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Cancel Subscription
Hello I would like to cancel my subscription. Regards
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Capricorn-updates ONLY HALF THE WEEK - still the same - SEEMS to be solved, for now
What's happening - or, rather... What's NOT happening??? The version-number for F-Secure, is 18.5 - and the program is valid until 21/9 2023 - and the FSAUA reset-tool has been tried to no avail. I'm having Windows 10, the latest version Should I uninstall it, and go here instead??…
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Compatibility problem with Storage Spaces / ReFS
Hi all, I am using F-Secure Internet Security 18.4 on a Widnows 11 Pro for Workstations system. Since updating Windows with the 22H2 update, I have got a problem with the real-time virus scanner. When the real-time scanner is on and I try to copy files from an NTFS drive to a ReFS drive backed by storage spaces, the copy…
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Request a refund
This discussion was created from comments split from: Request for Refund.
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Weird behavior
Hi community, I face a strange behavior of my PC, wondering if F-Secure SAFE might be the cause. Because of certain issues, I decided yesterday evening to re-install my current windows 11 installation, keeping only my personal data. Said and done, the procedure might have taken an hour, but before going to sleep, I wanted…
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Scan Button in Context Menu after upgrade to W10 missing
Upgrade from Windows 8.1 to Windows 19 f-secure safe Windows 8.1 was supporting Virus scan on a File from the context Menu. After upgrading in place to windows 10 in the context menu the f-secure scan button is not available. What was happened? Thanks
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To F-Secure SAFE
Hi, Is it possible to install this antivirus on a server with a fictitious name and a fictitious IP, at first, then in a 2nd time, to rename this server with its definitive name and to give it its definitive IP, or is it that the license will be linked to the first name given and it will take a 2nd license to switch to its…
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I think I'm hacking !
Hello, I have got a pay version about Fsecure, because, I buyed a computer into FNAC BREST ESPACE JEAN JAURES 1 month ago from now and they installed me ; FNAC PACK SECURITY. Fnac pack security on my pc, latop, is F secure in reality. Actually when I connected on my bank a green frame appears ; Saturday o1/10/2022 I went…
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False Positiive
Number: XXXXXXXX Created: 2022-10-01 Subject: False Positiive Hi , How we can check the website whether its blacklisted by f-secure, Thank you. Edit: PII removed
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f-secure safe
Hallo Ich habe ein f-secure Safe Vollversion gekauft und möchte diese auf meinem Laptop installieren funktioniert nicht, habe die alte Version deinstaliert und die Neue Vollversion wie angeben unter www.f-secure.com/install-safe herunter geladen., geht gar nichts??? ein. Es erscheint immer die alte Version für drei Geräte…
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Chat Support
Hallo Warum ist der Chat-Server nicht mehr verfügbar ? Danke Ludwig Hennevogl
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Cannot scan USB
This discussion was created from comments split from: Help.
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Browsing protection add-on not working on Mozilla Firefox
This discussion was created from comments split from: Browsing protection add-on not working on Mozilla Firefox.
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Christer Wahlbäck
Ny epostadress: xxxxxxxxxxx @xxxxxxx.com
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Detecting but not removing infections: Security Suite 18.2
Detecting but not removing infections: Security Suite 18.2 Windows 10 To whom it may concern I could use some help trying to get the security software to remove or quarantine infections. Or otherwise find a simple way to resolve the problems. I'm an old timer not able to learn much with only basic computer and security…
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Disabling the nagging reminder to install the browser extension
Hello F Secure, I get a reminder to install the Chrome browser extension almost everytime I switch to Chrome from another app. I don't want to install the extension because it blocks sites I do not consider unsafe. I have attempted to Dismiss the reminder, including checking the "Don't remind me again" box, but the…
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Opnieuw opstarten vereist
Ik heb onlangs F-Secure SAFE geïnstalleerd. Maar ik krijg iedere keer nadat ik mijn PC opgestart heb de melding "Opnieuw opstarten vereist" Virus- en spywarebeveiligingsfout: uw computer is niet beveiligd." Ik heb dit meermaals gedaan maar de melding blijft verschijnen na het opstarten van F-Secure. Een snelle manuele scan…
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Banking protection extension won't load on my version of Firefox
I have been trying to add the banking protection extension to an updated version of Firefox (Version 104.0.2), but, while the address shows up in the address bar, the page doesn't load and remains blank. When I check the list of extensions currently installed on my Firefox, the banking protection extension is absent, so…
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F-Secure Total
Hi Team, Just want to find out if there is a single installer that allows the user to install all the F-Secure Total products? Having to install each product separately is time wasting and often users don't know how to go about doing this from the portal.
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Password protected settings
Hi there! Is there a way to password protect the settings from being changed and the protection from being disabled? Thanks a lot, Scirious
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I cannot install F-Secure Internet Security.
I have a license for three installations. I was successful to install it on two computers but failed on the third one. I downloaded the installtion file F-SecureNetworkInstallerIS.exe. When I run ist, I get the error message "C\Program Files (x86)\F-Secure\Antivirus\fs_ui_32.exe not found. This message is correct, because…
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Fifty percent discount
Hello! If I use thirty days free period and after it subscribe myself for TOTAL, can I use fifty percent discount? Thank you : ))
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Why do I have to...
Why do I have to pay for my renewal 20 € more than a new user for the same configuration? This is unfair.
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subscription problem again...
Continued problem. I use machine translation so it may not make sense to you. thank you for reading. I have purchased a subscription to F-Secure SAFE and it expires on September 30, 2022. Setting : "Manual update" However, the cost was paid by PayPal on August 13th. Like automatic updates. The order number is XXXXXXXXX Why…
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Does F-secure protect Oculus VR Meta Quest 2?
Does any of F-secure Freedome, Safe, or ID protection include protection of my 3-dimensional headset Oculus VR Meta Quest " ? I mean does the VPN, or Antivirus function work here as well?
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DPG sites marked as harmfull
Since about a week and a half, much sites related to DPG, are marked as harmfull. Message: Schadelijke website https://myprivacy.dpgmedia.nl This message appears with clicking on the google found hyperlinks of dpg media as well as clicking through to ]some items from p.e. NU.nl. This is new behaviour of F-secure. Why are…
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No discount, full withdrawal
Hello, Downloaded F-Secure total yesterday and found out it seems to be a good protection. So I chosed to pay for a 1 year subscription. But, there were no discount made. The homepage offer 50% discount first year, on my bank account a full withdrawal was made, 100% fee. I got no discount. 😳 How can I get a refund with 50%?
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Why does purchasing this through the website not give me an activation code?!?
Why is this so unintuitive that if I purchase this product through the website, it will use the email of my PayPal-account as an identifier for the f-secure account?!? And not give me an activation code I can simply enter in my my.f-secure.com page? I just did purchase and at no point during the process did it mention that…
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Too many exe files are blocked
Dear Sir , I am too much annoyed from F-Secure safe. I cannot recommend anybody to buy it. I have to reinstall my annonater and othersoftware and again F-Secure blocks them to work after sometime. It was a big mistake to buy it. I even know that nobody will help me. I will just deinstall it and say good bye. may be someone…
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location of the phone
Hi, how can I lock my phone remotely? Or find the location of the phone? I have a SAFE license. There is no such option anywhere. Thank you. Martin
