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Combining product subscriptions?
I have an F-Secure Freedome subscription which is about to renew soon. I also have an F-Secure Safe subscription, which is renewing later this year. How can I combine these into a single F-Secure Total subscription, please, so that the the remaining subsription period for Safe gets taken into account, too?
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Mac SAFE not launching
I just installed Mac SAFE on HS 10.13.3 and the installation was successfull as far as I can tell. I can see the System Preferences pane and there is a "F-Secure Mac Protection" process in Activity Monitor. However, there is no menu bar icon and I cannot launch the application from Finder. Finder says it is not responding:
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SAFE installer suitable for OS 10.10 (Yosemite)
Trying to install on an old MacBook Pro which won't go up to El Capitan. Does anyone know where a suitable installer for Yosemite might be found? Thanks! Phil
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Download abort
Why can I not download this program. It is a update to a new version. HamApps JTAlert v2.10.14. Your can find it here hamapps.com Best regards Kim EDIT: Removed hyperlink
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Payment fails during internet shopping
Payment fails during internet shopping with MasterCard and PayPal. What can it be?? I think there is a massive security problem on my iPad! Who can help me at F-Secure forums? It was in two totally different shops. Payment process just stopped- Account is still ok. SebNeb
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SAFE: Pop-up: "harmfull item found"
I have an iMAC (2017/18) and have Ziggo Safe Online (Dutch provider) installed.This is a F-Secure product!Every time I open my MAC, a popup appears saying: "Harmfull item found"I open the infectionfolder and it says: time january 23 / and:detectiontime: todays date. This happens every time I open my MAC! How do I get rit…
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F-Secure Host process (32-bit) bug found
I have had long time problem with all my browser. When I have lot of pages open, my computer stop working, and start to send message Secure connection failured. Also my email stop working then. Now I have found reason for that. F-secure Host Process starts too many tasks and when certain limit is over, it starts send this…
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LOST SUBSCRIPTION
RECENTLY I HAVE BOUGHT A 6 MONTHS LICSENSE KEY BUT FEW DAYS AGO I HAD TO HARD RESET MY PHONE FOR STORAGE PROBLEMS. AFTER REINSTALLING THE APP I SAW THAT MY SUBSCRIPTION HAD LOST. NOW WHAT SHOULD I DO GET IT BACK.
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I have a Trojan and can't get rid of it, F-Secure doesn't find it
When I run Windows MSERT, it shows I have a Trojan: PDF / Phish, which it says is dangerous. It tells me it has partially removed the trojan, but every time I run the MSERT program from Windows the same Trojan is found. I have F Secure Internet Security and when I run it, it does not find the Trojan. I also have…
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Internet Security deleting Google Drive temp files and compiled .c files!
Hello! I have recently experienced problems with F-Secure Internet Security and google drive. The thing is, that when I launch my computer and Google Drive starts syncing stuff, it firstly downloads a file with the extension ".tmp.drivedownload" or something like that and then it somehow uses that file to sync the rest of…
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Site keeps blocking access to internet
When ever i click on a ad by google this site keeps blocking access to the internet. https://ipv4.google.com/sorry/index?continue=https://www.google.com/search%3Fq%3Dgoogle&q=EgS8rMYqGOq-3tMFIhkA8aeDS2nBC38nDKB4ICCABhrAGDmofRlyMgFy Anyone know how to stop it...... it seems to hate fsecure.... as it only affects safe…
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Adding another Device
Having solved the problem of logging in to F-Secure (Apparently a temporary Error) I now find I cannot add another device. 1. I have sent an email to another device. 2. I opened the email. 3. Clicked on Start Now 4. F-Secure Login pops up. 5. What do I do next a. Put in my login details, but then how do I add F-Secure to…
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F-secure SAFE - no internet connection
Hi guys, I cant finish my F-secure Safe setup. It keep sending message "No internet connection". But internet is working just fine. I am using Windows 10, and Windows diffender is off. Any tips please?
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Proxy Error Message
Tried logging in so that I can add another device and got this message. "Proxy Error The proxy server received an invalid response from an upstream server. The proxy server could not handle the request POST /as/L4Zws/resume/as/authorization.ping. Reason: Error reading from remote server" Any ideas as to what I'm supposed…
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User
How can I detete my child's user on my f safe
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Connection to certain websites programs closes, only way to fix is shut down f-secure
Hi, For a couple of days now i have been having a problem where my connection randomly drops to certain programms/websites. For examle reddit.com and twitter.com are both unreachable then. Chrome gives error ERR_SSL_PROTOCOL_ERROR, my discord client also disconects. Restarting my pc temporarily fixes the problem. The only…
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About Payment Protection
Hello, Can "F-Secure SAFE" provide payment protection when "Google Chrome" cookies are enabled? Can it provide "F-Secure SAFE" payment protection with plug-ins and cookies enabled? Can a credit card protect our information?
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can't install Firefox browser extension "connection error"
F-secure give this error message when attempting to install on Firefox 58.0.1 "this add-on could not be installed because of a connection error". How do I fix this problem?
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My sites are said harmful
My site cdmhplc.co.uk is blocked as harmful, why is this? EDIT: Removed hyperlink
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New FSC security vulnerability, no mention what FSIS users should do?
Dear F-Secure, I wish to understand why F-Secure's home-user and home-office oriented protection products are missing from this security hole - fixed versions bulletin? FSC-2018-1: Multiple Memory Vulnerabilities in IPC Messages https://www.f-secure.com/en/web/labs_global/fsc-2018-1 The SAFE and FSIS products also run on…
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Can not get any help from support centre no t available why?
I have tryed on three ocassions to get intouch with the support center and by phone keeps telling me that its not available Why and can i have my money back please?
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Macbook reformatted now my.f-secure.com says license is in use
Dear F-secure users and admins, I have two licenses. One for my laptop and one for my girlfriends macbook. I had to reformat the macbook. Afterwards upon login in https://my.f-secure.com/login says the license is in use. How can i reinstall f-secure safe and use the license that was in use on that same macbook. Regards,…
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F-Secure browsing protection on Firefox breaks tab restoring
The F-Secure browsing protection add-on on Firefox breaks "lazy tab loading". And by lazy tab loading I mean, when you have set your browser so it resores you previous session on startup, but it only loads the tab you are on and not the rest in the backround. And the F-Secure add-on right now is breaking this. So with the…
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General information/qwestion
Hellow, I installed the app on my son's phone (Huawei p8 lite 2017) because he likes to install stuff from the internet without checking what he's downloading.So far it looks good, I can block the application he's not supposed to mess with. Is there any option in the app that I can also block the settings in the phone with…
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cannot log in
I registered with fsecure - tried to log in and get the wheel of doom - yesterday and today. I have tried ringing but no-one available?
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F-Secure SAFE - buying options
I wanted to buy, but can't find a place to do it. EDIT: Title
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Unblock my web page
Hi, I had one server which was hacked. In that server we had five webs. I have restored a backup from three webs, changed all the passwords and removed two webs (origin of the problems). Two webs works without any problem but one was blocked for your antivirus. So, how can I unblock my web? Greetings. P.D. - Sorry for my…
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Banking Schutz funktioniert nicht mehr
Hallo, seit einiger Zeit funktioniert bei einer meiner Lizensen der Bankingschutz nicht mehr. System: Windwos 7 64bit Die obere Einblendung wird beim aufrufen einer Bankseite nicht mehr angezeigt. Das Symbol in der Taskleiste ist jetzt auch schwarz und nicht mehr blau / weiß. Beim Klick darauf passiert auch nichts mehr,…
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How to create custom scan
If I have four disks in my system, and I only want to scan two of them on regular (scheduled) basis. How do I do that? And if I just want to scan specific files? Ideas, someone?
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F-secure blocks HitmanPro updute
Since a few days I can't updat HitmanPro (payed version) because F-secure blocks the automatic install of the hitmanpro.exe in ...\appdata\local\temp Anybody experienced the same problem and does anybody know why F-secure blocks it (never had a problem with the automatic update before)
