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F-Secure ID PROTECTION now available
F-Secure ID PROTECTION – an easy-to-use service that helps minimize the risks of identity theft.
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For Android 10+ users
If your Android device is OS 10 or 11, and in case you are not able to launch ID Protection with Password manager, then you can check your device 'Setting' in 'Developer options', find out 'Enable view attribute inspection' and switch off it. Best regards, ID Protection team
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Standalone ID Protection reaching End of Life
Hello Cybersecurity Enthusiast, It is with a heavy heart that we share the news of the standalone F-Secure ID Protection reaching its end of life after May 22nd, 2024 😢. This decision means that these products will no longer protect your devices or receive updates beyond this date. However, we have been hard at work to…
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Announcement: New version of ID PROTECTION 5.4.0 for Android & iOS
We are happy to announce that new version of ID PROTECTION 5.4.0 for Android & iOS has been released. The release is available for new installations immediately and any existing installation should get upgraded during next 2 weeks on Android devices and during next week on iOS devices. Release notes: Tutorial shown during…
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ID PROTECTION Release announcements
We are happy to announce that new version of ID PROTECTION 5.6.0 for iOS has been released. The release is available for new installations immediately and any existing installation should get upgraded during next week. Release notes: General bug fixes and improvements. Best regards ID PROTECTION mobile team
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Licencing of ID Protection and KEY
Hi, I was wondering does the ID protection replace the KEY completely? I have used the KEY at least in 5 devices. Can I have the ID protection in one device and continue using KEY in those other devices in the future also? I have TOTAL for 3 devices, shared with the family and we used the KEY in at least in 8 devices (two…
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PLEASE
I'M LOSE ALL MY PASSWORDS. THE APPLICATION DOES NOT OPEN ON MY IPHONE FOR OVER A WEEK, PLEASE FIX THIS ERROR. SINCE THE UPDATE. WITH THIS 6.3 UPDATE, IT'S NOT WORKING IN IOS SYSTEM. PLEASE, REVIEW WHAT'S GOING ON!! THANKS
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F-Secure ends support for Windows 7 on August 14, 2023
Hello F-Secure users, How are y'all doing? I hope y'all are in good health and stay safe in this digital world. F-Secure will stop supporting Windows 7 as the operating system on August 14, 2023, since Microsoft ended it on January 14, 2020. After the support ends, we cannot guarantee the safety of the machine even if…
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ID PROTECTION reinstall issues
Hi, I haven't really used this part of my F-Secure protection package but today thought I would start. It prompted me for a Master password and after a couple of failed attempts, I realized that whatever I set it as originally, I'd forgotten. I went to the Support webpages and located the instructions on how to proceed. I…
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id Protection and Macbook Touch ID log in
Is it possible to use Macbook Touch ID to log in to my id Protection? This would improve the user experience significantly as I would not have to enter the password every time I want to access my vault.
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Running ID PROTECT on UBUNTU
I can confirm that ID Protect runs well on Ubuntu 20.04 (Focal Fossa) under wine (5.0-3ubuntu1). You need to install wine first via the software centre (you may want to check the path that ID Protect will installs to within wine to meet you preferences), then simply download the windows 64 *.exe file from F-Secure and then…
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What password should i use for f-secure account?
I use 52 character password for password vault and in the vault create 20-character passwords for all my websites. Of course loggin into my f-secure account is prerequisite for accessing my password vault, so should i use my 52-character master password also as my f-secure account password?
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Which is safer 52-character password or fingerprint?
I use a 52-character master password for the vault. which is safer in terms of hacking using the password or fingerprint? the password could be captured by a keystroke logger right? is there a similar tech for capturing fingerprints?
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Password vault syncronization problem?
Is anybody else experiencing problems with password vault syncronization? I am using F-Secure in three devices and I cannot update passwords (now 2026-01-16, 14:07 GMT). When I try to update a password in one device and log out, the old password in other devices replaces the new password, when logging in again. The same…
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I lost my password vault on Android because of Safe Browser
On Android, F-Secure Total "installs" two apps. On is the main app and the other is a shortcut for Safe Browser. I didn't know they were linked so I tried uninstalling the browser, and it worked! But apparently it also uninstalled the main app and I lost the password vault instantly. I didn't have a sync on another device…
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Issues with the password vault storing duplicates, not updating password histories correctly, etc.
I suspect there might be some synchronization issues behind all of these, but I don't know and it's hard to try and figure out as a user. For background, I've been generally very happy with F-Secure, I was using the old password manager (Key?) since at least 2022 and now have Total. Currently it's installed on 2 Android…
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Master password and link code, a word of warning.
Ok, so I messed up. I have id.protection as part of the TOTAL-subscription and have it installed on both my phone and my laptop. I migrated to a new laptop and erased the ssd on my previous one. I then installed id.protection on my new laptop and was about to get my link-code from the app on my phone. As it turns out I had…
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Online payments: no payment card suggested
Hello, I have payment cards stored in F-Secure ID protection, in my Vault. I have opened F-Secure Vault I am at the payment page of a merchant, for example Amazon. In the online payment form, I am not prompted to choose a card from F-Secure (only from GPay). In other words, in payment forms I do not see the F-Secure icon,…
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Thank you F-Secure Total ID Monitoring
Thank you F-Secure that you give parts of the names or words associated with a breach. Last time I went through all of my passwords and login names looking for the ones they showed, and changed as many as I could that were still webpages that weren't 6-10 years old and obsolete. There is another subscription I have for…
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Where does the password vault actually reside?
Hello, This is very likely something explained somewhere on the F-secure website but TBH, I don´t really know where to look for that information. But anyways... I´d like to know if the password vault within F-Secure ID Protection and Total products resides (encrypted) on some cloud storage owned by F-Secure or if it´s just…
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Where to download ID Protection only?
I'd like to utilise ID Protection on my work laptop and naturally I don't want a full blown TOTAL package to be installed there. I can't find a download link on myFsecure pages either so where can I get it?
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ID protection app is crashing when opening iOS
Me and my family members have all ID protection app installed in our iPhones. Since last week the app keeps on crashing every time we try to open it. I managed to get it recovered by uninstalling and syncing back from another device. However this will not work from my wife and kids because they don't have the ID protection…
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App no longer working on iPad Pro
After returning from vacation, I find the app crashes as soon as the touch ID is recognised. Is this a known problem? John
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ID PROTECTION does not open in HUAWEI Phone
Hello, ID PROTECTION just stopped working in my HUAWEI mate 20 pro phone last week. I have been reinstalling it, no help. When opening the app, it will just show attached screen. Is there any way to access my passwords?
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ID Protection password files not synching between iPads and iPhones after ios15 upgrade?
Have found I can no longer even manually force a sync of password files between IPad Pros and iPhones after the upgrade to IOS. 15 - whereas an upgraded latest-version Mac can pass a one-way transfer of password data changes to all these devices, but not receive any changes from them either.. Does anyone else have the same…
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I have bought F SECURE total, and cannot get reactivate ID protection . What am I doing wrong?!
I have bought FSecure total, but my ID app doesn’t recognise it, and keeps asking me to resubscribe - very frustrating!
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Login issues
Hi. Every time I restart my PC and open ID protection, I'm logged out. I'm told to login again , so I do that. Then I'm getting email about new login found from the new device and unknown location. I'm told I have to free the license and register new device. So I'm freeing the license from the same PC every time and adding…
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Moving from Key to ID-Protection requires more licenses for more devices?
Hey! I have a Total subscription with 3 Safe/VPN/Key licenses. So far me and my partner have both had Key Installed on 2 computers and our phones and we've been able to sync our own passwords between our own 3 devices without issues. Now, when trying to update to ID-protection on my phone, after the login the app keeps…
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Unable to activate ID Protection while upgrading from F-Secure Key thus my PC setting is now screwed
Trying to do as instructed on page 'How do I move from KEY to ID PROTECTION on desktop devices?' End result - ID protection shows error (id_prot_fail.jpg) Going to account page only shows some old SAFE expiry, nothing that I could use or activate or whatever for ID protection Where on earth can I activate the product i.e.…
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ID PROTECTION keep asking master password used in another device
I believe this issue started at Saturday when I teached new fingerprint to my XPeria-phone. After that the ID PROTECTION required me to use master password before using fingerprint again. I think I entered wrong password at least 2-3 times before entering the right one. After that it never accepted the right one. I…
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System auto-fill feature lost in Windows client?
Hi, After updating (Windows version) of the ID Protection to v5.0 it seems that there is no longer system auto-fill feature? Was that dropped away on purpose, or is this a bug?
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Issues with IDP after update
This discussion was created from comments split from: Announcement: New version of ID PROTECTION 5.4.0 for Android & iOS.
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Chrome extension stopped working
F-secure ID Protection chrome extension stopped working after last ID protection update. Any solutions to this? I don't want to copy/paste all passwords by hand. I reinstalled chrome extension and re-authorized it but it didn't help.
