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F Secure Safe on Mac High Sierra - real time scanning issue
Hi all I've just installed F-Secure on my mac and am being told I have 'real time scanning' issues. I head to preferences, unlock the preference menu to enable changes, and tick the 'real time scanning' radio button. As soon as I navigate away from the screen the box unticks itself. Does anyone have any clue on how to get…
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Startup
When my laptop starts up i get the following message: there was an unsuccessful attempt to change the latest policy version Should i be worried? Am I infected?
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all
delete and block all users and ip addresses
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desktop icon
how do i put on desktop
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Does F-Secure have a anti virus for iPad and iPhone I have it on the computer help please
Does F-Secure have a anti virus for iPad and iPhone I have it on the computer help please
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Wrong Key?
Hey guys, I got a key for my PC from Amazon, but its not working... Can someone explain me what may be the problem? It was the original F-Secure that sold me the key so no fake... I have already paid and would be bad if I won't get my product.
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FS blocking should be a responsible process
It appears that FS browsing protection merely blocks a site to an FS user. 1. There should be more detail to the FS user. 2. The site should receive a notification that they are being blocked, and exactly why. <a href="http://ship3978.com/diendanguibai/34/">àaaa</a>
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Android app flags Kingdom Rush game as infected
I downloaded the original Kingdom Rush game from the Google Play store. The Safe app says it is infected with "Android/Davitor.2524b30828!Online". I think this is a false detection. Please investigate https://play.google.com/store/apps/details?id=com.ironhidegames.android.kingdomrush&hl=nl
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Latest Version
How can I check if I have latest version of F-Secure ?
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New user interface: Status page not accessible, user a accounts not shown ...
The new GUI does not provide the former tab "status", the status page is unaccessible, the page "browser protection" does not provide the user accounts (which actually exist and work fine). Anybody any idea?
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Firewall question.
Hello all, I know that f-secure works wth the inbuild firewall from windows. But is it also possible to use another one ? Because i like glasswire, but i don`t no if this will work with f-secure. And before i buy this product maybe somebody can tell me more. Thanks
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Error message: your computer is not protected : protection malfunction please restart you computer h
Hi I'm getting this message despite restarting the computer. Can someone help me get this product working please? thanks
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How to fix Security cloud malfunction error
On OS X SAFE is now showing error icon and there is a messsage "Security cloud malfunction". I tried to re-install but that did not solve the problem. When I Option+click on the icon and select Cloud diagnostics then it opens browser to https://localhost:49162/diag/dump/ but there is nothing running there. Is there a log…
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SAFE lock not working
I am testing the SAFE lock but cannot lock my smartphone from my computer after installing it .The alarm works but unable to lock it-why???
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Loss of subscription during Renewal
I have recently renewed my annual subscription. My renewal date has now changed from 8/11 to 9/10 which means i have lost one months subscription. Anyone else ?
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Subscription renewal nag screen
Good afternoon I am constantly receiving the subscription renewal nag screen. I still have thirty-eight days to go. Does anyone know how I can get rid of this very annoying and very intrusive nag screen? It is unacceptable that this screen constantly displays. Philip
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Trojan. Not disinfected
I scanned my computer. A trojan was found, but F-Secure says that it cannot be disinfected. e.g., JS:Trojan.Script.DRZ What do I do?
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"Your computer is not protected" still have 100 days on my protection.
HI, Last night some time after my country entered on day light saving time my computer just became "not protected", the weird part is that I still have about 100 days of protection on my SAFE plan. I've removed the license and uninstalled and reinstalled the product without success. It still "not protected". anything I can…
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F Seure update problems
Recent update hgas resulted in the loss of my amazon music and loss of proper access to the amazon shopping website.
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Security for smart phone (Android).
I have, for many years, used the F-Secure Internet Security Suite on my 2 house computers and a laptop. Have just purchased a phone and want to add security to it....can someone advise me of the most appropriate product please? My current license has 18 months to run.
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100% disk useage
Since this weeks Windows update F-Secure Safe is causing virtually permanent 100% disk useage. My PC becomes unresponsive to any input for severalminutes at a time. I have uninstalled and confirmed problem goes then reinstalled and problem returns. Currently uninstalled as I can get by without F-Secure but not without an…
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Handy Licene deleted in my F-secoure internet
I need help, because can't open the programm at the handy, because I deleted my licence in my f-secoure ( internet version)
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Free for a year ...
I've just bought a new mobile with 22 months free security but because (away in the past) I had subscribed VM is now trying to chisel £25 out of me as my subscription has lapsed ... any suggestions please?
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F-Secure Safe Banking
I am running a trial copy of F-Secure following a troubled period with BitDefender and hope for better things !! Am I correct in thinking that there used to be a seperate desktop icon for F-Secure Banking, I cannot find it on my trial copy . Safe Banking is working to the point that when I access my banking url up pops the…
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Renew F-Secure SAFE for 24 months
I've expired my 30 day trial, and now I would like to buy SAFE for 24 months. When I go to buy F-Secure SAFE, I can select a license period of 24 months. When I proceed with the order and enter my e-mail into order details, I get prompted to login to my existing account. After doing so, I am forwarded to My F-Secure. When…
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How do I cancel F-Secure Safe as am still in free trial period
Am looking to cancel F-Secure Safe, but previous help on this community blog advised to go into Account Settings on Safe Portal and link to cancel on there. But there is no link. Please help.
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f-secure is slowing down email program
thunderbird is getting very slow when f-secure is on. you promised to let me know when your investigations on the subject were closed. never heard anything. f-sucure is making reading email a real pain.
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Can't install a invoice software. Received a message: Gen:Variant.MSILPerseus.126638.
When my colleague want to install this software in her computer, F-secure will find a virus in it & remove from her computer. It show the name is Gen:Variant.MSILPerseus.126638. So we can't install this software. Pls help to check it. Thanks.
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F Secure leaves others in the 1980s!
Initially had Panda installed on my new laptop for a year. Even a deep scan found nothing suspicious so carried on using the laptop totally unaware that three trojans were on my hard drive! I installed f secure last week and within minutes it flagged up the trojans (js) and moved them to the quarantine. Now i know whyit is…
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How to add new licences to existing SAFE account instead of renew subscription
I have existing SAFE account with 5 devices and 173 days left. Now I purchased 3 more licences and I can not add new licences to account. Only opttion is renew. What will happened with number of remaining days for old key and new key. Please, I would like to propouse that you make possibility to add more subscription…
