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F-Secure Safe should allow browsing with Chrome on child's Android device
Hi, I've setup F-Secure Safe on my child's Android device. The default browser is set to be Chrome in device settings. Still each link opens with F-Secure Safe Browser and even launching Chrome app actually starts Safe Browser. How can I allow child to use Chrome browser? If I switch myself as a user in F-Secure Safe then…
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Call a website in Chrome shows "Internet access blocked" for 2 seconds
Hi, since some month I always see in Chrome the message "Your Internet access is blocked" for one or two seconds, when I open a new website. The problem exist only in Chrome. Firefox and IE are fine. When I deactivate F-Escure Internet Security then chrome works fine. I have deinstalled and reinstalled Chrome and F-secure…
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Bank protection notification
Message that bank protection is on is shown (sinks down from above) frequently, once a minute or so, and then blocks the screen, which is annoying and makes it more difficult to work. Can I turn this notification off without turning the bank protection in itself off?
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Choose install drive?
Hello, is there an option to choose which drive this program is installed to? I can't seem to find the option, and it is larger than the SSD it keeps trying to install itself on.
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BSOD tcpip.sys when accessing network shares Realtek NIC
Hello Win7x64 F-Secure internet Security Realtek GBE ver 7.113.914.2017 14/09/2017 I've 6 licences but this is the ony PC with a realtek that I own The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff88001b39119, 0xfffff88004483588, 0xfffff88004482df0). A dump was saved in:…
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Manual scan freezes
When I do a manual scan, the computer freezes (mouse and keyboard unresponsive) at about 25% of scan. I need to switch off and re-boot. I have de-registered, uninstalled and re-installed. The freeze happens if I switch off Deep Guard and scanning of compressed files. It also freezes when I run the on-line scanner from the…
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Turn off windows defender in windows 10 creator update
i found this information on how to turn windows defender off will it work on windows 10 creator update? https://everything4comp.blogspot.com/2017/09/solved-turn-off-windows-defender.html
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bitcoinminer.sx
Hi all My full scan is telling me there is a threat from bitcoinminer.sx but it is unable to quarantine it or removal it, any help would be appriciated. cheers Andy
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Not support email
Please profile ok apdate
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Re:Activation code not visible on
Dear Lingeswaran and Customer care team good morning, According to your e mail dated on 17 Nov 2017, IHAVE NOT received you any reply and CANNOT RECEIVED YOU ANY NEW REPLACE ACTIVATION CODE Hence, the problem still CAN NOT be resolved. Now, inside my present mobil phone - F Secure subscription already expired on 21 Nov…
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Main Page
I know this is stupid question but where do I find the MAIN PAGE? I need to turn my Banking Protection back on! Help! Brin
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License
Bought a license for three PCs - why can't i use one for my tablet?
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Chrome Browser extension is extremely slow
I'm using Chrome Version 62.0.3202.94 (Official Build) (64-bit) on Windows 8 with Xfinity cable and the lag with F-Secure browser extension enabled is painfully slow. If I turn it off, no problem. What is the issue? thank you Max Tomlinson
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F-Secure blocks all Facebook tabs after Firefox update to v57
Having accepted an automatic update from v56 yesterday, I've found that each FB tab I have requires me to go back & forth cancelling internet banking. It wastes about 15 minutes every time I switch on. What can I change to clear this. Thanks
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F-Secure SAFE for Mac Browsing Protection broken for Firefox v57 (Quantum)
F-Secure SAFE version 17.1 (16230) for macOS Sierra (10.12.6) Browsing Protection extension for Firefox is broken in latest Firefox v57 a.k.a. "Quantum". It does not fulfill the new Firefox addon requirements and therefore it is marked as "legacy extension" and disabled by Firefox. Versions of "Firefox Quantum" have been…
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How to remove my F-secure account
Please tell me how to remove my account details have already uninstalled the app
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Malwarebytes does nothave web protection after the new F-secure update. Malwarebytes is of no help
My Malwarebytes does not have web protection after the new version of F-secure was introduced. I have contacted Malwarebytes and they were clueless. The suggested I have all the versions of Malwarebytes excluded from the F-Secure scans, but not quite sure how to do that. I went into the settings and attempted to have the…
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A silly bug in the installer of F-Secure Safe via Telia
When installing F-Secure Safe via the Telia side to the F-Secure-Safe page - it is detected correctly that McAfee Total-Protection is already installed - The question of whether McAfee should be removed, is answered yes - After that the following error occurs: - a continuous print command is triggered, which prints out a…
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subscription warning on new device!
F-Secure continues to tell me to upgrade subscription. My device is secured as part of a group of devices - is that not so. The subscription should be renewed annually. Will there be any changes to this procedure??
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F-secure fails to update
Hi, For some reason I cannot update F-secure safe. The subscription is valid and working on tablets etc. When I open action center I get only a blank window. Common settings window does not look right. It does not have F-secure logo and none of the links does anything. The F-secure loge in task bar is black. 2017-11-13…
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Banking Protection kicks in after Opera Update (bug?)
Hello all @ FSecure Forums, A couple of days ago, I updated my Opera Browser (on Windows10) to version 49.0.2725.34. Since then, Banking Protection kicks in right after I start Opera. The Banking Protection pop-up appears, even though there are no active tabs at all (Opera automaticallt closes all my active tabs when I…
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F-Secure Deep Guard blocks PES 2018 online play
Hi! I had a problem for weeks as Pro Evolution Soccer 2018 suddenly stopped working online and displayed only error messages. I tried to solve it with Konami support work few weeks but we got nowhere. But now I just saw the solution posted on Steam PES 2018 discussion forum: the solution is to include PES2018.exe into…
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PROBLEM renewing SAFE which has expired on to iPad (virgin media renewal)
Just realised my F-Secure had expired and tried to renew by hitting renew now &continue but it just keeps taking me through to blank white screen with a message bar across the top saying it was F-Secure on the left hand side of the screen and shopping cart on the right side but nothing then happens. It won’t open shopping…
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Aquawin?
My PC is very slooow. I'm using F-secure Safe Online (from Ziggo), and have done all updates. In my logfiles I find this. 2017-11-11 09:33:29.825 [094c.0bcc] I: Connecting to http://guts2.sp.f-secure.com 2017-11-11 09:33:36.114 [094c.0e24] I: Installation of 'F-Secure Gemini Update 2017-11-10_02' : Success 2017-11-11…
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Please make updating more manual controllable!
One thing I cannot stand is when starting up my PC, it is getting blocked because some software thinks is 'clever' to update itself. That just happened to me by F-Secure. I do not know what it exactly did, updating its software or updating its virus library. But anyway, it blocked me for MINUTES with a rattling hard disk.…
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Scanning Microsoft Outlook PST files
Below is the scanning report of an Outlook PST-file. Question: How do I now identify the offending e-mail or its attachment? I was scanning the forum and found this entry: https://community.f-secure.com/t5/F-Secure-SAFE/How-to-find-which-mailbox-is/td-p/30358 I am afraid this is not a feasible solution for me - the PST…
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How do I remove annoying Pop up Invite
I continually have a pop up advert inviting me to renew my F-Secure Licence that I do not require. How do I remove it
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F-Secure Host Process
On my PC running Windows Vista and F-Secure Internet Security I sometimes get a message that the F-Secure Host Process has been stopped. Is this anything to worry about (and in that case, what should I do)? After this occured I checked the status of F-Secure and it says that the computer is protected. Tried to reach…
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Sensitive data & unwanted uploads into the cloud: Excluding Files or Folders in macOS
It would be nice if this was actually answered. Where are the opt-outs for your algorithms to send my sensitive data to your cloud? NOT ANSWERED: Reminder about your privacy policies and principles - Excluding Files or Folders in macOS ============================================================== Hi, for my company (and…
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Difference licence Attach
I have a question about what is the difference between an Attach licence and an regular(Full)? I´ve bought recently a Internet Security licence what I taught was a full licence,but what I than discovered was that I got an Attach licence. Can I install an attach licence on my computer,even if my computer is not brand new?…
