-
A silly bug in the installer of F-Secure Safe via Telia
When installing F-Secure Safe via the Telia side to the F-Secure-Safe page - it is detected correctly that McAfee Total-Protection is already installed - The question of whether McAfee should be removed, is answered yes - After that the following error occurs: - a continuous print command is triggered, which prints out a…
-
subscription warning on new device!
F-Secure continues to tell me to upgrade subscription. My device is secured as part of a group of devices - is that not so. The subscription should be renewed annually. Will there be any changes to this procedure??
-
F-secure fails to update
Hi, For some reason I cannot update F-secure safe. The subscription is valid and working on tablets etc. When I open action center I get only a blank window. Common settings window does not look right. It does not have F-secure logo and none of the links does anything. The F-secure loge in task bar is black. 2017-11-13…
-
Banking Protection kicks in after Opera Update (bug?)
Hello all @ FSecure Forums, A couple of days ago, I updated my Opera Browser (on Windows10) to version 49.0.2725.34. Since then, Banking Protection kicks in right after I start Opera. The Banking Protection pop-up appears, even though there are no active tabs at all (Opera automaticallt closes all my active tabs when I…
-
F-Secure Deep Guard blocks PES 2018 online play
Hi! I had a problem for weeks as Pro Evolution Soccer 2018 suddenly stopped working online and displayed only error messages. I tried to solve it with Konami support work few weeks but we got nowhere. But now I just saw the solution posted on Steam PES 2018 discussion forum: the solution is to include PES2018.exe into…
-
PROBLEM renewing SAFE which has expired on to iPad (virgin media renewal)
Just realised my F-Secure had expired and tried to renew by hitting renew now &continue but it just keeps taking me through to blank white screen with a message bar across the top saying it was F-Secure on the left hand side of the screen and shopping cart on the right side but nothing then happens. It won’t open shopping…
-
Aquawin?
My PC is very slooow. I'm using F-secure Safe Online (from Ziggo), and have done all updates. In my logfiles I find this. 2017-11-11 09:33:29.825 [094c.0bcc] I: Connecting to http://guts2.sp.f-secure.com 2017-11-11 09:33:36.114 [094c.0e24] I: Installation of 'F-Secure Gemini Update 2017-11-10_02' : Success 2017-11-11…
-
Please make updating more manual controllable!
One thing I cannot stand is when starting up my PC, it is getting blocked because some software thinks is 'clever' to update itself. That just happened to me by F-Secure. I do not know what it exactly did, updating its software or updating its virus library. But anyway, it blocked me for MINUTES with a rattling hard disk.…
-
Scanning Microsoft Outlook PST files
Below is the scanning report of an Outlook PST-file. Question: How do I now identify the offending e-mail or its attachment? I was scanning the forum and found this entry: https://community.f-secure.com/t5/F-Secure-SAFE/How-to-find-which-mailbox-is/td-p/30358 I am afraid this is not a feasible solution for me - the PST…
-
How do I remove annoying Pop up Invite
I continually have a pop up advert inviting me to renew my F-Secure Licence that I do not require. How do I remove it
-
F-Secure Host Process
On my PC running Windows Vista and F-Secure Internet Security I sometimes get a message that the F-Secure Host Process has been stopped. Is this anything to worry about (and in that case, what should I do)? After this occured I checked the status of F-Secure and it says that the computer is protected. Tried to reach…
-
Sensitive data & unwanted uploads into the cloud: Excluding Files or Folders in macOS
It would be nice if this was actually answered. Where are the opt-outs for your algorithms to send my sensitive data to your cloud? NOT ANSWERED: Reminder about your privacy policies and principles - Excluding Files or Folders in macOS ============================================================== Hi, for my company (and…
-
Difference licence Attach
I have a question about what is the difference between an Attach licence and an regular(Full)? I´ve bought recently a Internet Security licence what I taught was a full licence,but what I than discovered was that I got an Attach licence. Can I install an attach licence on my computer,even if my computer is not brand new?…
-
Browser extension Chrome on MAC
Hi, When i try to install the browser extension on chrome for mac i got the message page not found. I cant install the extension as it is also not findable in de chrome web store. Is there another way to insall it? Greetz Martin
-
deleting virus
just done a full computer scan and found 12 harmful itemsbut they have not been removed only skipped can anyone tell me why?
-
F Secure does not show when i log in to online banking
F Secure does not show when i log in to online banking
-
F-Secure: How to download the manuals? Wie kann ich die aktuellen Handbücher runterladen?
Ich habe gerade mein F-Secure für weitere 3 jahre aktualisiert. Mein Handbuch im PDF-Format ist noch von 2015. Wie kann ich das aktuelle herunterladen? Danke für Hilfe Jochen
-
Blocked site
I am trying to access a political parties website but try as I may it's blocked and will not let me in even though I click "Allow Website. The party is a recognised, legal and responsible body with representatives in the UK and EU parliaments plus local UK town and county councils. F-Secure have no right to block. I expect…
-
FSecure.Ink - banking protection
My home system worked perfectly well offering the banking protection whenever I went onto my bank website. The Green line edged banner showing until I closed it on completion. Now it appears to have disappeared? When I go onto a bank website, there is nothing....its just like opening any other website. My FSecure Security…
-
Does your app not work on Android's as I have an android phone?
English United kingdom not USA and do you say that F-Secure does not work on Android phones? according to the booklet we received we are entitled to your app for one year which would be now about 10months now if we can get it on my Android phone!?!???
-
Key not working
got a message from F-secure that is was time to refresh my anti-virus so i got a new key but when i try to enter it it says check if its correct, i got a pdf and the payment went through but i did not get a email. i would need help to resovle this problem...
-
Ancestry reated as Internet banking?
Hi today I got some odd problems while using Ancestry in my genealogical research. When I have Ancestry active I cannot use google as I want. A lot of pages are blocked due to "banking session". Even after turning banking protection off. I have also tried to empty cache and restarting myc computer. I have scanned my…
-
Browsing Protection slows down Firefox after updating the browser to 56.0.2 version
Hello, I've been exeperiencing problems with Firefox when F-Secure Browsing protection is enabled after Firefox updated to the newest version (56.0.2). The browser opens slowly, frequently becomes unresponsive and eats up to 90% of memory (from the 8 GB RAM total). When I disable the F-Secure extension and launch the…
-
Harmful Items Found --- But Not Cleaned
Hi Everyone, I am a relative newcomer to F-Secure Anti-virus and, having just run a Full manual scan, was a bit surprised when, on receiving a message that Four Harmful Files had been found, (a) there appeared to be no way of quaranting them, and (b) when I chose the only option available, I received a message telling me…
-
F-Secure SAFE does not disable Windows Defender
Hello all! I'n running Windows 10 1703. I noticed that my computer completely froze at some points. When I looked in the control panel, I saw both F-Secure SAFE and Windows Defender were enabled at the same time! Apparently, Windows Defender does not recognize F-Secure SAFE sometimes (and Windows Defender enables the…
-
Tally application release 6.2 gets crashed
Tally.ERP 9 is an ERP application provided by Tally Solutions Pvt Ltd (www.tallysolutions.com). We are spread across 100 + countries with 11 million customer base. Recently we have released Tally.exe with version 6.2, from then when we try to open application Fsecure crashes with the error as shown. On the first execution,…
-
Opening / Start screen F-Secure Safe pops up every time on startup Macbook
After the last update of F-Secure Safe the opening screen of F-Secure Safe is shown on my Macbook. How can I prefend this? (System preferences>User and Groups>Login>f-Secure Safe: hide is activated but no success).
-
Harmful web site http://www.youtube.com/ blocked
Yesterday the computer using F-Secure SAFE blocked www.youtube.com Today the computers using F-Secure Internet Security blocked www.youtube.com I tried to ping www.youtube.com to see if it was DNS hijack, the IP belongs to Google. I used Google Chrome and type m.youtube.com which I bypassed the block. But I cannot bypass…
-
F Safe stopped working on both computers
Today I went do internet banking and i noticed safe banking mode did not kick in. I went to the desktop icon and F Safe will not function. I checked the other laptop it had thesame problem. I did a scan from the website all seems ok but the programme will not start as it did. That is to say there is no evidece to show its…
-
SAFE not functioning
I have paid for a new period with safe secure for my pc but it does not function at all xxxx@xxx.com EDIT: Title
