvillage.fr is wronfully blocked. Could you please unblock it? Thanks! EDIT: Edited potentially harmful URL link
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Issue with downloading f-secure total
Hi, I had f-secure previously, but I didnt renew it. I started studies this week and noticed that our school had an offer for f-secure total. I bought it through the link for 3 computers. After paying it (f-secure site) gave me a page where I had to create a new account for f-secure. The issue is that both of my emails are…
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ultralight aquarius installer taking 100% disk
heading says it all really. windows 10, have recently uninstalled and reinstalled. MS support said to leavve f-secure off...
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Banking protection - blocks for download for some e-mail accounts
Hi i'm using F-secure Safe fully updated. Until recently I never had problems with Banking Protection and the use/download of E-mails via Outlook 2016. But now, without any change in setting in Outlook and F-secure some of my e-mail accounts are constantly being blocked when Banking Protection is active in connection with…
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Internet security has a serious scanning\detection issue
Dear All, Internet security is unable to clean my Infected pen Drive which has a common shortcut virus.it's only blocking the virus but i'm unable to delete it from the pen drive. when i do a scan,it says could not clean up(screenshot attached) when i click on the folder and do a scan it says nothing hamful has been found…
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Ultralight SDK
I previously have F-Secure Safe installed and when the subscription ended I purchased it again. When trying to install it I get a notice about uninstalling F-Secure Ultralight SDK. I have uninstalled the previous version of F-secure and find no Ultralight file on my computer but yet I get the same notice. I also tried…
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The Idea of True Security and Cloud Services
I understand why some may feel that Cloud services are important, but for me personally, I don't like the concept of cloud-computing, knowing that someone else is in charge of watching, holding, protecting my information--------it just doesn't sit right with me. I feel much safer having my files stored on a device that I…
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F-Secure SAFE processes terminated when Ultra power save mode is activated in Honor 8 Lite
Hi, My kid learned a way to terminate SAFE in his Honor 8 Lite phone. When Ultra power saving mode is activated, SAFE processes are closed and phone becomes unprotected. When normal mode is activated, the phone remains unprotected. This makes F-secure SAFE useless to us - is there any way to avoid this?
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serviceenabler.msi
I trying to install F-secure Internet Security on my computer (Windows 8.1). I get an error message in the installation process: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package…
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Need new fsecure safe key
Hello, I don't seem to be able to find my fsecure key. I seem to have deleted my email. I need to reinstall fsecure on my PC please help. Thank you.
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F-Secure Antivirus Renewal - wrong version
I have used F-Secure Antivirus on my IMac for several years. When my account (supscription?) expired last week, F-Secure asked if I want to continue using F-Secure and if I wish to renew..... I pressed "Renew", followed the instructions and payed Dkr 249,- and now I'm the owner of a useless Windows-version of your…
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Optimization Technology
Dear F-secure users, I ve heard that F-secure products use Bitdefender engine with other in-house made engines. I would like to know whether this includes the photon optimization technology too. I ask this just because i feel f-secure safe pretty heavy on my machine and there seem to be no option to tweak f-secure safe in…
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"Client needs to be upgraded to support Family Rules"
How do i upgrade to support FAMILY RULES?
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Have forgotten my f secure password
Please help as I need to unlock my phone. Have tried all the #unlock# and reset command. But none of them working. Please suggest an alternative way
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F-Secure SAFE doesn't allow Unity3D to start
If I have the antivirus activated I get the following error from unity enigne: getthreadcontext failed fatal error in gc. When I turn the antivirus off, everything works as it should and I can open my project. I have tried tweaking the firewall settings, but nothing seems to work except turning the anitvirus off, starting…
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Large daily updates away from hom
I bought an EE MyWiFi to use on holiday. 2 Gb monthly allowance. Half has been used in three days - I have turned all 'suspects' off (cloud, trusteer etc) except F-secure, which downloads daily updates - and seems to cause the huge usage. The EE MyWiFi is not seen as mobile internet - it is wireless (picks up EE 3G/4G…
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Finder Detects SIM Change - what does that mean?
My phone recently received a text message that read, "Finder has detected SIM change." The phone has not left my possession. It is a Samsung Galaxy Note 5 with Android 7 software. It has F-Secure FREEDOME, SAFE, and Safe Browser on it. Should I be concerned? Should I block that text message/number? Thanks!
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F-Secure SAFE Web Browser protection blocks Battle.net
Since latest F-Secure SAFE (PC) update which had improved family security settings, SAFE keeps destroying Battle.nets connection. When browsing protection goes on, Battle.net disconnects, and cannot reconnect even after browser protection is ended. Only way to re-establish the connection is to kill SAFE's protection and…
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[[Watch]]LIVE//vikings vs seahawks live stream free Learn how to Watch Online for Free
[[Watch]]LIVE//vikings vs seahawks live stream free Learn how to Watch Online for Free Thomas Rawls is the current starter, and although he sat out the first preseason sport, he’s off the PUP checklist and ready to apply after spending the offseason rehabbing a broken ankle. Online Streaming Online Streaming Online…
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Cannot re-activate F-Secure on Mac OS
Thanks for thinking along! Issue: we have F-Secure on an iMac. Normally works fine on all our other Apple notebooks. And this iMac. Yes, we do have enough licenses for all... After downloading an update, the software is being properly installed. However.... the software does not activate itself after logging in with our…
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The correctness of Russian translation
In the russian translation of the program after 100% completion of operations for full or custom scan (computer, folder, file) in the program window the message "Scan stopped" replace with "Scan completed" or "Scan completed successfully". It would be more correct, because the scanning process was completed independently…
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Adding F-Secure Easy to a new Desktop computer
I have a valid licence of F-Secre Easy for 3 computers sommencing 1 April 2017 for two years. How I can add F-Secure to new Desktop? It is required Kampanjakoodi and Tilauskoodi, I have only Lisenssinumero. Br Ajankierto
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i am being told l am not protected why?
i am being told l am not protected why?
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subscription key how do I find it
I renewed my subscription, but never received a subscription key. Please advise. Reference No. xxxxxx Invoice No. xxxxxx Tracy Hansen
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Re: Bill was charged twice
Hi. I keep getting reminders to renew my F-Secure SAFE licence however I have gone back over my bank account details and see that I have in fact paid two subscriptions in December 2016. One I thought was for F-Secure SAFE. Have tried both the chat line and telephone line but I may as well have been trying to get through to…
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F-SECURE Cancelled
I’ve reieved a message ‘You have cancelled your F-Secure” !!! I’ve never cancelled my F-Secure, could re- open my F-Secure SAFE. Many Thanks. Bernard REINIE
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Can I use anti-virus license for Windows and Mac PCs?
I haven't used one license of Anti-virus. I have used two others for Windows-PC. Is it possible to use this third lisence, bought at the same time than two others, for Mac PC?
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[ CRITICAL ] Anti-malware for Mac firewall not working with Ethernet connection
Hi, I downloaded the Antivirus for Mac to give it a spin and found that the built-in firewall does actually nothing: Firewall Once all the traffic has been supposedly blocked I still can access any website, ping any site from the terminal and well, check that the TCP and UDP traffic is happily flowing. I also tried…
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Installation issue "This is embarrassing" - Ticket number xxxxx pls check
Hi support team ! could you pls help to check my ticket number xxxxx, how's the process now, when can we install F-Secure SAFE normally ? current when we install software always display error This is embarrassing message. Thank you very much !
