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I have 115 days remaining of Nortton Internet Security. I want to start F-Sucure Total with my already now available licens for 12 months after this remaining 115 days. How to proceed with that. Thank you in advance Sven-Åke

F-secure is set as safe browser in my kid's phone, but other browsers appear too (google, Chrome). Is this okay and safe? I mean if the child clicks on these, does the F-secure still turn on and the parental controls? I can't seem to get rid of the google and Chrome because they are part of the phone (Huawei).

Bitdefender sent me this F-Secure Site to solve an issue Apparently I wasn't quick enough so here I am ?

Hello, Safe seems to freeze Google File Strean and prevent it working. This started on monday 10.2.2019. Google File Stream suddenly hangs because it's unable to connect to Google Drive and after disabling Safe File Strean can connect and work without problems? Any ideas how to get rid of this? 

Sorry for my english but i'm italian... A few days ago the scan finds the file in question, I delete it, but at the next start of the computer reappears again. How can the problem be definitively eliminated? The file is in C/Windows/Temp Thanks for help me

Hi how do I remove ProntoApp malware from my computer it says its located in Users/FrankMorgan/Application Support/ProntoApp/ProntoApp.app/Contents/MacOS/ProntoApp I cant find that file to delete it and its messing up my preferences. Im operation Mac OS High Sierra 10.13.6 any help welcome

is it possible to enter internet security 2019 key in f-secure safe.

Upon installing F-Secure SAFE. Outlook completely freezes, the only way to rectify this is to uninstall SAFE. I've tried support, raised multipe tickets etc but 5 days later no-one can help me. I can't find anyone to talk to, and no one seems to be interested in providing me a refund for a product which is completely…

Its from my bank! Not a phishing scam. I can open the file with Adobe, but when I tried to save the file....Pooofffff...It closes. Sorry for the french, but I think its understandable. Motif is shown. "Chemin d'accés" means "file path"..

Why does Safe installer object to SpywareBlaster, Shadow Defender, HitmanPro Chat Support will not tell me Why SpywareBlaster, Shadow Defender and HitmanPro are deemed incompatible. And users don't seem to understand Why. So, Why are passive, dormant, not real time, on demand tools deemed incompatible.

I am getting emails claiming to come from my own address. Clearly this is not so. Blocking myself would be silly so is there a way I can tell what the real spammer/bot is and block it?

With a click on ultrabatery a huawei disables the family rules of your antivirus, it is very simple for my young son to remove the protection.

After I have boot my Win10 computer the tray shows a red cross near the security (shield) symbol with the hint "action required". After opening the security-center it takes some time before the following errormessage (in Dutch) is shown saying that the F-Secure service has stopped and a button to restart it. It helps a…

I try to insert a picture in a new post (as a newbie) but I do not see it in the preview. In html I see the following: <p><img src="e:\knipsel2.jpg" border="0" alt="Screenprint" width="455" height="502" /></p> <p> </p> What do I do wrong?

Sometimes it’s very slow to open a webpage with F-Secure browsing protection in a Chrome session. Very smooth after closing Sorry for the bad English.

I now have 5 devices with f-secure safe. Will there be any problems if I buy f-secure Total next. And it can be installed now even though its validity is at the end of April. So if I install Total to now, will it succeed?

Hi This is a problem, indeed. My son has HUAWEI Y560-L01. Today he has been playing almost an hour and it seems he has 50 minutes out of an hour left. Seems the time limits can't be trusted at all. F-Secure SAFE version 17.2.0013789 Android version 5.1.1

HitmanPro 3.8.0. just gave me the following warning. Are you aware of a problem with this file? Malware _____________________________________________________________________ C:\ProgramData\F-Secure\GUTS2\capricorn-win64\1549003233\aeoffice.dll Size . . . . . . . : 1.011.680 bytes Age . . . . . . . : 0.1 days (2019-02-01…

I have Safe and it's expiring in 2 days. When I go to My.FSecure , and try to renew I get message that "to renew, contact to person who invited you" and no change to renew. Then i go to Execute web page and buy new license from there for 2 years. After 99,90€ payment was successfully done, only option was to create new…

I switched from Windows 10 to Ubuntu on a desktop. As security I installed F-Secure and the KEY product on all my devices (desktops, laptop, android's). Now it appears a Linux home user can't use F-Secure. So, the Key product is worthless for the Linux PC. The SAVE product is available as a buisiness sollution and for…

F-Secure is there twice. When I click on the one that is "off", I can't do anything with it. The shield always has the red x telling me I'm not secure. When I choose to "go to F-Secure", it tells me I am protected, even if I choose that option under the version with the red x. Security CenterSec. Cen. w/ 2 versions of…

I have a virus, ToolTabExtension.dll, that has been put into Quarantine on my request based on a rekommendation from F-Secure efter a full Virus Scan. I can not uninstall it in Windows 10. Is there any way that I can get F-secure to remove it from my computer or do I have to keep in Quarantine forever?

With browsing protextion (F-secure SAVE 17.4) enabled on Safari (12) on my Mac certain webpages (esp. those with many ads) will take extreme cpu power. Activity monitor shows >200% for longer times. Frequently the spinning wait cursor is shown. Scrolling down is delayed. This has started a few months ago, I think around…

Hello,I have been a customer and user of F-Secure for many years. I have also used LargeSoftware/PCTuneUp happily for many years. Recently I noticed that the PCTuneUp icon had disappeared from my desktop. I have tried a number of times to reinstall the program but F-Secure keeps preventing it. I have added the company to…

Sorry if this is the wrong place for this post. I just logged in to my github settings page and received the following warning (see image). The url is github.com/settings/profile I believe this is a false report and hope this will be fixed in the future :) Thanks,

Hi, I tested a trial version of Safe in 2107 and after that, I didn't log on my account until today when I want to by Total. The picture basically says that my Safe trial period has ended and I must renew it. When I press the "buy now" button my only option is to renew Safe and I can't buy Total. What shall I do? Do I need…

I have a subscription valid until mid-May 2019. Just before New Year I started getting warnings that the subscription was expiring. If I tried to renew it, the message was that I already had a valid subscription. See from other postings on the forum that reinstalling the program may work, as the original program may have…

So I have just formatert my computer and I want to redownload F-Secure. How do I redownload F-Scure Safe?

the following thread was deleted due to inactivity. can anyone answer? https://community.f-secure.com/t5/F-Secure-SAFE/Renewal-cost/td-p/103563

I wonder if you can help me get rid of my viruses shown on my f secure iMac please