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Wrong Key?
Hey guys, I got a key for my PC from Amazon, but its not working... Can someone explain me what may be the problem? It was the original F-Secure that sold me the key so no fake... I have already paid and would be bad if I won't get my product.
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Android app flags Kingdom Rush game as infected
I downloaded the original Kingdom Rush game from the Google Play store. The Safe app says it is infected with "Android/Davitor.2524b30828!Online". I think this is a false detection. Please investigate https://play.google.com/store/apps/details?id=com.ironhidegames.android.kingdomrush&hl=nl
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Latest Version
How can I check if I have latest version of F-Secure ?
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New user interface: Status page not accessible, user a accounts not shown ...
The new GUI does not provide the former tab "status", the status page is unaccessible, the page "browser protection" does not provide the user accounts (which actually exist and work fine). Anybody any idea?
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Error message: your computer is not protected : protection malfunction please restart you computer h
Hi I'm getting this message despite restarting the computer. Can someone help me get this product working please? thanks
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How to fix Security cloud malfunction error
On OS X SAFE is now showing error icon and there is a messsage "Security cloud malfunction". I tried to re-install but that did not solve the problem. When I Option+click on the icon and select Cloud diagnostics then it opens browser to https://localhost:49162/diag/dump/ but there is nothing running there. Is there a log…
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SAFE lock not working
I am testing the SAFE lock but cannot lock my smartphone from my computer after installing it .The alarm works but unable to lock it-why???
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Loss of subscription during Renewal
I have recently renewed my annual subscription. My renewal date has now changed from 8/11 to 9/10 which means i have lost one months subscription. Anyone else ?
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Trojan. Not disinfected
I scanned my computer. A trojan was found, but F-Secure says that it cannot be disinfected. e.g., JS:Trojan.Script.DRZ What do I do?
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"Your computer is not protected" still have 100 days on my protection.
HI, Last night some time after my country entered on day light saving time my computer just became "not protected", the weird part is that I still have about 100 days of protection on my SAFE plan. I've removed the license and uninstalled and reinstalled the product without success. It still "not protected". anything I can…
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F Seure update problems
Recent update hgas resulted in the loss of my amazon music and loss of proper access to the amazon shopping website.
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100% disk useage
Since this weeks Windows update F-Secure Safe is causing virtually permanent 100% disk useage. My PC becomes unresponsive to any input for severalminutes at a time. I have uninstalled and confirmed problem goes then reinstalled and problem returns. Currently uninstalled as I can get by without F-Secure but not without an…
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Handy Licene deleted in my F-secoure internet
I need help, because can't open the programm at the handy, because I deleted my licence in my f-secoure ( internet version)
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Free for a year ...
I've just bought a new mobile with 22 months free security but because (away in the past) I had subscribed VM is now trying to chisel £25 out of me as my subscription has lapsed ... any suggestions please?
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F-Secure Safe Banking
I am running a trial copy of F-Secure following a troubled period with BitDefender and hope for better things !! Am I correct in thinking that there used to be a seperate desktop icon for F-Secure Banking, I cannot find it on my trial copy . Safe Banking is working to the point that when I access my banking url up pops the…
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Renew F-Secure SAFE for 24 months
I've expired my 30 day trial, and now I would like to buy SAFE for 24 months. When I go to buy F-Secure SAFE, I can select a license period of 24 months. When I proceed with the order and enter my e-mail into order details, I get prompted to login to my existing account. After doing so, I am forwarded to My F-Secure. When…
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How do I cancel F-Secure Safe as am still in free trial period
Am looking to cancel F-Secure Safe, but previous help on this community blog advised to go into Account Settings on Safe Portal and link to cancel on there. But there is no link. Please help.
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Can't install a invoice software. Received a message: Gen:Variant.MSILPerseus.126638.
When my colleague want to install this software in her computer, F-secure will find a virus in it & remove from her computer. It show the name is Gen:Variant.MSILPerseus.126638. So we can't install this software. Pls help to check it. Thanks.
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How to add new licences to existing SAFE account instead of renew subscription
I have existing SAFE account with 5 devices and 173 days left. Now I purchased 3 more licences and I can not add new licences to account. Only opttion is renew. What will happened with number of remaining days for old key and new key. Please, I would like to propouse that you make possibility to add more subscription…
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Re: "New Features " notification on Android will not disappear
Hi, 5th Oct - I have just uninstalled, reinstalled from Google Play, released licence then relicensed, but the F-secure icon in the Android-O notification bar remains stubbornly anchored. Regards Steve
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Forbidden You don't have permission to access /SE/F-Secure-Safe/latest/installer/F-Secure-Safe-Netwo
Hy my friends, I have problem with install, show this message: Forbidden You don't have permission to access /SE/F-Secure-Safe/latest/installer/F-Secure-Safe-Network-Installer
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my PC jamm everytimes in virus scan at svshost.exe
Help me
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F-Secure SAFE always 'waiting for update to start'
F-Secure SAFE (v16.4 (15923), database 2017-10-03_01, MacOS 10.13) continues to claim that it's 'waiting for update to start', even after going into 'Tools' and running 'Check for updates' successfully. Why does it say this, is it a problem and if so, how do I solve it?
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cant transfer to other devices.
just keeps on saying, something went wrong, can any one help ?
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BSOD caused by fsni64.sys
My computer has blue screened twice so far due to the file - fsni64.sys Client version: 17.0 OS: Windows 10 - version 1703
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Buy another licence on the same suscription?
Hello, I have one licence on one computer, and I just want to extend it to another computer. How Do I extend it if I just have one unity in my subscription; in my Mysecure homepage, there is no button for buying another licence. Do I have to buy another suscription? Best regards, Yannick
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I noticed
I do not like you guys service and would like to Cancel the sunscription. Please show me how
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Deleting my account
I want to delete my account as I have 6 days left till I have to pay and I don't want to . On the app and online you don't have a choice whether you want to delete your account and I'm fed up of all the 354 emails that I have from it so could you please delete my account
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F-Secure for smart TV
-I recently bought a Samsung UE55MU7070 and was wondering if there is an antivirus product for it? Thanks.
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F-secure total
I hope I´m not posting in the wrong forum post. I wan´t too know how more about F-secure Total. I personaly don´t know nothing about this software.However I´ve had prewiosly a Safe licence (1Year) and this one have already experied.So what I wan´t to know is how much does a Safe licence disparts from a Total licence? I´ve…
