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cant install safe secure on laptop
My sons laptop has had safe secure installed previously but started saying it wasnt turned on. Tried to turn on but error message coming up. I then tried to uninstall and reinstall as per the instructions but when i click on the download an error box comes up saying the setup cannot be completed as some files are missing.…
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F secure Safe and freedome
I am new to F secure. I bought a f Secure Total security and Privacy (1 year, 5 devices )from a retail store . i have a macbook i did register to an account as mentioned in the box. I cant find campaign name anywhere on the box , I have the subscription key but i am not able to key it in. rigth now when i login it says i…
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Extent of Browsing Protection
Hi everyone My set-up is as follows: * Windows 7 32-bit * F-Secure Internet Security 16.3 I make use of the Browsing Protection component of F-Secure Internet Security which is useful to ensure that unsafe sites are not inadvertantly accessed. However, I also contribute to open source coding projects, some of which through…
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F secure renewal via Virgin
Hi, I have just renewed my subscription with you and paid £79.99. However went I went to my pc, it said I could have renewed for £25 as I am aVirgin customer. Is there a possibility you could refund the difference to me please? Kind Regards Keith Jones
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SPAM mail message
Hi, the other day I received the e-mail copied below. Is this generated and sent by F-Secure Safe? I don’t recognize the mail format as being according to the messages I normally get from F-Secure Safe Was the SPAM mail sent from the Latvian mail address? or is this from a F-Secure office? Is “Datorskydd” the same as…
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New SSD, how to (re)install SAFE?
Hello, i have crashed my ssd. So i had to bought a new one. I have a SAFE licence until 05.09.2018, how can i install the SAFE utility on my new ssd? Greetings
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How do I change my address on f secure
Dix
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Remove F-Secure Account
Hi, I need to create new account, becouse on my existing account I cant renew licence by using a pre-paid campain key - Its only option for on-line renewal, but I allready bought voucher for 3 devices. I like to remove exiting my existing account f-secure account. Pleas help my resolve this problem. Regards EDIT: Title
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Temporarily close internet connection
Anuone know if it's possible to temporarily close ( block ) the internet connection in F Secure Safe but retain access to files on my LAN ? At the moment I can only disable the network adaptor but that then blocks LAN access too. I'm running Windows 10 Thanks
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SAFE can't be installed
I'm trying to install SAFE on my Windows Vista, but when I try to run F-Secure-Safe-Network-Installer_171tjemornuzv_.exe, nothing happens. Can't run it as administrator, either.
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F-Secure Internet Security Verlängerung
Referenznummer: xxxxxx Abonnementschlüssel: XXXX-XXXX-XXXX-XXXX-XXXX Sehr geehrte Damen und Herren, ich besitze eine Lizenz für „F-Secure Internet Security“ Verlängerung bis 03.102017. Laut „Mein Abonnement“ sind alle drei Lizenzen belegt: Lizenz 1: ID 9f1bc9 (das ist wohl mein aktueller Rechner) Lizenz 2: ID 490416 Lizenz…
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F-Secure Safe subscription renewal without Campaign Code
Dear F-Secure Community, I had purchased for myself approximately 12 months ago a subscription to F-Secure Safe but at the time I had an active subscription running on my pc. Well the time has arrived to renew the subscription but I am unable to do so via the portal as I have a code but not the Campaign Code that the…
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Licenses disappear from "My Secure" ( ??? )
I had 3 licenses ended January 2017. I bought another one today for a new computer and.... . Now I have only one license on My Secure ( ??? ) and unprotected computers.... Any idea? Regards Marcin
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Parental Control Huawei - incompatible
Hi, There are posts in forums like "Parental Control Huawei" and resolution links to Freedom - I assume that Safe is not compatible with Huawei (at least Honor 7 Lite / NEM-L21 (EMUI 4.1 / Android 6.0))? You can set all power saving features to make sure that Safe is protected (which is the usual problem), but still it…
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Wrongly accussed harmful website
Hi There, One of our websites is coming up as harmful on F-secure. The website is https: //www .buchannanmarquees.co.uk/. Could you check this for us please. Thanks, Reece EDIT: Remove hyperlink
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Adding a device to My Safe that already has SAFE installed?
When renewing my subscription for another year of F-Secure SAFE, I noticed that the devices I added a year ago were gone from the My Safe-account (which was mentioned in another post too). I didn't mind adding them again, but it got a bit tricky and I wonder if I could have solved it differently? When wanting to renew my…
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How to add two subscrition keys to my f-secure account
I have bought two subscription keys to get 8 licenses for my PC'sand smartphones. How can I add the second key to my f-secure account since I only find options on renewing and not adding a subscription.
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Renewal of F-Secure
I am a virgin media customer and have been invited to renew my subscription. The e-mail states the payment will be £25.00 however when I go through to renewal it states the payment will be £79.99. Please advise how I can receive my discount.
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My F-secure account vanished
So I bought F-secure safe, made an account and installed it on my pc as well as registered my pc as one of my three devices. now, I tried to login to add my phone to the registered devices, but couldn't login. So I tried to reset my password, which didn't work. I then tried to make a new account with the same email, and…
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Slowness during registration or usage of SAFE accounts
Some of our customers might be experiencing some slowness or failure while using or registering SAFE accounts. The protection on your machine is not affected by these. The issue should already be resolved and you can simply try using your SAFE account later today.
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My fsecure
I renewed my fsecure and it's not appeared on my pc can someone help with this matter
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f-secure display issue
Banking protection always display the menu in the top right hand corner.
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changing my provider
I am going to change my provider. Where can I change this in F secure account ? Will Fsecure accept this change. I will have Fsecure until June 2018
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subsription renewal
I changed my payment details how do I find out if my subscription has been renewed?
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Unsafe warning for download
Hi, I'm actually reaching out because a customer of ours has said your software flags our software as unsafe. I'd like to move this conversation to email to resolve why this happens and get it fixed. Thanks Dan
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Clicking on 'allow-website' does not do anything
Hello I am using F Secure and when i click on allow website, it does nothing. like it doesnt even recognise my click. I am using Chrome, however have tried it on IE as well and have the same issue Help pleasE? Thanks
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Swedish BankID issue
When user starts newest version of BankID security application from Start menu he receives message from BankID app that “Encryption wrapper failed” which means that integrity check fails. An exclusion for the affected version of BankID application has been added to our products. However users who already are experiencing…
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Is the BrowsingProtection able to protect from threats at websites, even if the sites use HTTPS?
Hello. Now, I am having some questions about protecting from threat on the web. 1. Have the websites which were added as exception sites on Browsing protection been scanned by F-Secure when access the sites by browsers? Is F-Secure able to detect malwares at websites even if added to the list of exception websites? 2. The…
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About F-secure firewall
I wonder if there is any use of bying any kind of software from F-secure,since I´ve noticed that this kind of software cooperates with Windows Firewall. Doesn´t F-secure misses the point if they uses a quite known and weak firewall for their services? In my terms it is so,but I may be wrong. If there is someone that can…
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How to get rid of anoying Adobe.exe autoupdates?
I don´t know how many have this quite anoying problem with Adobe autoupdate programs,but I´m quite frustrated and fed up with all of this frequent autoupdates that make more damage than it´s worth. Since it seems that everyone that download many of Adobes free softwares like: Adobe Flash player,Adobe Reader etc. Because…
