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Cannot uninstall nor re-install SAFE on Mac Mojave
The uninstall icon appears in the dock after double-clicking in Finder. But after clicking on the uninstall icon in the dock, nothing happens. Trying to re-install SAFE over the existing installation, the install is getting stuck mid install, and I cannot restart the Mac because I get a warning that the install needs to…
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client certificate on f-secure android
I need F-secure safe for Android to present a client certificate in order to acces a particular private website. I do have the certificate and I know how to make Chrome to present it, so I succeeded in accessing that website using Chrome. But I want to use the F-Secure Safe browser. How can I make that browser present the…
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Renewal / upgrade question
I currently have a 3 year 5 device license for the SAFE product with 646 days left - installed on 2 device - I found a good renewal deal when my Virgin free year ran out. Separately I have a 12 month 5 device subscription for freedome which has 2 months left to run. This does not appear in the "my f-secure" account, so no…
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Banking Protection Will Not End After Banking Site Logoff
I have 3 Dell laptops, all different models, with F-Secure SAFE installed. Common to all 3 is Windows 10 Pro x64 and Firefox 62.0.2 Banking Protection starts automatically on 3 banking sites but will not turn off on logoff as designed. Ending it manually or closing the browser are the only ways to end Banking Protection.…
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Why do pages appear in list of 'allowed pages' that I never allowed myself
I will shorten my previous track to get to the point. F-secure chat promised to answer me by email as to the question shown in headline: Why did pages appear in list of 'allowed pages' that I never allowed myself? I haven't' gotten any answer. I will add that somebody had managed to turn my daily windows user account into…
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Unable to update
Hi, my F-Secure unable to update since mid of september 2018. I tried to reinstall the entire application but the result is the same. I had looked through the log file it keep showing the same error "connection failed". FYI i'm living in Malaysia. Thank you and hope to get your reply ASAP. Here are the logged info from the…
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F secure for £25
I am a virgin customer..TV, Phone, Broadband & mobile phones... and my f secure needs renewing... how can i do this for £25.. as it promised... it's showing me a price of £79.99
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Hackers claiming having planted a virus and registered porn surfing
I got an e-mail message sent from myself that someone had planted a virus on my computer, recorded what I was watching and recorded my reaction via my web-cam and would send this to all my contacts unless I pay a ransom. I ran F-Secure SAFE and no viruses were found. Can I be 100 % sure that SAFE would stop such a virus or…
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Safe is no more on the startup window (10). Want to reinstall
Hi, F-Secure is on my computer (C:\Program Files (x86)\F-Secure) but doesn't work anymore and doesn't reply when I click on the icon. I think the best would be to reinstall it. But I can't find a soft. I don't want to suppress my license. What should I do? Thank you for the answer. Regards, JYV
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I'm suspecting a virus F-secure can't find?
Let me begin with why I suspect I am having a virus on my Macbook. It has to do with Safari suddenly shutting down and directly after Apple asks me for admin and password. I do not provide it, I shut it down and have to do so 3 times before it closes. In most cases I would not be suspicious about this - yet there is some…
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Subscription Key doesn't work
Hi, The company I work at the moment bought 50 licenses from a retailer for F-Secure Anti Virus back in Nov 2017. I just took over their IT support role and have just started to install the AV software. When I tried the licenses they gave me, it doesn't work? Can you please advise on how to fix this, please? Thanks!
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F-Secure Safe can be uninstalled by child?
I've setup Family rules for my 11 year old kid but he has learner how to unactivate Safe. For few times now I have noticed Safe is set off during day. He has Huawei Honor 8 Lite. This problem was with Android 8 and now with 9 also.
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Manuell skanning, tillatte sider og reinstallasjon
Jeg vil legge fram for dere tre spørsmål etter at jeg 3. juli utvidet mitt abonnement til F-secure Total (3 enheter). 1. Av forskjellige grunner valgte jeg 14. august å kjøre manuell skanning med F-secure. Første skannerapport sa at 4192 elementer var skannet. Jeg syntes dette var overraskende få elementer siden jeg dagen…
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F-Secure Safe not blocking Potentially Malicious Minecraft server
Hello, I am a User of F-Secure Safe. When i joined a Minecraft server by the address of whoatemybutter.privatedns.org, F-Secure Safe did NOT block it. At the time i wasnt aware that privatedns.org was HARMFUL. as whoatemybutter.privatedns.org is [likely] just hosted on a different port but definitively using the same…
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Activation Start
Newby question: When does the product (SAFE) term start? On purchase or installation?
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renouvellement de safe vers total mais avec un autre paiement ?
Bonjour, j'arrive à la fin de ma première années SAFE/FREEDOME, j'ai acheté ce logiciel dans un magasin car j'achète jamais rien quand on propose QUE achat par carte bleue, ce qui est le cas sur ce site. Donc y a t il un moyen de payer par virement un nouveau TOTAL ou je vais acheter une autre marque dans un magasin ?…
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Overactive banking protection - banking protection comes on almost all the time.
Banking protection comes on almost all the time. I have to keep clicking on the icon to switch it off. Sometimes the icon isn't there to switch off, but I still can't access most webpages. Driving me bonkers.
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New BSOD from F-secure Internet Security on Windows 7
I started having a Blue sceen of death on Windows 7. Every time I tried to close Windows the error appeared, sent by fltmgr.sys, I try to include minidump to the message. The error appeared also soon after starting and in random time in those few times when the computer stayed up long enough. The computer is Dell Latitude…
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F-Secure Safe on Android and parent control on iPhone
Couple of comments and questions after I purchased an F-Secure Total license. * I have installed on my phone (Android) F-Secure Safe and Freedom. In the notification area I have permanently two notifications, that the F-Secure safe is active and that Freedom has secure n amount of apps. Freedom is not active. That is just…
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Family rules time limits not working on Windows 10
I've defined time restrictions on my profile on the F-secure site for my kid. I have connected the windows profile to the f-secure profile. F-Secure Safe now saying "Protecing [Name of kid form site]. Everything is OK, but the clock is now 8:40 PM, and the system should be blocked at 8:00 PM, defined as bedtime. Is this a…
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F-Secure tablet version
I have the F-Secure for tablets installed in my ipad. I do not know how can i scan my ipad with the F-secure? is that possible or that feature does not come with the tablet version of F-Secure?
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How to add a URL or file/directory (locally) exception to SAFE?
I have files and old games that generate false positives and I need to be able to add exceptions for the files and the URLs they access so that they do not get picked up by SAFE, my question is two-fold: 1 - URLS: I have been trying to find ways of adding exceptions but for URLs I get asked to submit them to the malicious…
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F-Secure blocks Metatrader
Hi, F-Secure blocks Metatrader. Upon start-up i receive the error message "Initialization error 4". Anyone having experienced the same or knows a workaround? Very thankful for any guidance on this. Regards,
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F-Secure SAFE Active Indicator
I am running Windows 10 on a Dell desktop, using Chrome as a browers. The discomfort I have is not knowing for sure if F-Secure SAFE is active. There is no indication (symbol, icon or otherwise) confirming it is doing what it is supposed to. Is there a way to check to verify if F-Secure SAFE is actually working on my…
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Delete my Account.
Hello, Can you delete my Account? Chat is every time offline. I dont need my Account anymore. Thanks
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Will an old unused license for Internet Security 2013 work now?
As the title asks, will an old unused license for Internet Security 2013 work now? I found two boxes of Internet Security 2013 and was wondering if it's possible to activate them to a current software or are they only for 2013 and therefore should just go in the trash? Thanks!
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Re: F-Secure Host Process high disk usage
Got to this thread not because of high CPU but high disk activity from the same F-Secure process. Just reporting it in case the problem has manifested itself in another way. Not sure why there would be high disk activity. No scan is running.
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Mobile Security App
Hello F-Secure, i have a question to the Mobile Security app please. Is the license only to buy for one device for the time of 6 months? I would need 2 licenses and best for the time of one year. Kind regards Michael
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How do I uninstall "Reimage repair" (suspected malware) MS10
They block Malwarebytes and similar /Jan Werding
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Fake app
* 2018-08-31 12:27:55.339:[26239][26252]I/launcher_lab: [f](loadFake)…
