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Deploying Computer Protection with Intune
So I've seen the thread here and followed the isntructions here but I feel like I must be missing a step. When using the MSI file I create to install it still asks for a license key when you run Computer Protection. There is no way I'm aware of that you can use a .MST file with Intune. Any enlightenment/pointing out of me…
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F-Secure Device Agent, Freedome for Business not communicating on Sony Xperia XA2 Ultra
Hello, I installed F-Secure Device Agent via PSB EMEA portal, the version installed is 4.9.3 (r25813). The device shows up in PSB portal with Managed status and ember indicator. There was one pending operation, telling me "Waiting for the device to connect." Trying to send device status update doesn't help, as there is now…
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FSIS to PSB migration easy or difficult?
Dear Sirs, If a micro-business customer has about 15-20 "F-Secure Internet Security" licenses in total, which are nearing expiry, could they easily convert their computer fleet to FSAV PSB? Is it enough to visit the computers and enter new 20-character PSB keycode in the local GUI, so that automatic conversion starts or do…
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DataGuard problem
Hi, I have a problem with Dataguard, when one host on the network open a file from File Server (from unit Z:) and make a changue in the file to then be able to save it in Desktop, we don´t know why Dataguard makes a block when I already made the exlusion, then appear this message: "c:\Users\icardenas\Desktop\example.xlsx…
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CAN NOT SAVE A CHANGUE IN A PROFILE ON PSB
Hi, we have a problem with a client on PSB, he wants to make a changue in a profile (default profile) in the Firewall serttings but when try to press the button to "Save and publish" just unable, turn gray color like the picture bellow I will appreciate any help.
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Unable to Update F-Secure Clients
For some reason my clients are not updating. I also don't think I am getting correct information in the cloud panel about what updates are needed. For example, I might show 123 computers requiring critical updates so I select them all and apply the updates and I am advised that only 56 computers were assigned to update…
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LTS Secure Cyber Security 2020 Framework
“LTS Secure 2020 Cyber security framework” can provide cyber defense that organization should take to protect themselves from advanced cyber threats. But how to build a cybersecurity strategy, and what are the steps that organization should take?
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About displaying OS build numbers in Portal..
Back in december 2017 I asked about a possibility to show Windows build numbers in computer information column: https://community.f-secure.com/t5/Protection/Possible-suggestion-for-Portal/td-p/102810 Then in may 2018 someone from F-Secure said, it was "prioritized" and should be available soon. Well, it's 2019 now - is…
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New kind of virus alerts (HEUR/APC) started to appear in FSAV PSB, causing possibly false detections
Hello, I'm seeing many "HEUR/APC" virus alerts in the FSAV PSB webportal reports lately. This moniker wasn't known previously and the affected files seem to be benign based on name and dir path data, i.e. false alarms. Do you think this situation could be related to the new Capricorn engine? Thanks in advance: Tamas Feher,…
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Migration to Computer Protection for company managed customers
This article gives an overview of the migration process from Workstation Security clients to Computer Protection clients. Workstation Security clients reach end of life by the 31st of March 2019. This article is written for companies that manage their security themselves and that are under "F-Secure" Solution Provider.…
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F-Secure Endpoint Proxy
F-Secure Endpoint Proxy, also refered to as Policy Manager Proxy (PMP), is provided by F-Secure in order to minimize the bandwith usage while downloading updates to your Computer Protection clients. This proxy caches GUTS2 updates, meaning the malware signature database. If the proxy would not be available, the Computer…
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FSMAUTIL, computer protection
Hi, I have a queery on the new version of Computer Protection. I am trying to reset UID using FSMAUTIL however I cant' seem to find it under the F Secure directory. With Workstation Security I was able to access FSMAUTIL from c:\program files\f-secure\common\ however with Computer Protection it doesn't seem to exist. Any…
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Question about Password Protection (iOS version)
Hello F-Secure team, I would like to ask when the iOS application will be availalbe for Password Protection. Thank you, Best regards, Mohanad Aly
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Azure Backup -- Anti-virus
Hi, One of our employees is using Azure Backup on a laptop, and we receive antivirus alerts every time the backup process is run. Defining a scan exclusion for the "problematic" files and folders doesn't help, presumably because the VSS copy is being scanned. I don't think there's any way to exclude these temporary volume…
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Cloud identity management agent causes AV alert
We are using Jumpcloud's cloud based identity management in our systems and now it seems after Computer Protection upgrade, we are getting AV alerts from all systems. I guess one solution would be to drop this file for being checked, but is that the best an donly option? F-Secure Protection Service for Business has…
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Password Protection Android does not work
The newly released (Now 12th) app installed from Google Play does not work. Tested 3 devices: 2/3 Devices prompt "Jotakin meni pieleen. Yritä uudelleen" (Something gone wrong. Try again). After clicking [OK] the screen is blank. 1/3 devices starts immediately with blank screen. Each consecutive app launch starts always…
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Software updater enforces reboot without any notification
On two machines users reported about a sudden shutdown and reboot. Looking into Windows event viewer I found that F-Secure software updater was the culprit (messages translated from German): * A Windows installer transaction will be started: C:\ProgramData\F-Secure\swup\deploy\LibreOffice_6.0.7_Win_x64.msi.…
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Disabling banking protection on PSB portal
Hi i would to know on how can i disable banking protection on PSB portal. i cant seem to see the feature on the PSB portal please help!! Thanks
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Windows Defender Security Center and F-secure FSB Security Workstation
What is status on Windows Defender Security Center and F-secure FSB Security Workstation ? Windows Defender Security Center still can't find F-secure firewall and we get daily alerts about it, is it possible to disable the alert ?
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Upgrade from Workstation security to Computer Protection silently ?
Hi! We have Computer Protection on all computers, now I want to upgrade. I tried to install msi-package for Computer Protection, but it install a new application not upgrading. Then it ask for my subscription key, I tought it could use the old one for workstation security. Idea ?
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Cannot ping some computers over the network ?
Hi! We have about 230 computers on our network, all computers have "Computer Protection" installed. We use same f-secure profiles on all computers, and we use f-secure built-in firewall. Windows own firewall is disabled. The problem is we cannot ping a lot of our computers, even if they are online. So I did a test and…
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New .betta Dharma Ransomware variant
Following an article regarding a new .betta Dharna Ransom variant on the 20th October 2018 I have been asked by our security team to find out if Fsecure detection for this latest version is in place. Please could you confirm or provide a link to where I could find this out
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Password Protection autofill and add-on for Chrome/Firefox
Cannot find any autofill option and add-on for Chrome/Firefox like F-secure Key have. Is that function removed?
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Charter/Spectrum F-Secure PSB: validates under W10 admin, fails validation under non-admin account
My ISP, Charter/Spectrum, provides free F-Secure PSB Workstation Security license for business internet users. My PC is running Windows 10 Pro, October 2018 release v1809, and uses Microsoft online accounts for logging in, not local or domain accounts. *** I can successfully install and validate F-Secure PSB under the…
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F-secure Windows Server 2003 ja 2012 R2
Mikä on viimeisin F-securen Server Security WindowsServer 2003, Standard Edition palvelimelle? Miten selvitän PSB-portaalista, mikä versio Server Securitystä on tilattu tietylle palvelimelle ja voiko sillä lisenssillä päivittää uudempaan? Mulla on Windows Server 2012 R2 palvelimella F-Secure PSB Server Security 11.00,…
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PSB Rest API Question
Greetings guys! I'm currently working on a service that checks our customers overall status on F-secure and checks if they need attention. Service gets all our customers computers from psb api and parses them through checking various properties under different categories. The problem im facing that it takes…
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Dynamic profile
Hello It ! I looking for a way to make dynamic profiles depending of the network connection. I know i can dynamic Firewall profile by matching DNS server and gateway. But i would like the possibillities to change the entires profiles . Thank you for tour help Regards
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PSB Portal incredibly slow
Maybe I missed something and it was announced but since 2 weeks or so the PSB Portal (EMEA) is so slow !!! Firefox or Chrome (latest) no difference. Anyone else ?
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PSB Server Security on windows serveur 2012 rds
Hello, Excuse me for my approximate english. can you tell me which version of F-secure install on a server Windows Server 2012 Rdp with 30 users : - 1 licence PSB Server Security or - 30 licences PSB Computer Protection Thank you Good day to you
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Computer stuck in activation limbo
Hi, I have a PC that seems to be stuck in some kind of activation limbo. We have the exact same amount of users as we have product keys, and I'm in the process of replacing our client PCs, so whenever I start with a new user I remove the old PC from the list, install F-Secure and provide the product key during the install.…