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File: SppExtComObjHook.dll
Sorry for my english but i'm italian... A few days ago the scan finds the file in question, I delete it, but at the next start of the computer reappears again. How can the problem be definitively eliminated? The file is in C/Windows/Temp Thanks for help me
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ProntoApp malware
Hi how do I remove ProntoApp malware from my computer it says its located in Users/FrankMorgan/Application Support/ProntoApp/ProntoApp.app/Contents/MacOS/ProntoApp I cant find that file to delete it and its messing up my preferences. Im operation Mac OS High Sierra 10.13.6 any help welcome
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f-secure safe
is it possible to enter internet security 2019 key in f-secure safe.
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Outlook
Upon installing F-Secure SAFE. Outlook completely freezes, the only way to rectify this is to uninstall SAFE. I've tried support, raised multipe tickets etc but 5 days later no-one can help me. I can't find anyone to talk to, and no one seems to be interested in providing me a refund for a product which is completely…
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F-Secure is blocking a pdf file from being saved
Its from my bank! Not a phishing scam. I can open the file with Adobe, but when I tried to save the file....Pooofffff...It closes. Sorry for the french, but I think its understandable. Motif is shown. "Chemin d'accés" means "file path"..
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Remove incompatible applications
Why does Safe installer object to SpywareBlaster, Shadow Defender, HitmanPro Chat Support will not tell me Why SpywareBlaster, Shadow Defender and HitmanPro are deemed incompatible. And users don't seem to understand Why. So, Why are passive, dormant, not real time, on demand tools deemed incompatible.
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Emails from 'myself'
I am getting emails claiming to come from my own address. Clearly this is not so. Blocking myself would be silly so is there a way I can tell what the real spammer/bot is and block it?
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family rules insecurity
With a click on ultrabatery a huawei disables the family rules of your antivirus, it is very simple for my young son to remove the protection.
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F-Secure Safe stopped after boot Win10
After I have boot my Win10 computer the tray shows a red cross near the security (shield) symbol with the hint "action required". After opening the security-center it takes some time before the following errormessage (in Dutch) is shown saying that the F-Secure service has stopped and a button to restart it. It helps a…
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How to insert a picture?
I try to insert a picture in a new post (as a newbie) but I do not see it in the preview. In html I see the following: <p><img src="e:\knipsel2.jpg" border="0" alt="Screenprint" width="455" height="502" /></p> <p> </p> What do I do wrong?
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Browsing Protection by F-Secure
Sometimes it’s very slow to open a webpage with F-Secure browsing protection in a Chrome session. Very smooth after closing Sorry for the bad English.
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Safe upgradin to total
I now have 5 devices with f-secure safe. Will there be any problems if I buy f-secure Total next. And it can be installed now even though its validity is at the end of April. So if I install Total to now, will it succeed?
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Re: Time limits on Android
Hi This is a problem, indeed. My son has HUAWEI Y560-L01. Today he has been playing almost an hour and it seems he has 50 minutes out of an hour left. Seems the time limits can't be trusted at all. F-Secure SAFE version 17.2.0013789 Android version 5.1.1
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HitmanPro blocked F-secure file
HitmanPro 3.8.0. just gave me the following warning. Are you aware of a problem with this file? Malware _____________________________________________________________________ C:\ProgramData\F-Secure\GUTS2\capricorn-win64\1549003233\aeoffice.dll Size . . . . . . . : 1.011.680 bytes Age . . . . . . . : 0.1 days (2019-02-01…
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Renew of Safe
I have Safe and it's expiring in 2 days. When I go to My.FSecure , and try to renew I get message that "to renew, contact to person who invited you" and no change to renew. Then i go to Execute web page and buy new license from there for 2 years. After 99,90€ payment was successfully done, only option was to create new…
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SAFE & Linux
I switched from Windows 10 to Ubuntu on a desktop. As security I installed F-Secure and the KEY product on all my devices (desktops, laptop, android's). Now it appears a Linux home user can't use F-Secure. So, the Key product is worthless for the Linux PC. The SAVE product is available as a buisiness sollution and for…
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F-Secure listed twice in Windows 10 Defender Security Center - one on, one off - Red x on Shield at
F-Secure is there twice. When I click on the one that is "off", I can't do anything with it. The shield always has the red x telling me I'm not secure. When I choose to "go to F-Secure", it tells me I am protected, even if I choose that option under the version with the red x. Security CenterSec. Cen. w/ 2 versions of…
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Remove an app i quarantine
I have a virus, ToolTabExtension.dll, that has been put into Quarantine on my request based on a rekommendation from F-Secure efter a full Virus Scan. I can not uninstall it in Windows 10. Is there any way that I can get F-secure to remove it from my computer or do I have to keep in Quarantine forever?
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F-Secure browsing protection takes extreme cpu power
With browsing protextion (F-secure SAVE 17.4) enabled on Safari (12) on my Mac certain webpages (esp. those with many ads) will take extreme cpu power. Activity monitor shows >200% for longer times. Frequently the spinning wait cursor is shown. Scrolling down is delayed. This has started a few months ago, I think around…
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Blocked websites
Hello,I have been a customer and user of F-Secure for many years. I have also used LargeSoftware/PCTuneUp happily for many years. Recently I noticed that the PCTuneUp icon had disappeared from my desktop. I have tried a number of times to reinstall the program but F-Secure keeps preventing it. I have added the company to…
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False warning on Github link
Sorry if this is the wrong place for this post. I just logged in to my github settings page and received the following warning (see image). The url is github.com/settings/profile I believe this is a false report and hope this will be fixed in the future :) Thanks,
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Problem with my account and uppgrade to Total
Hi, I tested a trial version of Safe in 2107 and after that, I didn't log on my account until today when I want to by Total. The picture basically says that my Safe trial period has ended and I must renew it. When I press the "buy now" button my only option is to renew Safe and I can't buy Total. What shall I do? Do I need…
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F-Secure subscription still valid but disappeared from my Mac
I have a subscription valid until mid-May 2019. Just before New Year I started getting warnings that the subscription was expiring. If I tried to renew it, the message was that I already had a valid subscription. See from other postings on the forum that reinstalling the program may work, as the original program may have…
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F-Secure Safe redownload help
So I have just formatert my computer and I want to redownload F-Secure. How do I redownload F-Scure Safe?
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How do I get F-Secure at the discounted rate
the following thread was deleted due to inactivity. can anyone answer? https://community.f-secure.com/t5/F-Secure-SAFE/Renewal-cost/td-p/103563
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Get rid of viruses on my imac
I wonder if you can help me get rid of my viruses shown on my f secure iMac please
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Realtime scan error (20353) .... ?
Hello, I installed F-secure Safe onm my daughters iMac and cannot activate realtime surveillance due to some error? I try to tick the box in settings but it deactivates itself after 5-10 seconds... why? All help greatly apprecitaed
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F-secure Safe sens error message of non-protection after about 20 minutes of using
I have Safe on my Lenovo G50 laptop but after starting up it shows that I am protected. After about 20 mnutes regularly I get a message that there is a malfunction and need to restart computer. Doing this restores it again but again after about 20 minutes it malfunctions. This seems to have happened after I loaded an…
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Virgin Media
Having installed as per guide I expected 1 year free subscription but instead got only free trial which has now expired
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f-secure SAFE deleted software installation by mistake. Ref no xxxx
Dear Sir or Madam unfortunately the f-secure SAFE software installed was deleted by technician by mistake. As my subsription is still valid until 04.03.2019 your invoice xxxx refers, I would appreciate it if you will send the software and any upgrades asap to email xxx@xxx.com On 04.03.2091 I intend to renew my licence for…
