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Google & Facebook (incl Whatsapp, messenger...)
Dear, I'm concerned about the collecting of all sorts of personal information via systems of Facebook and google. Does F-secure offer a sollution where those companies can't source personal information from me without losing the functionality of those tools? Everybody is using them so it remains relevant to have those...…
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Customer Support experience - How bad it can be?
I came a cross a situation where my F-Secure TOTAL purchase documents for 7 devices contained instructions / description about the experience that didn't match the real life. In part of the process I was asked about the experience and I chose to answer. My response to the open txt feedback for and to the question "what I…
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Do you want to allow this page to open F-Secure SAFE
I also get the message ``Do you want to allow this page to open F-Secure SAFE'' with the extra annoying feature that the message disappears before I can answer it. Only if I get the time to answer it, I can proceed with safari.
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Samsung tablet .keeps saying f secure has stopped. Can't uninstall or refresh. On f secure account
When I start my tablet a pop up comes on saying f secure has stopped. How do I stop this from happening. I can't open the app and can't uninstall either. I have plenty of license and the f secure account says all is OK. I'm worried I'm not protected. Downloaded the scan for virus but tablet won't let me run it.
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Unlock Anti-theft on Nokia
please my nokia e5 locked by f-secure anti theft ,how can i unlock it.
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Activation key has been used too many times
Hi, I bought F-Secure Safe for five devices, installed it on two and tried to instal it on another but it is stating that the key has been used too many times. Tried to ring the help line number but kept on a queue foe ages. Any suggestions?
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E-mail spam gone?
In F-Secure Safe I use to be able to filter spam e-mail messages in Outlook but now, for months actually, I can't find this feature in my F-Secure Safe version. Has this feature been removed from F-Secure Safe? Details of my version are the following: Antivirus program 17.193 build 128 Online security 2.193 build 6267…
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remove virus from windows 10 phone
How do i remove da virus wit f-secure total app. Plz
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F-Secure Safe Licensing
F-Secure Safe Licence is not friendly,as it is available for 1-3 devices it’s INR.2400 for one year.If I want to purchase for one device it is INR.1970 for one year is not fair.It should be INR.800 for one year.Am also using Freedome for 3 devices at INR.3000 for one year,it’s good.F-Secure should give Licenses for one…
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F-Secure Safe should allow browsing with Chrome on child's Android device
Hi, I've setup F-Secure Safe on my child's Android device. The default browser is set to be Chrome in device settings. Still each link opens with F-Secure Safe Browser and even launching Chrome app actually starts Safe Browser. How can I allow child to use Chrome browser? If I switch myself as a user in F-Secure Safe then…
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Call a website in Chrome shows "Internet access blocked" for 2 seconds
Hi, since some month I always see in Chrome the message "Your Internet access is blocked" for one or two seconds, when I open a new website. The problem exist only in Chrome. Firefox and IE are fine. When I deactivate F-Escure Internet Security then chrome works fine. I have deinstalled and reinstalled Chrome and F-secure…
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Bank protection notification
Message that bank protection is on is shown (sinks down from above) frequently, once a minute or so, and then blocks the screen, which is annoying and makes it more difficult to work. Can I turn this notification off without turning the bank protection in itself off?
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Choose install drive?
Hello, is there an option to choose which drive this program is installed to? I can't seem to find the option, and it is larger than the SSD it keeps trying to install itself on.
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BSOD tcpip.sys when accessing network shares Realtek NIC
Hello Win7x64 F-Secure internet Security Realtek GBE ver 7.113.914.2017 14/09/2017 I've 6 licences but this is the ony PC with a realtek that I own The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff88001b39119, 0xfffff88004483588, 0xfffff88004482df0). A dump was saved in:…
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Manual scan freezes
When I do a manual scan, the computer freezes (mouse and keyboard unresponsive) at about 25% of scan. I need to switch off and re-boot. I have de-registered, uninstalled and re-installed. The freeze happens if I switch off Deep Guard and scanning of compressed files. It also freezes when I run the on-line scanner from the…
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Turn off windows defender in windows 10 creator update
i found this information on how to turn windows defender off will it work on windows 10 creator update? https://everything4comp.blogspot.com/2017/09/solved-turn-off-windows-defender.html
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bitcoinminer.sx
Hi all My full scan is telling me there is a threat from bitcoinminer.sx but it is unable to quarantine it or removal it, any help would be appriciated. cheers Andy
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Not support email
Please profile ok apdate
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Re:Activation code not visible on
Dear Lingeswaran and Customer care team good morning, According to your e mail dated on 17 Nov 2017, IHAVE NOT received you any reply and CANNOT RECEIVED YOU ANY NEW REPLACE ACTIVATION CODE Hence, the problem still CAN NOT be resolved. Now, inside my present mobil phone - F Secure subscription already expired on 21 Nov…
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Main Page
I know this is stupid question but where do I find the MAIN PAGE? I need to turn my Banking Protection back on! Help! Brin
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License
Bought a license for three PCs - why can't i use one for my tablet?
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Chrome Browser extension is extremely slow
I'm using Chrome Version 62.0.3202.94 (Official Build) (64-bit) on Windows 8 with Xfinity cable and the lag with F-Secure browser extension enabled is painfully slow. If I turn it off, no problem. What is the issue? thank you Max Tomlinson
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F-Secure blocks all Facebook tabs after Firefox update to v57
Having accepted an automatic update from v56 yesterday, I've found that each FB tab I have requires me to go back & forth cancelling internet banking. It wastes about 15 minutes every time I switch on. What can I change to clear this. Thanks
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How to remove my F-secure account
Please tell me how to remove my account details have already uninstalled the app
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Malwarebytes does nothave web protection after the new F-secure update. Malwarebytes is of no help
My Malwarebytes does not have web protection after the new version of F-secure was introduced. I have contacted Malwarebytes and they were clueless. The suggested I have all the versions of Malwarebytes excluded from the F-Secure scans, but not quite sure how to do that. I went into the settings and attempted to have the…
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subscription warning on new device!
F-Secure continues to tell me to upgrade subscription. My device is secured as part of a group of devices - is that not so. The subscription should be renewed annually. Will there be any changes to this procedure??
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F-secure fails to update
Hi, For some reason I cannot update F-secure safe. The subscription is valid and working on tablets etc. When I open action center I get only a blank window. Common settings window does not look right. It does not have F-secure logo and none of the links does anything. The F-secure loge in task bar is black. 2017-11-13…
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F-Secure Deep Guard blocks PES 2018 online play
Hi! I had a problem for weeks as Pro Evolution Soccer 2018 suddenly stopped working online and displayed only error messages. I tried to solve it with Konami support work few weeks but we got nowhere. But now I just saw the solution posted on Steam PES 2018 discussion forum: the solution is to include PES2018.exe into…
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PROBLEM renewing SAFE which has expired on to iPad (virgin media renewal)
Just realised my F-Secure had expired and tried to renew by hitting renew now &continue but it just keeps taking me through to blank white screen with a message bar across the top saying it was F-Secure on the left hand side of the screen and shopping cart on the right side but nothing then happens. It won’t open shopping…
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Aquawin?
My PC is very slooow. I'm using F-secure Safe Online (from Ziggo), and have done all updates. In my logfiles I find this. 2017-11-11 09:33:29.825 [094c.0bcc] I: Connecting to http://guts2.sp.f-secure.com 2017-11-11 09:33:36.114 [094c.0e24] I: Installation of 'F-Secure Gemini Update 2017-11-10_02' : Success 2017-11-11…
