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SAFE about device: "This device has not connected to My F-Secure during the last two weeks."
I have two android phones that have SAFE installed and the app says "protected". But when I check these devices online, I get this message: This device has not connected to My F-Secure during the last two weeks. Check that the device can connect to the internet and SAFE app status is "Protected". Any ideas why? Thanks
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renewal of f secure policy november 2018
how much is it going to cost to renew f secure policy on november 2018
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Banking protection
Greetings! My wife and I have F-Secure Safe on our two desktops and a number of other devices. We noticed that on my wife's desktop, Banking Potection does not seem to become activated when my wife's desktop is used with online banking. It works fine on my desktop and laptop. What can/should be done:
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Parental Controls in SAFE 17.4
Seems Parental Control is switched on by default in F-Secure SAFE 17.4 for Mac. How do I switch it off? EDIT: Title
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How to change the browser back to google chrome?
On Android it only allows to use the safe browser. It's not the main profile but the profile is for a child over 18. How to change the prime browser back to the previous one?
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How to reinstall after PC system reset?
I just reset my pc to factory settings because it was getting slow, but now I cannot seem to reinstall F-Secure on my computer. I downloaded an got the license via my university through Surfspt. When I go to Surfspot > my Surfspot > my orders, next to F-Secure I click on 'download'. I then get redirected to the 'My…
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cannot access settings or exclude files/folders
Can not exclude files or folders in F-secure safe! Can not sometimes access settings i SAFE. If i want to exlude a file then i can choose the file that i want to exclude but after that nothing happens. It wont show in the excluded files list. And if i try to get back in to settings nothing happens when i click the…
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update failure after upgrading to macOS Mojave (only on Macbook 2015)
I have two Macs upgraded to macOS Mojave (Macbook Early2015 and iMac Early 2015), after finishing the upgrade the iMac has no problems with new virus updates downloaded by F-Secure Antivrus. The Macbook don´t make any downloads any longer. I have already deinstalled F-Secure Antivirus and installed it new. The first update…
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password
I forgot my principal password and had no screen shot. How to do
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ukcontentdelivery.info
After installing F-secure Safe trial version every time when I start Google Chrome there will appear couple of popups from ukcontentdelivery.info When I scan my Windows 10 laptop with F-secure Safe it does not find anything malicious... This makes me seriously confused to conside if F-seruce Safe is worth of buying.
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Strange email from no-reply@f-secure.com
Hello, one of our users received email from address no-reply@f-secure.com. It's an invitation to F-Secure operator portal. THe user has no administrator privilages in our domain. Is this message legitimize?
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F-Secure Android-Browsers and SOTI Mobicontrol
Samsung A8 (2018) Dual SIM-8.0 Android I use a phone card with a single card. the app can work well on this phone? It supports the following browsers: Chrome? Samsung Internet? The following app is installed: https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/ So you can install F-Secure app?
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F-Secure Safe-Uninsteller Tool
Uninstaller Tool to use-is it advisable to run the windows 10 in a safe mode?
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F-safe bypassed with Split Screen/Multiwindow on Xiaomi Android
Hi, I bought a xiaomi redmi note 5 pro phone for my daughter and bought the Timprotect app powered by F-Secure. Today I discovered that despite having imposed limitations my daughter was using apps simply by enabling multiscreen. In this way the main window is blocked by F-Safe message while in the second window it is…
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Internet Security Tools - Editing allowed and blocked web sites
I have entered a website that permanently opened in Chrome into blocked websites. However this website still opens. Is there anything else I should do in order to prevent this? Sincerely Horst
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Tor Browser update and problem
Updated today and now getting the following error. Any advice please.
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Banking protection does not allow to go to another bank.
Just wondering again... When I use FF and go to banking site the Banking protection fires in Safe as designed. When I close the connection to the bank, close the tab and go to another tab and try to open a connection to another bank Banking protection prevents that. I have to either manually close Banking protection or…
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how to reinstall fsecure after pc reset
wiped fsecure off my pc after reset how do i reinstall
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Supersafe boost
I am a talktalk customer, and am trying to install superSafe. However, when I try to log in, it doesn't accept my password, nor does it send me a link to reset the password. I know what the problem is, the problem is that fsecure does not recognize my new email address, which has changed since I first signed in about 2…
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Hacked on Facebook
Been hacked on Facebook over the weekend tablet went into recovery and I changed my password but Facebook is still not working right will this fsafe program protect me or do I neeed to do other stuff I'm not feeling very protected at the moment
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Snelkoppelingen werken niet meer na installatie f-secure
Onder begeleiding van een ziggomedewerker installeerde ik Ziggo-safe-online. Na een geslaagde installatie bleken mijn snelkoppelingen op mijn bureaublad die rechtstreeks een internet-adres hoorden te openen niet meer. Bijvoorbeeld: Buienradar.nl werkt wel als ik hem direct in een browser (google) open, maar niet als ik er…
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ip connections
Please tell me if i am crazy but i have noticed my pc is connection to so many ip addresses all over the world that i have become very suspicious. Most appear to be Microsoft Apple and the like but what are they doing with 10 permanent connections. Can F-Secure block all connections except when someone specically asks to…
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Confused - can't figure out which product is right?
Hi, I am confused about the F-secure products, and need some guidance. I need new security software for my pc (1 pc), and I have heard good things about F-secure. However I don't get the way they bundle their services into products for the home user? Basically I just need a firewall and antivirus software. Ransomware…
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Cannot uninstall nor re-install SAFE on Mac Mojave
The uninstall icon appears in the dock after double-clicking in Finder. But after clicking on the uninstall icon in the dock, nothing happens. Trying to re-install SAFE over the existing installation, the install is getting stuck mid install, and I cannot restart the Mac because I get a warning that the install needs to…
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client certificate on f-secure android
I need F-secure safe for Android to present a client certificate in order to acces a particular private website. I do have the certificate and I know how to make Chrome to present it, so I succeeded in accessing that website using Chrome. But I want to use the F-Secure Safe browser. How can I make that browser present the…
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Renewal / upgrade question
I currently have a 3 year 5 device license for the SAFE product with 646 days left - installed on 2 device - I found a good renewal deal when my Virgin free year ran out. Separately I have a 12 month 5 device subscription for freedome which has 2 months left to run. This does not appear in the "my f-secure" account, so no…
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Banking Protection Will Not End After Banking Site Logoff
I have 3 Dell laptops, all different models, with F-Secure SAFE installed. Common to all 3 is Windows 10 Pro x64 and Firefox 62.0.2 Banking Protection starts automatically on 3 banking sites but will not turn off on logoff as designed. Ending it manually or closing the browser are the only ways to end Banking Protection.…
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Why do pages appear in list of 'allowed pages' that I never allowed myself
I will shorten my previous track to get to the point. F-secure chat promised to answer me by email as to the question shown in headline: Why did pages appear in list of 'allowed pages' that I never allowed myself? I haven't' gotten any answer. I will add that somebody had managed to turn my daily windows user account into…
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Unable to update
Hi, my F-Secure unable to update since mid of september 2018. I tried to reinstall the entire application but the result is the same. I had looked through the log file it keep showing the same error "connection failed". FYI i'm living in Malaysia. Thank you and hope to get your reply ASAP. Here are the logged info from the…
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F secure for £25
I am a virgin customer..TV, Phone, Broadband & mobile phones... and my f secure needs renewing... how can i do this for £25.. as it promised... it's showing me a price of £79.99