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how to completely exit out of f secure
i want to fully terminate f secure so that i have more ram free how can i do that pausing protection does not kill the background processes which still take up ram?
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I cannot install F-Secure SAFE to iPhoneSE2.
I trayed and trayed to install F-Secure SAFE for the additional device iPhoneSE2. But error message say ; Something does not operate definitely. Please try it once again. I have been able to install it in iPhone6S, but this time I cannot install it from Win10 PC or iPhoneSE. Please tell me install method. The iOS version…
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self protection effectiveness?
well if i try to kill any processes in task manager it allows me to do so i am able to delete files from C:\Program Files (x86)\F-Secure\SAFE which are not in use by f secure i am unable to stop certain services as well so pls if attacked by malware will f secure be able to defend itself?
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Mein PC-Schutz ist kritisch auch nach dem der Neustart des PC's mehrfach durchgeführt wurde.
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Renewing my subscription, account troubles
Hi! About a year ago I purchased a custom built computer, and in the deal I got a one year subscription to F-Secure (it says my product is "F-Secure Internet Security"). Now the subscription has run out, but as I was about to renew it I realized I didn't even have an account. I assume the subscription was created through…
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Explorer.exe freezes when F-Secure is processing a threat
Hi, I have noticed that when F-Secure detects and processes a new or complex malware sample (typically detected as Trojan:W32/Generic.xxx!Online or something like Trojan.TR/Crypt.XPACK.Gen) and I right click on it, Explorer.exe is likely to temporarily freeze. After the disinfection process completes, everything returns to…
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iPhone F-Secure Safe browser does not work anymore.
Hello. 2 days ago, there was a update of the F-secure Safe browser . After this update I can't use this app anymore. I tried to login but it says it can't find license. I uninstalled and installed the app again and now it says "Oops, something is not working properly. Please try again." I'd like to fix this problem. Thank…
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I would like to cancel my free trial
I would like to cancel my free trial, and stop being with f-secure how?
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Is Ransomware Protection really effective?
Hello I wanted to make sure the Ransomware Protection was indeed protecting me. As far as I understand, the purpose of this layer is to protect me from a new ransomware that would go undetected. So I made a small test, and the result is I don't feel confident about the protection in certain conditions. Based on my test, I…
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Find my device: no option to find device.
There is no longer an option to find my device, when I log in to my F Secure. On all the devices it just has a "settings" button, but that's it. There used to be one, as I have used the option in the past.
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KMPlayer 64X fault Detection
I am using KMPlayer 64X. KMPlayer 64X does not run when F-Secure Antivirus is monitoring. This is a false detection. Hope this is resolved by the F-Secure team.
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False positive with PrivaZer
Hello, here is the PrivaZer Team. You have a false positive with our new release of PrivaZer. See below. Please fix it. OK ?
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Safe portal broken?
When I try to download (to reinstall F-secure safe) and follow the procedure Log in to My F-secure with your account username and password. Click Add device. Select My device, and click Continue. Select This computer, and click Download for Windows. <------------ Depending on your browser: The installer file downloads…
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Big Sur 11.4 Report Full Disk Access False Positive
Just updated Mac OS Big Sur to 11.4 and I get a message from F-Secure Safe saying that it cannot protect without full access to my MiniMac disk. When I go to the privacy preferences, F-Secure still has access and yet the programme claims it doesn't. Do F-Secure need to update their programmes?
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F-Secure high RAM usage
Hello, On one of my PCs I just noticed that one of FS process consumes a lot of memory; never less then 400 Mo. I'm a bit surprised because it is not the case on my other PCs.
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F-Secure Safe interfers with ProtonVPN?
ProtonVPN sometimes disconnects and reconnects. ProtonVPN support proposes to completely uninstall F-Secure Safe to find out if the dis-/reconnecting problem still occurs. Why would F-Secure Safe interfere with my ProtonVPN?
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Scanning inside compressed files
This discussion was created from comments split from: 🔬| The F-Secure Safe "Virus and Spyware Scan" App?.
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Help, my program (F Secure Internet Security) has changed
My F Secure Internet Security has changed and I don't see how to run the long version of the check for malware. There appears to be only a "scan" button, which, I assume, is the short version of the scan. I have only a desk top computer, no "devices." I am using Windows 10. Please help me.
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How do I remove malware/virus from a PST file?
Hello Every time I get a desktop search application to re-index my old .PST files (from my archived Outlook email) , I get loads of error message from F-secure. How can I identify and remove the relevant emails? With thanks J
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Stupid ****secure renewal reminders
Stop with the stupid reminders, its just motivation for people to right away unsubscribe and use other solutions. Also Ukko, **** you. Youre clearly workign for ****secure. You've 'tried' to resolve this issues with stupid answers but the answer is simple, roll out an update that enables the stupid reminders to be turned…
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Unable to open App and File Control Window
I am using F-Secure SAFE 18.0 and I find that I cannot open App and File Control Window. After clicking the button, UAC windows appears and I select OK but App and File Control Window doesn't appear. I have reinstalled SAFE twice but this problem persists. What is the reason for this? How to solve this problem?
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F-Secure account appears to be inaccessible?
I have just joined the forum so apologies if this is in the wrong part. I can't seem to access my account which I set up with TalkTalk using an old email (it has now been deleted) and password combination. I cannot reset the password because of course I have not got the email any more. My TalkTalk account is up-to-date…
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Is this genuine ?
I have used F-Secure for years and tonight I got this pop up on my screen, i have never encountered it before and would like to know if it is genuine.
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unable to manually renew a subsription - error
Hi I want to manually renew my subscription as it expires today. Once I log in, the wind with "renew now" options pops up. I click it and I see informaiton about manual renewal error. At the first log in today, I had seen a window with the price and "buy" which I clicked but I had to return to the previous page to see the…
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How to transfer a F-safe protection on a PC from one Familly member account to another one of the
Hi, How to transfer a F-safe protection on a PC from one Family member account to another one of the same F-secure account? I was unable to do it! Thanks
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F-Secure scans on HDD more as one archive parallel and so scan are slow
I have several backups from my website on a hard drive. These are tar archives with a lot of files. As soon as I scan them (manual scan), several archives are checked in parallel and you can hear the hard disk very clearly because the read head keeps jumping. I could see exactly with Sysinternals that 3 files are being…
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SAFE and DxO PureRAW on Mac
Hi, It seems that SAFE for Mac prevents DxO PureRAW from running properly on Mac (tested both on BigSur 11.3 and 11.2). PureRAW simply stalls, no excessive CPU usage or anything, and no alerts from SAFE. However, when SAFE real-time scanning is temporarily disables, PureRAW runs ok. Could someone in F-Secure take a look in…
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Transfer one terminal PC or Smartphone from one user to another one of the same account
Hi, I would like to move on connected PC an Smartphone from one user to another one of the same account. Is it possible? If yes how to do it?* Thanks
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F-Secure SAFE "Security Cloud Malfunction" error (macOS 10.13)
Hi, I contacted the support with the following issue but couldn't get any help. I am now trying to get help debugging via the forum, let's see how that goes. Here's my problem: After restoring my macbook pro with a Time machine backup, F-Secure SAFE now shows the Security Cloud Malfunction error. I tried the steps to fix…
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High disk usage
Hi my name is erik and some time ago my f-secure started to do 30% of my disk most of the time i have followed this forum and full scamed but i havent delited temporary files i would like to know if how to delited temporary files and if theres a bigger problem
